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Craig and team are amazing. Never let's us down. We have again given DialAFlight recommendation to people who we met whilst travelling
Air India, despite its quite recent privatisation, is simply awful in every way. I was at Gatwick for 11 hours , with zero information about what was happening. Apparently the previous two Air India flights to Kochi were cancelled. All very stressful, but no fault of DAF!
There is a great deal of reassurance in knowing that your trip has been arranged by people who really know what they are doing. And that you are not just abandoned to the anonymous machinery of an airline that doesn't really care, in spite of all their rubbish claims about caring! Also that if something goes wrong you can get advice with a telephone call that is actually answered!
Although my baggage was lost from Dubai to London Gatwick I was able to speak to DialAFlight and ask for guidance on how to process the forms to reclaim my baggage. This they did readily which was a comfort at the time. You'll be glad to hear I now have my lost baggage!
Archie was brilliant - sorted everything out. Will definitely be using you guys and recommending to friends
Great service, especially from Ray Taylor.
Zoe Lane is an excellent travel agent.
It's not until something goes wrong with your travel plans that you realise the benefits of booking with them. After sitting on the plane at Gatwick for a couple of hours our flight was cancelled due to a technical issue. At 11pm there aren't that many people in the airport to help. Fortunately a call to DialAFlight's emergency phone line had me talking to Korinna within seconds. She was able to see there were no flights from Gatwick the following morning but there were spaces on the Heathrow flight and she changed our booking to this flight. She also re-arranged our connecting flight for Dubai to Delhi. All this whilst my husband was trying to talk to the airline's customer call centre who were saying they couldn't do anything as the flight hadn't been officially cancelled! A big thanks to Korinna for her help.
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No hitches on the way despite the potential for this to happen. Radisson Blue Hotel in Connaught Place excellent service and very convenient for shopping and restaurants.
Always very helpful and a pleasure to book with.
Other than the changes with the flights everything else was great
Amazing customer care
Excellent service
None. Good service
Alfie was very helpful, as usual and ensured all went smoothly
You didn't have to rearrange a flight home for me after a last minute international flight cancellation on this holiday, as you did on the last, but it was so good to know that - far from home - you were there to help me should I find myself stranded. Thank you so much for being there.
Excellent service and they were there for me when I needed assistance. Will definitely use again.
Always had good customer service from Michelle
Flight suggestions worked really well
All perfect!
Everything was handled promptly, professionally and it delivered an experience in India that was everything we hoped for. Great to have a team that were readily available to support us in both the planning and execution! Particular call-out for Brody Letchfield who was our main contact and ensured that, through liaison with Tamarind Global on the ground in India, everything ran smoothly
Connecting flight from Heathrow was delayed because of fog in Delhi, causing us to miss the connection to Goa. Seven hour wait for the next flight.
Great service yet again
Brody once again has provided excellent service and planned our holiday to perfection
Edward Scudder is a star - above and beyond. Quality service
Absolutely seamless holiday to Goa with all the flights booked with Rosie at DialAFlight Thanks again
As always, excellent service especially by Gino. If only BA could learn a thing or two from you about customer service.
Raphael was very helpful throughout the entire process, from initial booking to just before departure
Aiden is great and always most helpful as are all your team!
The hashtag ‘solotravel’ has become increasingly popular among women who are doing the Spice Girl thing, high-kicking the glass ceiling with their platforms, in their personal and professional lives.
A constant conundrum is safety. There can sometimes be the chance of a physically intimidating aspect to travelling alone, whether you are male or female.
I decided that my first ‘solotravel’ adventure would be around South America.
I managed to retain my status as a single woman travelling alone without being alone – by signing up to join a G Adventures tour group for most of my trip. The group I joined was organised to cover a lot of ground in minimal time, with local knowledge about the destinations and incredibly convenient modes of transport.
The nine-day tour began in Buenos Aires, where I arrived a few days early to get my bearings and explore off the beaten track before my G Adventures itinerary kicked in.
G Adventures helpfully booked me into the same hotel included in the tour so I didn’t have to worry about moving rooms, and was able to take advantage of the airport transfer too.
The hotel itself was in the Centro, which, as it sounds, is about as central as you can get. I spent time familiarising myself with the local architecture, which is possibly what makes the city feel so European and, of course, with the local cuisine.
A guided tour
A few days, and a few too many steak and Malbec dinners later, it was time to meet my tour group.
There were about ten of us in total, mostly travelling in pairs or alone. We were shuttled around the city in a small people carrier with our guide, who was to stay with us for the full trip, and a local guide who offered more insight to the sites as we passed them.
From the colourful corners of La Boca, to the solemn grave of Eva Peron in Recoleta Cemetery, the day was captivatingly varied.
For the evening, we were taken off the beaten track to a tango club where we were immersed with the porteños (a nickname for local people of Buenos Aires) - and they go about showing us up for our comparatively poor dance moves.
Next we hopped on a flight north to Iguazu Falls. We spent time in both the Argentine and Brazilian national parks, where the magnitude of the falls is equally present.
Samba in Sao Paulo
The next flight we boarded landed us in Sao Paulo, but we weren’t stopping here.
We drove north to Paraty – and just happened to arrive in time for the town’s annual music festival.
The cobbled streets were alive with samba and somehow I managed to forget that only hours earlier we had been learning about the Afro-Brazilian community, who still reside in the town – until our main guide there joined us for some dancing!
Rio de Janeiro
Another longer stint by road, and we had made it to our final stop, Rio de Janeiro.
Here, we were given a full city tour in our van, of which we have now become fond, and finish the day watching the sunset over the Christ the Redeemer statue. Our hotel was suitably and centrally set in Copacabana, where we rested for a little while before meeting once more for a samba show dinner.
Our goodbyes are maybe more emotional than I’d have expected, but then I realise the things by which we have been bound together on this trip. The enticing rhythms of Argentina and Brazil have provided us with enduring memories.
There have been the breathtaking views of the falls, energy bursting from samba-ing streets (and being taught the quick-footed ways of the samba ourselves), as well as the passion and knowledge pouring from local guides who have accompanied us along the way.
And perhaps most poignantly, the difficulties and poverty faced by so many in the areas we have visited, as well as the signs of corruption in these countries, particularly Brazil.
This is something that will stay with us all. And it’s important that it does. Even if it is just to remind us how lucky we are to be able to visit these corners of the world.
First published in the Daily Mail - March 2017
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