Your calls always answered within 5 rings.
Big thank you to your team who got us home after our first flight of three was cancelled - special thanks to Tristan, Stan and Corrine who went above and beyond.
Connie is brilliant - I recommend her to everyone who travels!
The service we received was excellent, as it's been on each occasion we have used your services. The flights were exactly what we required and the suggestion to make a stop over to get the best price worked out really well. We'll use your services again next time we're making a trip abroad.
Excellent service DialAFlight, thank you very much.
Everything worked out well. No problems at all.
My flight back was cancelled but I was able to ring a 24/7 number where the advisor was very helpful and did her best to get me on the next available flight. Unfortunately, this wasn’t possible as I had already checked in and Qatar Airways wouldn’t let her change it.
Always helpful with quick responses
A truly personal service, you feel like you are being assisted by a friend
Dale was brilliant
I received the usual high quality service from Amy Hibbert that I have been used to over more than 20 years of using DialAFlight
So helpful, efficient but friendly at the same time
DialAFlight says what it does and does what it says. Having used DialAFlight for a number of years, we have had peace of mind knowing that if there is ever a problem they are at the end of a telephone line to help from anywhere in the world.
Many thanks to Raphael in particular, but to the whole team. You helped us out of a very difficult situation and took all the worries away so that we had a stress free and very enjoyable trip. Can't thank you enough.
Exceptional flight with outstanding service and lovely staff. Will book again very soon. And you found us the best deal!
Excellent communication from DialAFlight staff - thanks Harvey.
I've booked with DialAFlight multiple times and have always been very happy dealing with them and getting the best dates and times to suit my requirements. They are always friendly and answer the phone very quickly with no annoying pre recorded messages or push button navigating. They are reliable and you can always phone again to check any concerns.
Deborah was absolutely amazing with her help when I needed flight changes in Dubai due to the flooding. I wouldn’t have got back to the UK so quickly without her.
Becky was my link for the holiday of a lifetime. She did an excellent job of keeping me updated and although we didn’t have to call on her for help it was a big reassurance that someone was there at the end of the phone.
Thank you to Daryll and his team at DialAFlight who allowed me to travel with complete peace of mind!
All the flights were really good. However coming back home from Auckland to Shanghai, I wish I’d been made aware that my suitcase would need to be collected at Shanghai and then rechecked in. It wasn’t a pleasant or particularly easy experience. Anyway it all worked in the end.
You are not to blame for the poor service I received on my business class flights from LHR to AKL via Dubai but I will not be booking Emirates in the future
No issues from your end but Dubai airport and Emirates were very poor as far as communication went during our six and a half hour delay.
Great friendly service. Makes life so much easier using them. They find you exactly want you want in a matter of minutes whereas in the past it's taken me hours
Great service and prompt attention
Great service as usual. Excellent phone pick up, good prices and wonderful advice about which airlines, stopovers and timings.
Zoe always delivers.
Annabelle C is amazing and I'd book again with her!
Lloyd was very helpful at all times
Thank you for an excellent service
You guys are great….will return to you when (all being well) we head back to Kiwi in 3 years time. Lots we didn’t get to do!
With a laidback vibe, fantastic food, a thriving music and cultural scene, and beaches and mountains within striking distance, it's not difficult to see why Melbourne is such a magnet for tourists. Here is how to see the city in just 48 hours.
DAY ONE MORNING
Get the lie of the land from Eureka Tower, where the Skydeck on the 88th floor (the lift journey takes just 38 seconds) offers wraparound views over Port Phillip Bay and across the Yarra River to the Central Business District (CBD). It's a highlight here in a city not otherwise brimming with mainstream attractions.
Afterwards, explore one of Melbourne's worst-kept secrets: its labyrinthine lanes that link the CBD's main streets. Start in Degraves Street (filled with cafes and lunch spots) and continue via Centre Place to find fashion boutiques and hidden-away bars.
