Your calls always answered within 5 rings.
Fantastic service from Wayne as always
Leah is always very helpful.
It all went perfectly. Many thanks.
There was an issue with the hotel room which was promptly resolved.
The staff have been very co-operative, especially Jordan. Kept me well informed.
Great hotel. Good taxi service both ways.
Everyone very helpful, especially Scott
Glacier Express trip is worth considering for other customers. Either before the ski season (everything is open) has ended on 1st May or one month later when the spring flowers are in full bloom. Glacier Express was the best train trip I have had.
Really helpful, great communication, so easy to book
Huge thanks to Tania
Noah, your team were great but Ryanair and Stansted very crowded every inch of the way there and back. Is that a reputation the airport and airline have in common?
Your guys always go the extra mile. Thank you
Great holiday once again. Well done DialAFlight.
I gave a brief outline of what I would like to do in Spain, and received excellent recommendations for flights and hotels, both of which turned out to be superb
Special thanks to Matt Power
As usual, Jack's team were brilliant. He's amazing. So very helpful and kind. Just recommended him to a friend . . . . another one !!!
Fabulous service.
Simon Pitman provided superlative customer service and is a credit to your company.
The DialAFlight team provided us with a dream one week break in Paphos. Thanks to Simon and the team.
Always very efficient
We can rely on Reece to get us a good deal and make all the arrangements that work successfully for us
Great job Gavin
Sam was amazing - great service and always attentive
Happy with service. Thank you
Thank you Oscar we had such a great holiday
Professional and always courteous.
Enterprise car rentals are wonderful and unlike the others, incredibly polite
Will always book with DialAFlight. Excellent service as always.
Always excellent service. We have been using DialAFlight for years.
Libby was very thorough. We couldn’t find our transfer and Libby sorted it straight away. Excellent service throughout. Highly recommended
We step out of limpid, tropical air into the rich, dark-wood, terraced lobby.
Several staff take everything from your hands, sit you down and give you a cup of Wonderful Sky. Instantly refreshed, you wonder why you've never had it before. It's because they invented it: spring water, cinnamon, honey, lime juice and pandanus (a Thai herb). Like everything at the Tongsai Bay resort in Thailand's Koh Samui, it's exceptional.
With 83 rooms nestled into 28 acres of green hillside, each room, family cottage and villa overlooks Tongsai Bay beneath a sky that alternates between shades of blue, green and flaming sunset amber.
Of nature's glory my children take no notice, and yours won't either. What they do immediately see and love are two pools. One for adults and one for kids.
Then there are the family activities for all ages; kayaking, tennis, sailing, paddle-boarding, windsurfing, Thai music, dancing, language and, err, fruit carving - the children loved hacking at nutritious fruit without having to eat it. You go to your room, or better still to your villa with an oversized bathtub on a deck with a stunning view. Maybe first you'll have a massage.
Massage is to Thailand what wine is to France. The interaction between you and the masseuse is a cross between thermodynamics and yoga. It's serious.
And then there are the wonders produced in the kitchens. Whether it's Thai, Chinese, Japanese, Italian or European cuisine, they've got it all.
The kids exclaim: 'This is the best burger, waffle, ice cream etc ever!' You're astounded by the wonder that is Kha Soi Kai (curried chicken with egg noodles).
I had the Tongsai Bay eggs benedict with hash browns and Penang curry and immediately booked a private cooking class.
While I learned to whip up a four-course Thai lunch, my husband learned to do nothing and the children played ping-pong and billiards. Then they all devoured the lunch.
Managers Martin Heiniger and Mark Harrison lead an award-winning team who have a deep, eco-responsible respect for the environment, including running their own organic garden.
We toured it with Earng from reception and chef Golf (her nickname - almost everyone has one, including 'Guitar' at reception).
They displayed all their herbs, including Morning Glory. Yes, I know what that phrase means and so do the ladies here. They giggled and then showed my husband the organic cucumbers.
The family-owned, family-friendly Tongsai Bay resort may be secluded but it is just a short drive to all manner of adventures. The rainforest Skyhawk zip line turns you into a superhero.
You can have a day trip to a pristine emerald lagoon with snorkelling, kayaking and lunch.
You can go crazy in banging, neon clubs and
then return to the calm of the Tongsai Bay, and this exclusive tranquillity is
at the heart of its magic. You always feel as if they have all the time in the
world for you and that you're the only ones there. That's their secret.
The resort celebrated its 30th anniversary in 2017, still with employees from when they opened as the first luxury hotel on Koh Samui.
We left Koh Samui for 'the greatest city in the world'. At least that's the view of Bjorn Richard Richardson, manager of 137 Pillars Suites & Residences, in the heart of Bangkok. This hotel-cum-residence is inventive, cool and busy.
The clever design touches include details such as a check-in lounge with a massage chair, shower and sleeping pod, and a digital golf facility with a resident pro. The hotel's London cab runs you to and from all nearby hotspots and Nori and the reception team will take care of all your planning.
The 27th-floor pool is a crowning touch and the Nimitr restaurant is elegant and inventive. In Bangkok, one must go to Chatuchak (world's biggest market), Chinatown (the world's biggest) and the reclining Buddha statue (the world's biggest). And then return to the tranquillity of 137 Pillars.
First published in the Mail on Sunday - August 2018
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