Your calls always answered within 5 rings.
There was an issue with the hotel room which was promptly resolved.
The staff have been very co-operative, especially Jordan. Kept me well informed.
Great hotel. Good taxi service both ways.
Everyone very helpful, especially Scott
Glacier Express trip is worth considering for other customers. Either before the ski season (everything is open) has ended on 1st May or one month later when the spring flowers are in full bloom. Glacier Express was the best train trip I have had.
Really helpful, great communication, so easy to book
Huge thanks to Tania
Noah, your team were great but Ryanair and Stansted very crowded every inch of the way there and back. Is that a reputation the airport and airline have in common?
Your guys always go the extra mile. Thank you
Great holiday once again. Well done DialAFlight.
I gave a brief outline of what I would like to do in Spain, and received excellent recommendations for flights and hotels, both of which turned out to be superb
Special thanks to Matt Power
As usual, Jack's team were brilliant. He's amazing. So very helpful and kind. Just recommended him to a friend . . . . another one !!!
Fabulous service.
Simon Pitman provided superlative customer service and is a credit to your company.
The DialAFlight team provided us with a dream one week break in Paphos. Thanks to Simon and the team.
Always very efficient
We can rely on Reece to get us a good deal and make all the arrangements that work successfully for us
Great job Gavin
Sam was amazing - great service and always attentive
Happy with service. Thank you
Thank you Oscar we had such a great holiday
Professional and always courteous.
Enterprise car rentals are wonderful and unlike the others, incredibly polite
Will always book with DialAFlight. Excellent service as always.
Always excellent service. We have been using DialAFlight for years.
Libby was very thorough. We couldn’t find our transfer and Libby sorted it straight away. Excellent service throughout. Highly recommended
Saved my holiday when Ryanair cancelled my flight! Manny saved the day. I have used DialAFlight for many years - excellent servjce - they feel like old friends and just as reassuring
Cameron is a very good ambassador for DialAFlight
Very pleased with the service from Aaron who was very helpful and understanding
The scream is shrill and unexpected. It echoes across the almost empty restaurant, making the waiter jump. I drop a forkful of Arctic char into my lap.
A young woman rushes to the windows, presses her face against the glass and stares into the darknessbeyond.
The Icelandic sky is alive. Ignoring the sub-zero temperatures, we sprint outside and stand in ankle-deep snow watching the emerald bands of the Northern Lights swirl.
A honeymooning couple embrace each other tightly, tears staining their cheeks. ‘This is a dream come true,’ says the new bride. I know what she means.
The spectacle playing out in the skies over Ion - a remote and luxurious hotel deep in the Icelandic wilderness - is a wonder. And it isn’t the only reason to visit this enthralling part of the world.
I am on a self-drive along Iceland’s Golden Circle trail, which takes in a number of sights just outside Reykjavik.
Most visitors tick off Iceland’s waterfalls, tectonic plates and spouting geysers on an organised tour - but there’s another way.
After two busy days in the capital - feasting on puffin at cosy restaurant Prir Frakkar and sipping brennivín (a local schnapps made from fermented potatoes) at Boston, Bjork’s favourite bar - the open road beckons.
And they don’t get much more open than Iceland’s Highway 35. It’s possible to do the whole 170-mile Golden Circle circuit in four hours, but what’s the rush?
Poring over a map, I plot my route in the reverse order to the one that the coach tours take. The city fades away, vanishing into the rear view mirror replaced with green valleys and brown mountains.
I pull over beside a farm and the Icelandic horses take a break from grazing to wander over and say hello.
A big draw on the Golden Circle tour is the volcanic crater Kerid, the last stop on the normal coach tour, but the first one doing it the opposite way.
The crater was formed when a large magma chamber collapsed.
The piercing blue colour of the water surrounded by the red lava rocks is a breathtaking contrast of nature.
Gullfoss Waterfall, the next destination, is quiet. The day trippers from Reykjavik are yet to arrive, so we take the trail down to the gentle Hvítá River and watch it pick up ferocity as it plummets over the 70ft drop, cascading with a thunderous roar down two levels into a narrow canyon.
A thrilling afternoon follows: criss-crossing the Langjokull glacier on a snowmobile, at high speed - Beyonce and Jay-Z did the same shortly afterwards - and onwards to another of the Golden Circle’s main spots, the Strokkur Geyser.
This is Iceland’s most iconic natural attraction. We smell the geyser long before we see it; a stench of sulphur among the steaming geothermal pools.
A crowd gathers for the next performance, which takes place roughly every ten minutes.
Eventually, the earth shakes slightly and the piping-hot puddle bubbles before surging skywards 100ft into the air.
With the late afternoon light beginning to soften, we head for Ion Hotel, superbly located near Thingvellir National Park, where the North American and Eurasian tectonic plates collided.
Having met, the plates pulled apart, forming a rift valley on the shores of Iceland’s biggest natural lake, Thingvallavatn. It is a UNESCO World Heritage site and also stood in for Westeros in scenes from Game Of Thrones. The Icelandic Parliament, Althing, was established at Thingvellir in 930, and remained there until 1798.
It is the world’s oldest parliament and the national park (‘the perpetual property of the Icelandic nation, never to be sold or mortgaged’) was established in 1930 to mark the parliament’s 1,000th anniversary.
The Ion hotel, with 45 rooms, has a bizarre industrial-style appearance and has a power plant next door. But don’t be put off, you barely notice it - and inside all is luxury.
The hotel is raised on stilts and decked out with driftwood and exposed concrete, and has the surrounding mountains, lakes and meadows to itself. It describes itself as a luxury adventure hotel and many guests use it as a base for treks across the glacier or for days of fly-fishing in icy rivers. It is a serial winner of awards for design and sustainability.
After our dinner is interrupted by the appearance of the aurora borealis, we get in our bathing suits and out to the plunge pool, where the nocturnal performance shows no sign of a curtain call.
We wallow in the warm waters, sipping cocktails under a night sky heaving with stars and the speckled bands of the aurora.
First published in the Daily Mail - August 2016
More articles below...