Sam and other colleagues were amazing! We are unseasoned travellers with lots of anxious questions and they steered us through our adventure promptly and reassuringly. We had a truly wonderful trip
On the way back there was a delay in a connecting flight, so I emailed DialAFlight, as advised by the airline. Despite this being Saturday/Sunday, I got prompt advice from the office. Thank you for being there!
Keep looking after your clients as well as you did me. Keely was highly responsive at all times.
My travel manager, Jane Garfield, put together a fabulous self-guided trip to Japan for me. As always, she kept in touch from booking to departure and made the whole process stress free.
Great service as always DialAFlight. Especially helpful when our flight was cancelled and then again when we couldn’t check in. It’s good to have someone you can talk to when things don’t go to plan! All worked out really well in the end and we had a fantastic trip.
Our trip was way beyond our expectations. Brilliantly organised (which was important as we were doing a self guided trip involving a lot of travel). The accommodation was impressive and in just the right locations. Our contact at DialAFlight was friendly, very efficient and clear. We will definitely use again and would not hesitate to recommend them.
Troy was excellent as always. He managed all my travel plans right up to a courtesy phone call the day before my trip to make sure everything was in order. If only every company was as good as DialAFlight!
Doha was easy. Qatar Airways fine. A good trip, thanks
Good to speak with someone to organise flights .. which is why we always use you!
Throughout the planning of our trip DialAFlight staff were very helpful, changing hotel bookings a couple of weeks before departure and they kept in touch right until the day before our flight.
Fantastic trip. Perfect planning.
Thanks for doing a great job at short notice.
As always, Callum Patel provided an excellent service
I always recommend DialAFlight to friends and family
It was lovely to have a phone call from you the day before flying just to check that everything was OK.
Can’t thank Rupert enough for everything he did to make our trip effortless and memorable
Great support and communication from Eric at DialAFlight and from Wendy Wu whilst on the trip
Our only problem was nothing to do with DialAFlight, but with BA baggage handling at Frankfurt. We made our connection but our luggage did not. Japan Airlines delivered them to our hotel 32 hours after we had landed in Tokyo. Had they not turned up when they did, we might not have been able to go on our cruise the next day, without any clothes!
Everything went as planned, very happy with the whole trip
We knew we wanted to go to Japan but lacked knowledge of where to start. Hannah took on my sketchy requirements and built a wonderful itinerary for our trip. 6 hotels and all travel arrangements spot on. Turned a dream into a reality. Thanks so much to Hannah and the team
Received excellent service from Brody throughout and particularly when BA cancelled our flight 4 days before our departure date. Gave us some really helpful info regarding our stay in Japan which proved invaluable. Excellent service and will be recommending to friends and family.
Our go to agents for whenever we travel. Never been let down.
It would have been useful to verbally highlight the need for an ETA for Australia. Trying to arrange one at the airport without Wifi is stressful.
I will always give DialAFlight an opportunity to find me a good deal having dealt with you for over a quarter of a century.
Excellent customer service throughout
BA was slightly more disappointing than I expected. Faulty earphone connection and food was basic and uninteresting. Not your fault
Have used DialAflight for the last 20 years. Would not book with anybody else.
Saf was excellent. Answered all our queries in timely manner. Made positive suggestions. Cannot praise him enough.
Keep up the old fashioned good work..
The team were very helpful. I will use them again
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