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Concierge style service.
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More highly rated than all our competitors with 98% saying they'd book again.
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I have used DialAFlight several times for holidays and flights and the service never wavers. Some companies get you on board and then take you for granted but not DialAFlight.
I would 100% recommend these guys. They are honest, open, quick responding, helpful, funny, professional and always there to pick the phone up as soon as you dial.
I was recommended to DialAFlight by a colleague and have used them ever since. If you want what is verging on a private concierge travel service then no need to look further.
After trawling through no end of websites and visiting a High Street travel agent I came across DialAFlight only to realise that I could have saved myself so much time and effort.
DialAFlight instantly found me a great deal for a flight that left the following morning. The paperwork was sent speedily and we were all booked within just 20 minutes.
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What 2063 of our customers thought of New Zealand...
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See another reviews on
Trustpilot where 98% of customers
say they'd book again.
Excellent customer service. Everything went to plan with no problems. I will be back
Lesley MartindaleVisited Tauranga | Posted on 15 May
As usual with DialAFlight everything was excellent
John TaylorVisited Queenstown | Posted on 13 May
Big thank you to your team who got us home after our first flight of three was cancelled - special thanks to Tristan, Stan and Corrine who went above and beyond.
Neil ShepherdVisited Queenstown | Posted on 10 May
Connie is brilliant - I recommend her to everyone who travels!
Stephen EvansVisited Auckland | Posted on 07 May
The service we received was excellent, as it's been on each occasion we have used your services. The flights were exactly what we required and the suggestion to make a stop over to get the best price worked out really well. We'll use your services again next time we're making a trip abroad.
Gill BrightVisited Christchurch | Posted on 05 May | Stayed at Harbour Grand Hong Kong
Excellent service DialAFlight, thank you very much.
John WatsonVisited Palmerston | Posted on 03 May
Everything worked out well. No problems at all.
Margaret BurgessVisited Auckland | Posted on 30 Apr
My flight back was cancelled but I was able to ring a 24/7 number where the advisor was very helpful and did her best to get me on the next available flight. Unfortunately, this wasn’t possible as I had already checked in and Qatar Airways wouldn’t let her change it.
Susan GillVisited Auckland | Posted on 30 Apr
Always helpful with quick responses
Sarah HowellsVisited Christchurch | Posted on 30 Apr
A truly personal service, you feel like you are being assisted by a friend
Paul BainesVisited Auckland | Posted on 28 Apr
Dale was brilliant
Carl WaltonVisited Christchurch | Posted on 27 Apr
I received the usual high quality service from Amy Hibbert that I have been used to over more than 20 years of using DialAFlight
Sherie Williams EllenVisited Auckland | Posted on 27 Apr
So helpful, efficient but friendly at the same time
Sue SkinnerVisited Auckland | Posted on 26 Apr
DialAFlight says what it does and does what it says. Having used DialAFlight for a number of years, we have had peace of mind knowing that if there is ever a problem they are at the end of a telephone line to help from anywhere in the world.
Alan MorrisVisited Auckland | Posted on 25 Apr
Many thanks to Raphael in particular, but to the whole team. You helped us out of a very difficult situation and took all the worries away so that we had a stress free and very enjoyable trip. Can't thank you enough.
Barry WattsVisited Blenheim | Posted on 24 Apr
Exceptional flight with outstanding service and lovely staff. Will book again very soon. And you found us the best deal!
Whitney GriffithsVisited Auckland | Posted on 24 Apr
Excellent communication from DialAFlight staff - thanks Harvey.
Anna KavanaghVisited Auckland | Posted on 24 Apr
I've booked with DialAFlight multiple times and have always been very happy dealing with them and getting the best dates and times to suit my requirements. They are always friendly and answer the phone very quickly with no annoying pre recorded messages or push button navigating. They are reliable and you can always phone again to check any concerns.
Elizabeth BrightVisited Christchurch | Posted on 23 Apr
Deborah was absolutely amazing with her help when I needed flight changes in Dubai due to the flooding. I wouldn’t have got back to the UK so quickly without her.
Dawn FedeliVisited Auckland | Posted on 22 Apr | Stayed at Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence
Becky was my link for the holiday of a lifetime. She did an excellent job of keeping me updated and although we didn’t have to call on her for help it was a big reassurance that someone was there at the end of the phone.
Elizabeth SuttleVisited Auckland | Posted on 20 Apr | Stayed at V Lavender
Thank you to Daryll and his team at DialAFlight who allowed me to travel with complete peace of mind!
Fiona GalanteVisited Auckland | Posted on 19 Apr
All the flights were really good. However coming back home from Auckland to Shanghai, I wish I’d been made aware that my suitcase would need to be collected at Shanghai and then rechecked in. It wasn’t a pleasant or particularly easy experience. Anyway it all worked in the end.
Carol AllenVisited Auckland | Posted on 18 Apr
You are not to blame for the poor service I received on my business class flights from LHR to AKL via Dubai but I will not be booking Emirates in the future
Carol FitzhenryVisited Auckland | Posted on 17 Apr
No issues from your end but Dubai airport and Emirates were very poor as far as communication went during our six and a half hour delay.
David SparksVisited Auckland | Posted on 17 Apr
Great friendly service. Makes life so much easier using them. They find you exactly want you want in a matter of minutes whereas in the past it's taken me hours
Caroline BlackmoreVisited Queenstown | Posted on 15 Apr
Great service and prompt attention
Elizabeth CornforthVisited Auckland | Posted on 11 Apr
Great service as usual. Excellent phone pick up, good prices and wonderful advice about which airlines, stopovers and timings.
Alison MacleodVisited Auckland | Posted on 09 Apr
Zoe always delivers.
Steve GardnerVisited Auckland | Posted on 08 Apr
Annabelle C is amazing and I'd book again with her!
Michelle LyonVisited Christchurch | Posted on 07 Apr
Lloyd was very helpful at all times
Lorraine LerouxVisited Auckland | Posted on 06 Apr
Who better to help you plan your trip to the UK than people who live and work there? Our head office is in London overlooking Tower Bridge and you can call us for free to discuss your plans.
020·7962·9933
One call. All the answers.
Nothing is too complicated
You may simply want flights and a couple of nights in London. Or a complex itinerary visiting different parts of the UK. If you'd like to tick off a couple of European cities at the same time that's no problem.
Your trip will be customised specially for you.
Our customers love us!
We are one of the UK's oldest and most loved travel companies, fully bonded by the CAA so your money is safeguarded. We are also rated the top travel company by Trustpilot. You can read the reviews below.
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