Your calls always answered within 5 rings.
I have been using your company for over 10 yrs and have no regret. Nice staff and good approach with listening skills.
Michael very helpful
Once again Darryll at DialAflight and his team delivered what they promised. The flight, hotel and all other information were spot on.
I had a wonderful time. Brought back so many memories. Thank you
Advise any clients leaving from BHX that they need plenty of time to get up to departure gates and through security. It was a shambles there on the day that I flew out.
Hassle free, thank you.
Always satisfied with service. Daniel knows exactly what is right for me and I appreciate the time he takes to help me through all the decisions. Wouldn't go anywhere else
Yet again Edward kept us informed up until the day we left, phoning several times to enquire and confirm things. Well done
You are so much better to book with. We appreciated the personal attention, the care, the way we could phone with queries as they arose. We will certainly recommend and use your services again. It is a joy to speak to your staff at the end of the line!
As usual. Fantastic holiday. Thank you Des for all your help and support arranging supporting and recommending this fabulous hotel.
As always I have nothing but praise for your service. I will be back and am also spreading the word!
Nicky made the whole process a breeze. Top class customer service.
Poor service from Etihad airlines on 2 of 4 flights tarnished this trip. Still awaiting a response from Etihad
Excellent customer service
Have been using DialAFlight for 20+ years. Always excellent service. Travis in particular is always so helpful and makes you feel you're his only client.
Thanks for the advice and guidance!
Billy has exceeded our expectations.
Great to have the pick up at the airport
Arthur was so helpful he went above and beyond to ensure we had a good holiday. Highly recommend.
incredible service as always. Thank you Dexter
Can not thank you enough for your wonderful service. I have given your number to my friends and family. Highly recommended
I had loads of issues due to flight cancellation but no fault of DialAFlight
It was 5 star all the way
Always recommending you to our friends
Helpful and dependable as always
Everything was great from booking our holiday to arriving back home. Special thanks to Helen Jones for taking care of it all, great job.
As usual, the whole process was made easy and we received excellent service from DialAFlight. Continue to recommend to everyone!
Kennedy is a pleasure to deal with and always gives us the best advice on the UAE products.
Many thanks to Ray Taylor for a very good, quick service
Wonderful holiday, all planned and booked excellently, thank you
In the summer of 1842, a traveller from London wrote a letter describing his first transatlantic visit. It talked in glowing terms of one particular city, describing its 'giddy heights; its citadel suspended, as it were, in the air; its picturesque steep streets and frowning gateways; and the splendid views which burst upon the eye at every turn'.
That smitten tourist was none other than Charles Dickens. And the subject of his affection? The old capital of New France: Quebec City.
Today it remains every bit the dazzler that Dickens described. Just walking its chattering streets - past antiquated stone houses, proud spires and secret squares - feels like stepping on to the pages of a historical romance. It's a backdrop so enchanting that it's frequently voted among the most beautiful cities on the planet and is protected as a World Heritage Site by Unesco.
And British travellers can easily follow in Dickens' flabbergasted footsteps, as direct flights from London to the so-called 'Paris of North America' are now available with Canadian airline Air Transat.
At the heart of this city's appeal is its walled core, Old Quebec, with twisting alleyways, welcoming cafes and colourful boutiques. Split into Upper and Lower Towns on the banks of the St Lawrence River, it feels charmingly out of place and time - as if it belongs in the Loire Valley of the 18th Century and not here, 90 miles north of the modern US border.
Canadians are notoriously friendly, but the Quebecois elevate amiability to an entirely new level. They're infused with a joie de vivre that's hard to find anywhere else in the world.
Many residents I meet identify as Quebecois first and Canadian second - a sentiment underscored by the Quebec flags fluttering across Old Quebec which outnumber the Maple Leaf by at least five to one.
Centred on a blue and white cross, it's reminiscent of Scotland's Saltire - and the independence movement has followed a similar path here too. Despite sizeable separatist sentiment, the last referendum (in 1995) delivered a narrow victory for those wishing to stay part of a united Canada.
Away from the underbelly of politics, Quebec City has a genuine claim to being one of the most camera-friendly places. At its heart is the world's most-photographed hotel: the Fairmont Le Chateau Frontenac.
This towered and turreted grande dame looms gracefully over Old Quebec from a rocky bluff which is one of the most popular places in Canada to pop the question. According to Diane Gauthier, its head concierge, they average a proposal a week, all while hosting an endless flow of weddings, honeymoons and anniversaries.
Quebec City doesn't just look good, it tastes good too.
In Canada, the loftiest culinary award is AAA Five Diamonds, and out of only four restaurants to have made it to that level, two of them are here, in the nation's undisputed dining capital.
Both - the inventive Taniere³ and immaculate Laurie Raphael - are worth the trip alone, but there are plenty more affordable options clustered within the city walls. Most notably, the reimagined indigenous fare at Restaurant Sagamite and the legendary tableside flambe at Le Continental.
Once you've eaten your fill - be that a multi-course tasting menu or a steaming bowl of poutine (Canada's feel-good national dish, consisting of fries, squeaky cheese and rich gravy) - then you're in the perfect place to walk it off.
Explore the pretty Rue du Petit-Champlain, with its parade of artisanal stores, art galleries and fudge shops; the Rue Sous-le-Cap under the cliff face, with its jaunty balconies and bistros; or even hipster-friendly Saint-Roch, a ten-minute stroll outside the old walls and home to a collection of bars and microbreweries.
There are plenty of traditionally romantic cities in North America, from Napa to Newport, but none have the consummate fortified charm, the easy walkability and the universal conviviality of Quebec City.
Whisper it, but the Paris of North America is far friendlier than the Paris of Western Europe.
This is a place for lovers, certainly. But also for lovers of history, lovers of art and lovers of good food. Not to mention lovers of beauty. I'm with Charles Dickens.
First published in the Mail on Sunday - May 2023
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