Your calls always answered within 5 rings.
Big thank you to your team who got us home after our first flight of three was cancelled - special thanks to Tristan, Stan and Corrine who went above and beyond.
Connie is brilliant - I recommend her to everyone who travels!
The service we received was excellent, as it's been on each occasion we have used your services. The flights were exactly what we required and the suggestion to make a stop over to get the best price worked out really well. We'll use your services again next time we're making a trip abroad.
Excellent service DialAFlight, thank you very much.
Everything worked out well. No problems at all.
My flight back was cancelled but I was able to ring a 24/7 number where the advisor was very helpful and did her best to get me on the next available flight. Unfortunately, this wasn’t possible as I had already checked in and Qatar Airways wouldn’t let her change it.
Always helpful with quick responses
A truly personal service, you feel like you are being assisted by a friend
Dale was brilliant
I received the usual high quality service from Amy Hibbert that I have been used to over more than 20 years of using DialAFlight
So helpful, efficient but friendly at the same time
DialAFlight says what it does and does what it says. Having used DialAFlight for a number of years, we have had peace of mind knowing that if there is ever a problem they are at the end of a telephone line to help from anywhere in the world.
Many thanks to Raphael in particular, but to the whole team. You helped us out of a very difficult situation and took all the worries away so that we had a stress free and very enjoyable trip. Can't thank you enough.
Exceptional flight with outstanding service and lovely staff. Will book again very soon. And you found us the best deal!
Excellent communication from DialAFlight staff - thanks Harvey.
I've booked with DialAFlight multiple times and have always been very happy dealing with them and getting the best dates and times to suit my requirements. They are always friendly and answer the phone very quickly with no annoying pre recorded messages or push button navigating. They are reliable and you can always phone again to check any concerns.
Deborah was absolutely amazing with her help when I needed flight changes in Dubai due to the flooding. I wouldn’t have got back to the UK so quickly without her.
Becky was my link for the holiday of a lifetime. She did an excellent job of keeping me updated and although we didn’t have to call on her for help it was a big reassurance that someone was there at the end of the phone.
Thank you to Daryll and his team at DialAFlight who allowed me to travel with complete peace of mind!
All the flights were really good. However coming back home from Auckland to Shanghai, I wish I’d been made aware that my suitcase would need to be collected at Shanghai and then rechecked in. It wasn’t a pleasant or particularly easy experience. Anyway it all worked in the end.
You are not to blame for the poor service I received on my business class flights from LHR to AKL via Dubai but I will not be booking Emirates in the future
No issues from your end but Dubai airport and Emirates were very poor as far as communication went during our six and a half hour delay.
Great friendly service. Makes life so much easier using them. They find you exactly want you want in a matter of minutes whereas in the past it's taken me hours
Great service and prompt attention
Great service as usual. Excellent phone pick up, good prices and wonderful advice about which airlines, stopovers and timings.
Zoe always delivers.
Annabelle C is amazing and I'd book again with her!
Lloyd was very helpful at all times
Thank you for an excellent service
You guys are great….will return to you when (all being well) we head back to Kiwi in 3 years time. Lots we didn’t get to do!
The first thing that hits you about the Windjammer Landing Villa Beach Resort is the sheer size of the place. You can see it before you arrive - and from absolutely miles away.
The 60-acre estate, draped along 60 acres of Saint Lucia’s northwest coast in Labrelotte Bay, completely dominates the landscape. The red-roofed, white buildings gleam in the Caribbean sun with the resort sitting above the largest, crescent-shaped, white sand beach on the island. It is a sight to behold.
Honeymooners and families alike flock to the picturesque spot which is just 20 minutes outside of Castries - St Lucia's capital and most exciting city - and 90 minutes from the airport.
With 116 suites and villas, five first class restaurants and an array of activities and water sports at your disposal it is an easy place to while away your days in the sunshine.
We arrived in a blur of excitement. Rum cocktails were thrust into our hands and we were ferried off to our villa a short shuttle ride up the hillside. The trade off in relying on shuttle buses to access your villa is immediately offset when you see the view.
High on the hillside with balconied bedrooms, marble bathrooms and a private pool – our home for the next week did not disappoint.
We spent our days swimming, snorkelling and sailing around the picturesque island.
THE PITONS
At night we drank Piton beer - named after the island’s two most famous mountains – and dined in each of the restaurants on the resort.
The multi-level seafood and steak restaurant, Upper Deck, was the pick of the bunch. With the calm waters lapping against the shore and palm trees silhouetted against the sunset, we enjoyed grilled prawns and filet mignon accompanied by South American cabernet sauvignon.
Our other favourite eatery was the lovely Papa Don’s, nestled in the hillside the open-air venue serves rustic, Italian dishes accompanied with a collection of scrumptious Caribbean cocktails.
In the mornings we would devour delicious breakfasts from the Dragonfly restaurant next to the resort’s main pool and look out at the beach before heading off to explore the island.
The island is itself a historical enigma - St Lucia changed hands between Britain and France 14 times (sparking 14 separate wars!). In 1814, the British took definitive control of the island. Because the island's switching between British and French control had caused so much conflict, Saint Lucia was also known as the 'Helen of the West Indies' - a reference to Helen of Troy, the wife of Menelaus, whose abduction by Paris led to the Trojan War.
In 1979 it became an independent state of the Commonwealth. Today many of the locals speak Creole owing to their French history, while much of the architecture is British.
JAZZ & ARTS FESTIVAL
St Lucia has a strong music tradition and the biggest festival of the year is the internationally-renowned St Lucia Jazz & Arts Festival, held in early May at multiple venues throughout the island. It encompasses culture, visual art, alternative music, education, fashion and food and draws visitors and musicians from around the world.
We set off on an island adventure and hiked through the rainforest and swam under waterfalls.
The volcano mud baths are an absolute must but nothing beats the catamaran cruises.
With our legs dangling off the front of the boat we glided over the water, rum punch in hand, as we watched the stunning sunset.
St Lucia also prides itself on its beauty under the sea, where scuba divers can explore the island’s magical coral bays and colourful marine life that will make your eyes bulge.
For those wanting to unwind further then Windjammer’s brand-new spa is the place for you.
The 6,500 square ft centre opened its doors last year and with six treatment rooms, a Japanese soaking tub, steam rooms and an outdoor rain shower, your every need is catered for in splendid style.
As our week drew to a close we reluctantly said our goodbyes and as the plane took off we looked down one last time at the island paradise of St Lucia. Well, not the last time actually. A return is being planned as we speak.
First published in the Mail Online - January 2017
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements