Your calls always answered within 5 rings.
The lounge used by Air Mauritius at Gatwick was a vast improvement on the dreadful lounge used previously at Heathrow. We were informed by email of checking in procedures. Everything went very well.
First class service as usual from Elliot
This was an amazing trip! Everything was beyond our expectations. We would highly recommend DialAFlight and have done many times.The Oberoi won the travel awards for 2024 whilst we were there as the best hotel in Mauritius. In our opinion, well deserved!
Mason is amazing - knows exactly what we require from our holiday and delivers - backed up by great customer service
Just perfect!
Fabulous service for fabulous holiday
Excellent service, thank you
Thanks for your help sorting out the new schedule after the unexpected airline change
Amazing holiday beyond our expectations. Troy was so right recommending the resort - can’t wait to go back!
I had been recommended to you and you did not disappoint. Excellent service - will definitely use you again and recommend to colleagues and friends.
Our first holiday in the Maldives was wonderful and everything went smoothly from start to finish.
Happy with the service I get every time. Theo is the best.
Kylie put together an amazing trip for us that we will remember for the rest of our lives. It was seamless from start to finish and I'd reccommend the service to any of my friends or family. A great success!
Thank you George
Absolutely brilliant, we will always come to you for a quote.
Arthur never fails to deliver the best holiday with attention to detail and a very personalised.service
Keep on doing what you're doing. It's first class
I have travelled with DialAFlight many times. I often deal with Orlando Spragg and his team. They are always extremely helpful, friendly and knowledgeable.
Bobby Tuggey was excellent - he worked tirelessly to help us on our trip
Tammy is just amazing, everything was SO perfect and I’m very grateful for her diligent attention to detail. Every trip is just perfect and she is over and above what I could hope for in a travel planner.
Roy Copeland was lovely and helpful, he went above and beyond to help us
As always excellent customer service from Kennedy and everything ran smoothly
Five star service
As ever, the service provided was absolutely first class
Good holiday thanks. Well organised by Taylor
Everyone is always helpful, always clear, and we had great trip all round.
Wonderful trip as always. Thanks for organising everything
We were extremely pleased with the customer service we received from Annabelle and her colleagues. Many thanks to everyone
Just the best service
Thanks Fergus... you are a gem!
Iceland seems to be on everyone's bucket list. Every time I mentioned I'd spent a few glorious days in this curious country, I was met with: 'I've always wanted to go there'. Followed swiftly by: 'Did you see the Northern Lights?'
The answer is, yes I did. But, there really is so much more to Iceland than looking upwards.
Whale-watching, Icelandic horse riding, snowmobiling, all-terrain vehicle tours, caving…they're all available for the more energetic traveller.
Or, for visitors more like me, there's breathtaking scenery enjoyed from the sanctuary of the tranquil Blue Lagoon - a spa created from a nearby geothermal power plant (almost all of Iceland's hot water is generated from the Earth's core) developed into one of the country's biggest tourist attractions.
I visited the Blue Lagoon on a freezing day and the tentative sub-zero steps from the main building to the water's edge took my breath away, but the shivers quickly melted as I eased into the 37C biothermal lagoon.
The waters are said to work wonders for the skin and, in addition, a silica mud mask is a must. I was a little embarrassed about wallowing around sporting the brilliant white mask, but everyone else in the lagoon was doing the same.
With the steam gently rising from the crystal-clear waters it was so relaxing I wanted to stay submerged forever, so I compromised and treated myself to a half-hour in-water massage. Lying on a floating yoga mat in those surroundings while having my shoulders manfully manipulated by a brilliant masseur will be a life memory.
Of course I wanted photos, too, but was worried about keeping my phone dry. I shouldn't have been. There are plenty of staff who will take souvenir snaps on an iPad and email them to you, free of charge.
I went at 9am by shuttle bus - it's about 50 minutes from Reykjavik - and had the waters almost to myself for an hour or so. Travelling by bus is an excellent way to get around the country. Fewer than a third of a million people live in Iceland, with about 120,000 in Reykjavik.
Hotels in Reykjavik cater for all wallets, though Iceland is not cheap, especially alcohol. Do not buy bottled water. Tap water is excellent, and it's free.
The new harbour is a bustling part of town and there's a strong party scene. Restaurants are plentiful and there's lots of fabulous food to choose from, including a 'world-famous' hot-dog stand where tourists and locals alike queue around the block.
I enjoyed strolling around the small city and a two-hour walking tour conducted by a local historian was informative and fun.
However, I wanted to see much more than geothermal swimming pools - even if Ryan Gosling and the cast of the Game Of Thrones had been seen wallowing in one of the outdoor public baths while I was there. So, I left behind the heated pavements of the capital for a Golden Circle Tour of geysers and waterfalls.
The scenery is second to none. Hot, old geysers putting on a regular show are a popular stop for tourists. We visit Pingvellir, a national park that sits in a rift valley caused by the separation of two tectonic plates and the site of the oldest parliament in the world. It's also said to be one of the best spots for diving in Iceland.
At the Gullfoss waterfall, the power of nature sees chocolate milk-coloured water flow over the precipice at 2,000 cubic metres per second. Keep away from the edge!
Of course, I couldn't not mention the Northern Lights. Tour operators are geared up for the spectacular phenomenon and, on a daily basis, they measure magnetic activity to predict what might happen on any given night.
Be prepared to stand in the freezing cold for a while waiting for Mother Nature to put on a show. But when the magic comes it is definitely worth the wait.
First published in the Daily Mail - March 2018
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