Your calls always answered within 5 rings.
Ash Pankhania was excellent - he guided me through my options and worked quickly and efficiently to get me booked and on my flights. Communication following my reservation was also excellent and I will certainly book through you again
Everything went beautifully. Thank you.
Great service and a fantastic trip Lovely to have personal service and attention from Robert .
Thank you for a very smooth trip
The only problem we had was at Sao Paulo on the outward leg where we had great trouble getting boarding cards via Gol Airlines. I failed to do it on my phone and a girl at the desk took some time to achieve it too.
Had an issue with a flight from Salta to Buenos Aires being cancelled and moved so we would arrive at the estancia around midnight. But Rosie managed to get it changed to a morning flight which made the experience better as we would have had only a full day there otherwise
Manny and his team couldn't have been more helpful - including rescheduling a missed flight. I've used DialAFlight for many years, and friends I've recommended have also been delighted to find they offer prompt and friendly service. You can actually talk to one of the team 24/7, they are unfailingly helpful, efficient and nice.
Thank goodness for the 24/7 helpline. On a bank holiday Monday we had to reschedule our flights home. Out of ten other people doing the same our new flights were sorted in the hour. Others could not even get to speak to their agents! Imagine the stress when this situation occurs.
Everything went like clockwork. PERFECT.
Luke helpful as usual
Love Abbie!
Mollie was excellent. She did exactly what we asked, kept in touch and helped us with any queries we had.
I was going through a different agent who messed me around. I spent the weekend trying to arrange something with them having been told it was confirmed and then they told me they couldn’t secure the seat and I’d have to pay a different price. I called Bradley at DialAFlight on the Monday and within 15 minutes he managed to resolve my issue. The price I was given was 2nd to none and I was very impressed with his conduct and his after service. Thank you so much DialAFlight
Will be back if and when I fly again!
Thank you Gavin. Professional and honest advice and service every time.
Smooth process from start to finish - great work again and DAF remain my go-to travel agents.
Great service, thank you.
We were really impressed with every aspect of our experience and highly recommend Ethan.
Everything worked out perfectly
Edward Scudder is an asset to your company. Not only did he alleviate any worries I had. But his overall professionalism was fantastic. I’m advising friends and family to use DialAFlight
Very efficient!
Been with DialAFlight for a few years and always receive the best service. They are very helpful and responsible.
Tommy was fantastic - the whole trip ran smoothly and would definitely reccomend
Harvey and Abbie were brilliant... please tell them!
Keep up the good work and looking forward to my next travel with you!
Excellent support
Excellent, attentive, personal service
I wouldn't use anyone else to book our holiday/flights. From luxury holidays to daughter's gap year flights. Joe Orton sorted everything. He found us an upgrade to First Class and the BA service to Santiago was very impressive and was definitely worth doing as it's a 15 hour flight. But we flew back from Buenos Aires and the BA business class was very disappointing, as was the food. Very poor.
Marshall a superstar as always
Everything went well
Usually boutique and with an intimate and luxurious atmosphere, hotels based on an historic plantation house give you the chance to truly embrace the authentic character, culture and charm of the Caribbean. Here we've showcased for you some that could hardly be more beautiful and beguiling.
Strawberry Hill Hotel, Jamaica
Set at 3,000-ft on the steep slopes of Jamaica's Blue Mountains, Strawberry Hill benefits from an eco-system of tropical warmth combined with cooling breezes - and a micro-climate that means a huge variety of plants thrive in the hotel's celebrated gardens. Guests stay in 13 white Georgian clapboard cottages, each with a four-poster - and a veranda and hammock.
Plantation owners usually built their homes to take full advantage of the view - and from the pool deck here it's stupendous, with the vista of Kingston far below and the Caribbean Sea glinting beyond. Nelson visited and was beguiled.
It's said the name was chosen by original owner Horace Walpole, British man of letters and Nelson's cousin. It was opened as a hotel by Island Records founder Chris Blackwell in 1994.
Montpelier Plantation Inn, Nevis
Few plantation hotels can claim to be more elegant than the Montpelier, set at 750-ft on a hill in the island's quiet south, with views of a volcano and the sea.
Semi-detached cottages, providing 19 airy guest rooms plus three separate villas, are dotted discreetly about the hillside, looking out over lush tropical gardens. The emphasis is on relaxation and getting away from it all - there are giant beds, tiled floors, white linen...and no televisions in the rooms.
A 300-year-old sugar mill houses a lovely dining room, with wonderful cuisine. There is of course a Nelson connection - he married Fanny Nisbet on the estate in 1787. And a Princess Diana connection too - she visited with William and Harry in the early 90s. The hotel runs a shuttle to its own private beach.
Sweetfield Manor, Bridgetown, Barbados
White-painted, green-shuttered and shaded by palms, the calm, easy-going charm of Sweetfield Manor is immediately apparent. Inside are stylish, antique-furnished bedrooms, good food, an enticing natural-looking swimming pool - and the whole ambience enhanced by peacocks roaming the lovely grounds. There are ten bedrooms, some in the main house with others in separate buildings reached through a pretty brick-paved courtyard.
It could hardly be more restful (with the occasional squawk of a peacock!) - some rooms have wooden decks, rocking chairs and daybeds suspended on ropes. Bathrooms have walk-in rainforest showers.
The hotel is set on a ridge inland, very handy for the island capital of Bridgetown but well away from the hustle and bustle - and the extensive garden has peaceful and intimate seating areas.
Cotton House, Mustique
Fabulously set on gently rising lawns close to the beach on the 1,400-acre private island of Mustique, this is an enchanting 17-room hotel on the site of a former sugar mill and cotton warehouse. It's the epitome of colonial charm meeting modern comfort.
The heart of the property is the ultra-elegant Great Room, remodelled by Parisian designer Tristan Auer - each week a complimentary cocktail party is held here, attended by virtually everyone on the island.
Mustique, in the Grenadine island chain, was bought in 1958 by aristocrat Colin Tennant, who made it a dream holiday paradise much prized by celebrities. Cotton House is surrounded by walking trails and there's an equestrian centre - plus utterly superb coral-sand beaches for romantic strolls.
Nisbet Plantation Beach Club, Nevis
All boxes are ticked here for the perfect Caribbean getaway. Nisbet, built in the late 1770s, is idyllically set right on the beach. Around the extensive grounds - dotted with coconut palms leading down to the beach - are 36 rooms and cottages, while The Great House, an elegant haven of rugs and antique chairs, houses the drawing room and bar. The dining room is on the covered wraparound veranda.
Nisbet was once a sugar plantation and it was here that Nelson first met Fanny Nisbet. The pool is gorgeously set by the sea, and there's a hot tub, sunbathing decks, a tennis court and croquet lawn - and early-risers can join the manager and his wife on a complimentary hike!
First published in the Daily Mail - April 2020
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