Your calls always answered within 5 rings.
Keep on doing what you do best
Everything was planned to precision and went smoothly. An exceptional holiday and service provided
I have been using your company for over 10 yrs and have no regret. Nice staff and good approach with listening skills.
Michael very helpful
Once again Darryll at DialAflight and his team delivered what they promised. The flight, hotel and all other information were spot on.
I had a wonderful time. Brought back so many memories. Thank you
Advise any clients leaving from BHX that they need plenty of time to get up to departure gates and through security. It was a shambles there on the day that I flew out.
Hassle free, thank you.
Always satisfied with service. Daniel knows exactly what is right for me and I appreciate the time he takes to help me through all the decisions. Wouldn't go anywhere else
Yet again Edward kept us informed up until the day we left, phoning several times to enquire and confirm things. Well done
You are so much better to book with. We appreciated the personal attention, the care, the way we could phone with queries as they arose. We will certainly recommend and use your services again. It is a joy to speak to your staff at the end of the line!
As usual. Fantastic holiday. Thank you Des for all your help and support arranging supporting and recommending this fabulous hotel.
As always I have nothing but praise for your service. I will be back and am also spreading the word!
Nicky made the whole process a breeze. Top class customer service.
Poor service from Etihad airlines on 2 of 4 flights tarnished this trip. Still awaiting a response from Etihad
Excellent customer service
Have been using DialAFlight for 20+ years. Always excellent service. Travis in particular is always so helpful and makes you feel you're his only client.
Thanks for the advice and guidance!
Billy has exceeded our expectations.
Great to have the pick up at the airport
Arthur was so helpful he went above and beyond to ensure we had a good holiday. Highly recommend.
incredible service as always. Thank you Dexter
Can not thank you enough for your wonderful service. I have given your number to my friends and family. Highly recommended
I had loads of issues due to flight cancellation but no fault of DialAFlight
It was 5 star all the way
Always recommending you to our friends
Helpful and dependable as always
Everything was great from booking our holiday to arriving back home. Special thanks to Helen Jones for taking care of it all, great job.
As usual, the whole process was made easy and we received excellent service from DialAFlight. Continue to recommend to everyone!
Kennedy is a pleasure to deal with and always gives us the best advice on the UAE products.
When your two sons’ favourite TV programmes are Weird Creatures With Nick Baker and Austin Stevens: Most Dangerous! you have a choice: stick your fingers in your ears and pretend it isn’t happening or go with the flow.
So it was that I found myself crouched on the floor of a hotel room in Costa Rica at 2am, trying to catch a spider the size of a fried egg with a tumbler.
In my imaginary life, holidays are spent on a sun lounger. Back in the real world, I’d travelled to the depths of the Costa Rican rainforest with my sons, nine and six, to look at monkeys, caimans, frogs and, yes, spiders - although I hadn’t bargained on having to share a room with one.
Thanks to the country’s incredibly varied landscape, Costa Rica is one of the most bio-diverse countries on earth - it has rainforests, cloud forests, beaches, hot springs and volcanoes.
It’s anything but a Third World country. The streets of San Jose are clean, the people well-educated and the hotels fantastic. To get a proper sense of the place, you need to travel about, which means a lot of driving, although flying is quicker.
My sons had a wish list of animals they were dying to see. Top of the list were the monkeys and, cruising down the river in Tortuguero National Park, we watched fascinated as white-faced capuchin monkeys leapt from tree to tree over our heads.
Our first stop was the Pachira Lodge in a lagoon in the heart of Tortuguero National Park. It’s an eco lodge with its own dock, boats and guide, but there was no air conditioning or TV. Instead guests gravitated to the pool bar where there was a lovely breeze. It was very friendly and sociable.
The best time to see monkeys was early morning. We also spotted toucans, herons, caimans and even a wild otter.
Our next stop was Tabacon Resort and Spa in La Fortuna. Here you can see the active Arenal Volcano, experience hot springs, and visit Cano Negro Wildlife Park, which you do by boat. The animals were astonishing.
The hot springs are free to guests and you dip into a series of swimming pools with natural waterfalls.
On then to Manuel Antonio on the coast and the Arenas Del Mar Hotel. Here we had a hot tub overlooking a pretty cove, a super-comfortable bed and flat-screen TV. My eco conscience was clear as it is sustainable - even the shampoo is biodegradable.
The boys loved it because it was in the middle of a forest, which meant easy access to more wildlife. It is also useful for visiting the Manuel Antonio National Park where we saw more monkeys, lizards, crabs and very lazy sloths doing nothing but clinging to branches.
The highlight was when a wild deer stepped out of the forest and walked alongside my eldest son. He will never forget it. If you are going to the park at Manuel Antonio, take a swimsuit, because there is a lovely beach. It is sheltered, so ideal for children, and we had a great afternoon playing in the water and collecting hermit crabs.
Our final stop was the Paradisus Playa Conchal Hotel. The Paradisus is all-inclusive with jaw-dropping pool, bars and restaurants and lots of activities.
The best bit, as far as the boys were concerned, was the possibility of having a Playstation, X-Box or Wii installed in your room.
Still, on the flight home, I asked them what their favourite part of the holiday was.
I expected them to say the X-Box, but they didn't. The highlight for them was the Pachira Lodge, with the monkeys hopping about on the roofs. Seeing wildlife on TV is all very well, but when you see it for real, it beats the pants off any computer game.
First published in the Mail Online - February 2015
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