Your calls always answered within 5 rings.
Always there and happy to help
Very happy with the service provided by Sam.
Thank you for your help with this booking
If only you managed the seat bookings as well, and prevented the VERY LARGE lady sitting next to us. She should have booked two seats!
Excellent service from start to finish.
I would like to take this opportunity to thank Samuel for the efficient way in which he dealt with me throughout. He kept me updated every step of the way. He was always polite and courteous even when I made changes and because of his efficiency my trip was a pleasant experience
Scott was great
Helped me with everything I needed - even last minute additions. Nothing was too much for Michelle and her team. I will be booking again soon
Philippa was excellent. So efficient. Thank you.
We really enjoy working with Aidan Pinder - he’s efficient with a sense of humour and always finds a way forward.
John Huff is great
All good
We can’t thank you enough for the excellence of your service, your availability, willingness to check out possible changes due to Covid and overall professional high level of efficiency. The way staff cover for each other is brilliant.
Excellent support as ever
Due to recent changes in baggage allowances it would be good to highlight the changes and ask customers at the point of booking whether an additional bag will be needed
Very good user friendly service. I was particularly impressed with the excellent update information, sent in very good time.
Always reliable.
After many changes because of problems with Chileka runway you got us there and back.
Had a perfect flight. Thanks
Very good
Really prompt and pleasurable - with quite a difficult destination to source without long stopovers. We are grateful to Brandy for a creative solution.
As always superb service
We’ve received a great service and support when necessary which is highly commendable - many thanks.
Impressive and friendly service.
Really reassuring to know I had support and help a phone call away and that the person I spoke to was the person I had dealt with from the very first phone call.
Everything was handled efficiently. I have already sent friends to you!
I should have queried the long wait in Addis on the return journey. Fortunately it coincided with the England v Croatia match! Nonetheless I asked for the cheapest route and you found it.
FANTASTIC customer service as usual! I would never consider using anyone else for my flights and holidays and always recommend DialAFlight to family and friends.
Will definitely book with you again next year.
Good to have such a responsive and personal service from your team.