It would have been better for me to have booked an extra night at my hotel in Malindi rather than return to the UK via Paris. Luckily I was using the special assistance service at the airports which made transfers a lot easier

Miranda Benson Visited Malindi | Posted on 06 Dec | Stayed at Diamonds Dream Of Africa Flight to Malindi

Air Kenya had a problem with their website but when I contacted Jeff he fixed everything for us in 30 mins and we were in the bush. Fantastic service as always.

Richard Hartley Visited Malindi | Posted on 01 Dec | Stayed at Crowne Plaza Nairobi Airport Flight to Malindi

We have dealt with Rupert for many years and he always comes up with the best deals and ideas. He has amazing knowledge of the world and provides great personal service. We can always be reassured that everything is in order and well organised before we leave on our travels.

John Chandler Visited Malindi | Posted on 15 Mar | Stayed at Hilton Garden Inn Nairobi Airport Flight to Malindi

Fab service, will definitely use again

Julia Bennett Visited Malindi | Posted on 21 Feb Flight to Malindi

Des Wing is very helpful and efficient

Harriet Roupell Visited Malindi | Posted on 10 Feb | Stayed at Hotel Kipepeo Flight to Malindi

Would have liked warning that needed visa for Kenya.

Valerie Wade Visited Malindi | Posted on 05 Feb Flight to Malindi

As first time user of DialAFlight everything worked very well.

Christopher Ward Visited Malindi | Posted on 24 Jan | Stayed at Tamarind Village Mombasa Flight to Malindi

Minor issue. Could have had an email re return flights given KQ pilots went on strike.

Dirk Meerstadt Visited Malindi | Posted on 14 Nov | Stayed at Hilton Garden Inn Nairobi Airport Flight to Malindi

More country-specific information would have been useful. For example, getting hold of cash in small denominations before departure. Liked the app and the arrangements were perfect.

Zoe Simms Visited Malindi | Posted on 17 Feb Flight to Malindi

Many thanks Sonny - all went well as usual

Philip Revett Visited Malindi | Posted on 25 Nov Flight to Malindi

Couldn't have gone more smoothly with all connections on time

J Richard Ward Visited Malindi | Posted on 21 Jul Flight to Malindi

Excellent support from Annabelle.

Dirk Meerstadt Visited Malindi | Posted on 29 Mar | Stayed at Hilton Garden Inn Nairobi Airport Flight to Malindi

You do not have to get a Visa on line . It is easier to pull down the Application Form and complete formalities on arrival . The Kenya website has been amended to that effect .

J Richard Ward Visited Malindi | Posted on 31 May Flight to Malindi

Always very efficient. Thank you!

Valerie Howland Visited Malindi | Posted on 15 May Flight to Malindi

Never fly Kenyan Airways if you want to arrive on time. The general service they provide is poor. They have made significant losses over four years and reduced their staff by several hundred.

Jack Flint Visited Malindi | Posted on 10 Jan Flight to Malindi

Great Service that inspired confidence during our trip. Everything went to plan and the pre-departure call to check we understood everything including visas very helpful.

Stephen Barratt Visited Malindi | Posted on 12 Oct Flight to Malindi

As usual, excellent service, thank you.

Fi Thompson Visited Malindi | Posted on 25 Jul Flight to Malindi

You were exceedingly proactive when you discovered Kenya Airways had booked us into a dreadful hotel for our stopover. You said you couldn't allow us to stay there and immediately arranged for us to stay in the hotel of our choice in Nairobi. Most companies would have left us to it hoping we were too far away to be a nuisance to them. You also were able to get deals we couldn't find online. Many thanks!

Valerie Howland Visited Malindi | Posted on 25 May | Stayed at Eka Hotel Flight to Malindi

I wouldn't choose that route again. No flat bed on return Air New Zealand but mostly went smoothly .

Elaine Watts Visited Malindi | Posted on 22 Mar Flight to Malindi

Must be good. Have now booked another flight with you to Malindi

Jack Flint Visited Malindi | Posted on 28 Dec Flight to Malindi

Got upgraded out and back!

J Richard Ward Visited Malindi | Posted on 26 Oct Flight to Malindi