Your calls always answered within 5 rings.
If only you managed the seat bookings as well, and prevented the VERY LARGE lady sitting next to us. She should have booked two seats!
Very good customer service
Once again Samuel has gone above and beyond my expectations and his attention to detail and consistent communication is outstanding which is why I always come back. Great job
In South Africa the electronic tags are not being used at toll plazas for the fee. Although it says that credit cards are accepted they will only accept those issued by South African banks and consequently the only option is to pay toll fees with cash
Excellent service from start to finish.
All I asked for was done
Thank you - good time had.
As usual Karl Patel got it spot on. Great trip and very well planned
A bit of a mix up with our room and due to it being a bank holiday the hotel was very busy and our late arrival didn’t help. But the hotel did get it sorted after 2 days
Kelly is awesome
Alway provide excellent service.
We have used Travis for many years and we have always had excellent service. He is friendly and knowledgeable and always does what he says he is going to do.
Booked our flights and accommodation to Marrakech through Daryll at DialAFlight. Amazing service as always - very helpful and all bookings were perfect.
Have dealt with you for some years now and never been let down.
Please take over Border Control at Manchester Airport!
Only one small thing that we didn’t foresee when booking was the rainy season. And the hotel Serena is not good for a 14 day stay - four or five days max.
Hotel and location was excellent as always
Delighted with the service and one to one communication with the agent - top class
Troy came up trumps as always
Everything went to plan. Will not hesitate to recommend to friends and family. Special thanks to Jim who organised the trip, kept us informed of any changes and was available all the time to answer any questions. Best holiday I have ever had.
Cameron Bleasdale is so, so helpful. He’s a real star
Both Sally and Annabelle were excellent and prompt when queries needed to be answered
Donovan was great as always.
Thank you for always answering my many questions and it is so reassuring to know that I can contact you easily with any concerns I might have
Eve was brilliant. We have booked many flights with DialAFlight and always asked for the same travel consultant. She knows what I want when looking for a holiday. Absolutely brilliant customer service and support 24/7
Another superb trip organised by Bradley
As always with DialAFlight. Brilliant service and follow up. Saf and his team are first class
Everything excellent as always. Will use you again
Excellent all round service - reassured me
Dexter, all perfect. Many thanks. We will be back!
It has become the playground for celebrities and the destination for those looking for that little bit extra. Because Dubai is definitely extra.
It’s a chocolate gateau encased in gold leaf served on a diamond platter.
You struggle to find a burger that hasn't been improved with truffle and foie gras. Robert Cavalli has his own club. The buildings are taller, the shopping malls bigger, and everything, apart from the actual desert itself, is shinier.
However, I found myself positively surprised at the real gems I found among the oversized rhinestones. I discovered a lot of genuine hospitality once I scratched the surface.
I wanted to experience food that reflected Dubai. When I was recommended OKKU I raised an eyebrow. Japanese? Really? But I found everything at OKKU crafted to perfection and - of course - topped with truffle and foie gras.
My Dubai companion and I kicked off the evening with a cocktail masterclass by OKKU's top man John Leese, Middle East Head Bartender of the Year.
Despite it being years since I was a terrible bartender and a slightly better cocktail waitress, I managed to shake up some rather tasty drinks.
After John regained control of his shaker, we fell head over heels for his Hanafubuki cocktail, a twist on a classic Clover Club with gin, raspberries, peach liqueur and topped with bubbles.
The drinks were accompanied by edamame in a truffle teriyaki sauce which had me asking for a spoon.
And then the food. Highlights included: The 'O Style' Avocado Volcano, which was set alight in front of us. Usually I consider setting food on fire a bit naff - but in this case, I am prepared to make an exception.
A Yuzu-Saikyo Miso black cod stopped conversation and I lost my Wagyu beef virginity to what may be the finest piece of meat I have ever put in my mouth: cooked table-side on a hot Himalayan salt stone with garlic-soy and oroshi ponzu.
Other restaurants worth a visit: Hakkasan's Dubai venue offers a range of set menus, such as Taste of Hakkasan. Do not leave without having the Jasmine tea-smoked Wagyu beef ribs.
And don't miss the all-you-can-consume Friday brunch at Saffron at the Atlantis Hotel.
When the PWYTs (Pretty Wealthy Young Things) get bored of the couture shopping (Dubai is home to the world’s biggest mall – which has a footfall of 80million per year, and they are building another one) they get into watersports.
We spent an afternoon at Water Adventure Dubai, which offers everything from jetskiing and wakeboarding to fly fish rides. My Bond girl dreams were fulfilled when I found myself sitting inside the 'head' of a motorised shark, which speeds off across the surface at up to 50mph.
Dubai visitors who want to spend a day at the beach outside of their hotel are recommended to do so at a Beach Club. There are public beaches, such as Kite Beach, but you need to bring your own parasol/lounger/refreshments.
RIVA Beach was a welcome oasis of peace, located right on Palm Jumeirah. As well as a good lunch spot, it has the benefits of current-free water and gorgeous sunsets.
Many of the clubs in Dubai are names known around the world - Mahiki, Amika, Movida. We headed to Pacha - which, instead of importing their concept from London or Ibiza, has a distinctly Dubai flavour, which was very refreshing.
The evening starts with dinner - the Chilean sea bass was divine - served with a cabaret show, which mixes dancers, singers, a magician and acrobatic performances. The transition into a nightclub was seamless - suddenly we looked up and found ourselves in a club.
When I hear the name Robert Cavalli, I think of animal prints. Opulent yet tacky. However, Blasé could not be further from this, so don't let the fact that it's located within the Cavalli Club at the Fairmont Hotel deter you. Blasé is sexy, sleek and intimate. And they play live jazz, every night.
The drinks list is excellent, but bar manager James Estes is more than happy to go off menu to find exactly what you're looking for, and I was served an Espresso Martini which has only been bettered by two people - the man who invented it, Dick Bradsell, and his daughter Bea.
Tip: Have tissues ready when you hear the opening notes of Georgia On My Mind. I had makeup streaming down my face.
Another hidden gem, Nippon Bottle Company, which opened earlier this year, is another speakeasy-type venue worth ending a night in.
Hidden behind a bookcase in the lobby of Dusit Thani Dubai, it has an impressive list of Japanese whisky, and a nice, chilled atmosphere.
First published in the Mail Online - February 2016
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements