Your calls always answered within 5 rings.
I had to make several last minute changes to my hotel and had some problems uploading a couple of documents for Kenya and Uganda evisa applications. As usual, Nicole was super-efficient, helpful and creative in finding solutions. Superb! I cannot speak highly enough of the service and support she provides.
I will be back for further bookings
Thank you for a great service - always on the end of the phone when we had a query and able to help.
I was very happy with the service provided by DialAFlight and would recommend them to family and friends
Noah was required to manage a complex schedule and a considerable number of client demands. The result was exactly as hoped. Great job!
Everything worked perfectly. Eve at DialAFlight was very attentive and helpful. I would always recommend her, plus everyone else I have spoken to in the company.
Brilliant service - able to navigate through the airlines' protocols in a way an individual cannot. We had to make some changes prior to flying and it all went better than we could have hoped for... spot on!
Thank you for being very professional and caring. I will always use you and recommend
Nicole was fantastic. We had to make last minute changes to our itinerary during our work trip to Kenya and Uganda. She responded very quickly and was super-efficient, as always. She was also very supportive when we encountered unexpected problems over our Kenyan visa applications. My colleague was very impressed by Nicole and said he would definitely use DialAFlight again when he returns to the region with his film crew.
I flew on Qatar for the first time and the experience was great.
Most of the group are now unwell, maybe something from flight home. Will investigate.
You did well. You got us last minute tickets and we appreciated it.
Michelle as usual was amazing
As always, you deliver the best service and I travel with confidence whenever I book through DialAFlight
Reliable as usual.
You were so professional, polite and very helpful. We sent Shelley an email about extending our stay in Uganda. She did everything within a short time. She ws so kind and professional.
Frankfurt airport really bad - nearly missed the flight home as they were checking our hand luggage in detail. Lucky we arrived early so had a few more minutes otherwise we would have missed the plane
It is lovely to get the personal touch. thank you Billy
Jenson was very helpful and made sure we had all we needed and communicated well
I was stranded in Nairobi due to a mechanical fault with the plane and I was told by the airline that no flights were available for the next two days. But Taylor worked his magic and got me on a flight within a few hours at no extra cost. I have always had excellent service from DialAFlight and can highly recommend them.
It was such a great experience booking my flights with this agency.
Fab cheaper flight found by Alfie for my work trip and Emirates upgraded to business class and gave champagne on outward first leg of journey which was brilliant! Thanks so much Helen
Many thanks for honouring the flight voucher from Kenyan from 2020 - the flights were (almost) all on time!
Everyone I spoke to was friendly and eager to give support
Very good service on the whole.
Cannot fault your service
Great service
As always great service.
Thank you for my smooth journey.
Excellent customer service taking our needs into consideration and providing advice and guidance along the way including a designated contact. As always, well done and we are very happy customers who will continue using the services of DialAflight. Thank you Bradley and team.