Your calls always answered within 5 rings.
Excellent customer service. Everything went to plan with no problems. I will be back
As usual with DialAFlight everything was excellent
Big thank you to your team who got us home after our first flight of three was cancelled - special thanks to Tristan, Stan and Corrine who went above and beyond.
Connie is brilliant - I recommend her to everyone who travels!
The service we received was excellent, as it's been on each occasion we have used your services. The flights were exactly what we required and the suggestion to make a stop over to get the best price worked out really well. We'll use your services again next time we're making a trip abroad.
Excellent service DialAFlight, thank you very much.
Everything worked out well. No problems at all.
My flight back was cancelled but I was able to ring a 24/7 number where the advisor was very helpful and did her best to get me on the next available flight. Unfortunately, this wasn’t possible as I had already checked in and Qatar Airways wouldn’t let her change it.
Always helpful with quick responses
A truly personal service, you feel like you are being assisted by a friend
Dale was brilliant
I received the usual high quality service from Amy Hibbert that I have been used to over more than 20 years of using DialAFlight
So helpful, efficient but friendly at the same time
DialAFlight says what it does and does what it says. Having used DialAFlight for a number of years, we have had peace of mind knowing that if there is ever a problem they are at the end of a telephone line to help from anywhere in the world.
Many thanks to Raphael in particular, but to the whole team. You helped us out of a very difficult situation and took all the worries away so that we had a stress free and very enjoyable trip. Can't thank you enough.
Exceptional flight with outstanding service and lovely staff. Will book again very soon. And you found us the best deal!
Excellent communication from DialAFlight staff - thanks Harvey.
I've booked with DialAFlight multiple times and have always been very happy dealing with them and getting the best dates and times to suit my requirements. They are always friendly and answer the phone very quickly with no annoying pre recorded messages or push button navigating. They are reliable and you can always phone again to check any concerns.
Deborah was absolutely amazing with her help when I needed flight changes in Dubai due to the flooding. I wouldn’t have got back to the UK so quickly without her.
Becky was my link for the holiday of a lifetime. She did an excellent job of keeping me updated and although we didn’t have to call on her for help it was a big reassurance that someone was there at the end of the phone.
Thank you to Daryll and his team at DialAFlight who allowed me to travel with complete peace of mind!
All the flights were really good. However coming back home from Auckland to Shanghai, I wish I’d been made aware that my suitcase would need to be collected at Shanghai and then rechecked in. It wasn’t a pleasant or particularly easy experience. Anyway it all worked in the end.
You are not to blame for the poor service I received on my business class flights from LHR to AKL via Dubai but I will not be booking Emirates in the future
No issues from your end but Dubai airport and Emirates were very poor as far as communication went during our six and a half hour delay.
Great friendly service. Makes life so much easier using them. They find you exactly want you want in a matter of minutes whereas in the past it's taken me hours
Great service and prompt attention
Great service as usual. Excellent phone pick up, good prices and wonderful advice about which airlines, stopovers and timings.
Zoe always delivers.
Annabelle C is amazing and I'd book again with her!
Lloyd was very helpful at all times
An abundance of activities
There are few other places where you can enjoy such variety in one day and the breathtaking hinterland, boasting several national parks, is fondly known as ‘the green behind the gold’.
There's everything from ancient volcanoes and stunning waterfalls to species of flora and fauna you’ll find nowhere else.
Tamborine Mountain, the world’s third oldest National Park, is bursting with lush forests, winding walking trails and sweeping coastal views – and even art galleries.
Dominating the Gold Coast’s western skyline is Springbrook National Park, famed for waterfalls and tumbling creeks. At Lamington National Park, part of Australia’s World Heritage Area, you can see beautiful and unique Antarctic beech trees, with roots more than 5,000 years old.
Tamborine Mountain’s magical Glow Worm Caves glitter with thousands of bioluminescent insects - also found within the Natural Bridge caves in Springbrook National Park.
For hikers, Tamborine Mountain boasts 12 beautiful walking tracks, while Lamington National Park has nearly 100 miles of trails, including the challenging but rewarding 13-mile Border Track.
The beach suburb of Coolangatta has trails leading up to the exotically-named Point Danger - where you can plant one foot in Queensland and another in New South Wales.
Events and festivals spring up along the Gold Coast. Burleigh Heads, a suburb trimmed with towering fragrant pine trees, hosts the Village Markets on the first and third Sunday of every month and comprises more than 100 boutique stalls, vintage designer stores, live music and street food.
Not far from here is Broadbeach, which in May is home to Australia’s largest non-ticketed music event - the Blues on Broadbeach Music Festival, with international talent across 20 outdoor stages.
Events and festivals
The renowned Swell Sculpture Festival is held in September at Currumbin - a magnificent free outdoor gallery.
For foodies, Broadbeach Mall has an array of gourmet alfresco options, and at the Burleigh foreshore, oceanfront seafood dining is the order of the day.
Tamborine Mountain also has a brewery and Australia’s most-awarded distillery, producing liqueurs, vodkas and schnapps.
You can often spot creatures you’ll see in no other place on earth. South Stradbroke Island, just 200 yards from the mainland, is a 1,800-hectare conservation park that protects a number of native species; kangaroos, echidnas, koalas and bandicoots among them.
From Coolangatta on the southern end, make your way to Rainbow Bay, a great place for whale watching and snorkelling with turtles. Or in Springbrook National Park, you’ll be in the company of more than 100 types of birds, frogs and reptiles.
Lamington National Park is a great spot to discover rare wildlife, as is Tamborine Mountain’s Rainforest Skywalk, from which you can see creatures that occupy the tree-tops.
As well as fabulous surfing, the Gold Coast has lesser-known coves and lagoons.
Springbrook’s Warringa Pool is the best natural swimming hole on the mountain and nearby Twin Falls tumbles down into three levels of rock pools.
For a laid-back seaside experience, Coolangatta has old-school charm. And Main Beach, popular for its elegant bathing pavilion and Southport Surf Club, all part of the glittering experience that is the Gold Coast.
First published in the Daily Mail - November 2018
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