You could even join a walking tour with Hidden Secrets to get the most from these vibrant but easy-to-overlook backstreets (including lunch).
AFTERNOON
Melbourne is a city fuelled on good coffee, where it's all about single-origin beans, micro-roasting and aero-pressing. Get your fix at Pelligrini's Espresso Bar, a local institution and home of the city's first Italian coffee machine.
If sport is your thing, you won't be disappointed by the sprawling precinct on the north side of the Yarra, which is home to the Melbourne Cricket Ground, Melbourne Park and AAMI Park, where you can catch cricket, tennis, Aussie Rules or rugby, depending on the season.
Alternatively, visit the recently revamped National Sports Museum to see memorabilia including items from the 1956 Melbourne and 2000 Sydney Olympics.
EVENING
The city is home to an incredibly diverse dining scene, with everything from Indonesian to French, so even the fussiest of eaters will find something.
Among the most talked-about spots is Sunda, where the Asian-inspired menu also features Aussie ingredients such as rock oysters, scarlet prawns or bush tomatoes. Ask for the signature dish of Vegemite curry served with buttermilk roti.
For after-dinner drinks, head to Bar Margaux, which is tucked away in a basement. The CBD is awash with scores of such unconventional places. Order a cocktail - try the Margaux-rita - sit back and toast a brilliant first day.
DAY TWO MORNING
Take a break from the streets and head for the peaceful Royal Botanic Gardens (free admission). Its 94 green acres are a pleasure to explore, but especially so in the company of an Aboriginal guide. The walk includes a traditional smoke ceremony to welcome participants to these ancestral lands.
Follow the historic theme back over the river to the Old Treasury Building (free admission) - the exhibits tell of Melbourne's founding in 1835 and the subsequent Gold Rush, when this city became the wealthiest in the world. Don't miss the replica of The Welcome Stranger gold nugget in the vaults: unearthed in 1869 and weighing 150lb, the original is the largest ever found.
From here, it's only a short walk down Flinders Lane for lunch at the sleek Mrs Singh (mrssingh.com.au), which opened early 2020. Get the widest taste of its authentic North Indian cuisine by ordering the very reasonably priced thali of different curries to mop up with outrageously tasty kulcha flatbreads.
AFTERNOON
Melbourne has a high concentration of commercial art galleries so draws plenty of art-lovers. Follow Hosier Lane, admiring its colourful and ever-changing street art as you go, to Federation Square. Here you'll find the National Gallery of Victoria, founded in 1861. Australia's oldest and most popular art museum is huge, so you'll need to spend a good hour or two here if you want to appreciate the nation's largest collection of Australian art.
Its other location across the bridge has edgier exhibitions: the current showstopper celebrating graffiti artists Keith Haring and Jean-Michel Basquiat runs until mid-April.
Alternatively, do some sightseeing by boat along the Yarra. You could choose to captain your own electric GoBoat via the South Bank and sports precinct. Alternatively, hire a rowing boat in leafy Yarra Bend Park, where fruit bats roosting in riverside trees or even the occasional platypus will entertain you.
EVENING
Mix things up by checking out some of the city's inner suburbs. Immediately north of the CBD lie Carlton (Melbourne's Little Italy), hipster Fitzroy and bohemian Collingwood. Follow in the footsteps of the Duke and Duchess of Sussex with fine dining at Charcoal Lane in Fitzroy, famous for its trainee programme for Aboriginal and disadvantaged young people. Expect innovative dishes such as pepperberry spiced kangaroo fillet with paperbark and smoked tomato.
Browse Fitzroy's boutique shops, then hit Carlton for drinks at Lord Lygon, a wine bar big on organic varieties, or cocktails at the rooftop Johnny's Green Room. Its comfy banquettes are perfectly placed for admiring the city skyline, so sit back and savour a magical moment in Australia's coolest city.
First published in the Mail on Sunday - March 2020
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements