Your calls always answered within 5 rings.
Flight good as always.
Serious issues with cancellation of BA011 11/4/25 and VN overbooking/cancellation on DAD-SGN & SGN-SYD on 27/4/25. But all very ably and expertly dealt with by Team Taylor, Lee, Jack, Nick & Lucy. Well done and many thanks to you all.
I seriously suggest you give people more time for connecting flights in the future. Heathrow used to be a great airport and was well run and efficient . This is no longer the case.
Thank for organising the trip - it was fantastic.
You are are the best.
Emily Aird was fantastic in sorting our holiday and for keeping us posted. A brilliant service, thank you.
Having someone, with relevant experience to recommend options and then take on the administrative burden gave us peace of mind/assurance that if any issues came up there was someone there to help resolve them. I thought they were just a flight broker but they offer so much more so if you need a partner to build and book your dream holiday look no further than Emily our consultant
Usual good service
Reece Gibson was outstanding!
Marco and the team excellent as always. I’d highly recommend them. I only use DialAFlight as they are so helpful, understanding and a pleasure to talk to
I have been using your company for several years. We have always received excellent service and travel advice, also back up whenever needed even from abroad. Your managers, Fraser and now Gino have been brilliant.
Great to be able to talk to a responsive and knowledgeable human being....and get in touch so quickly|
You did everything right but I should point out that Singapore Airlines Premium Economy was disappointing. I don't think it was worth the extra money.
Highly recommend. Such amazing customer service!
Good customer care
Ian is great
More transparent information needed for baggage allowance when multiple flights are included with different carriers
Many thanks to Tony for everything in organising my trip. As ever well done DialAFlight
Emily was amazing, very patient and understood exactly what we were looking for. She totally removed all the stress and hours I usually spend planning and booking a holiday
Thanks Keely, everything went well
Thank you. Five star service
Excellent service from start to finish and all in between. Thank you
Thank you Seymour. Flights were sorted quickly and we were able to get different return flights to suit our group's needs.
Wouldn't book with anyone else, been booking with you for years, and will always return,
More info would be helpful when transferring airlines Lombok to Singapore.
After some flight changes by BA just prior to our trip Aiden sorted every thing out and all went smoothly. Definitely recommend.
Cannot fault the service provided by DialAFlight on our recent trip to Cambodia and Vietnam. Special mention to Ethan - nothing was too much trouble and when we had a problem with cancelled internal flights, he sorted everything quickly and with minimum fuss
Great service from Alan White
Just one hiccup, our flight from London delayed, missed Bali flight but put on next flight, lost suitcase and missed transfer so had to pay for a cab to the hotel. Case was delivered the next day so that was good.
Absolutely fantastic trip - went without a hitch. Have already recommended you to friends.