My travel manager, Jane Garfield, put together a fabulous self-guided trip to Japan for me. As always, she kept in touch from booking to departure and made the whole process stress free.
Our trip was way beyond our expectations. Brilliantly organised (which was important as we were doing a self guided trip involving a lot of travel). The accommodation was impressive and in just the right locations. Our contact at DialAFlight was friendly, very efficient and clear. We will definitely use again and would not hesitate to recommend them.
Troy was excellent as always. He managed all my travel plans right up to a courtesy phone call the day before my trip to make sure everything was in order. If only every company was as good as DialAFlight!
Doha was easy. Qatar Airways fine. A good trip, thanks
Good to speak with someone to organise flights .. which is why we always use you!
Throughout the planning of our trip DialAFlight staff were very helpful, changing hotel bookings a couple of weeks before departure and they kept in touch right until the day before our flight.
Fantastic trip. Perfect planning.
Thanks for doing a great job at short notice.
I always recommend DialAFlight to friends and family
It was lovely to have a phone call from you the day before flying just to check that everything was OK.
Our only problem was nothing to do with DialAFlight, but with BA baggage handling at Frankfurt. We made our connection but our luggage did not. Japan Airlines delivered them to our hotel 32 hours after we had landed in Tokyo. Had they not turned up when they did, we might not have been able to go on our cruise the next day, without any clothes!
Everything went as planned, very happy with the whole trip
We knew we wanted to go to Japan but lacked knowledge of where to start. Hannah took on my sketchy requirements and built a wonderful itinerary for our trip. 6 hotels and all travel arrangements spot on. Turned a dream into a reality. Thanks so much to Hannah and the team
Received excellent service from Brody throughout and particularly when BA cancelled our flight 4 days before our departure date. Gave us some really helpful info regarding our stay in Japan which proved invaluable. Excellent service and will be recommending to friends and family.
It would have been useful to verbally highlight the need for an ETA for Australia. Trying to arrange one at the airport without Wifi is stressful.
I will always give DialAFlight an opportunity to find me a good deal having dealt with you for over a quarter of a century.
Excellent customer service throughout
BA was slightly more disappointing than I expected. Faulty earphone connection and food was basic and uninteresting. Not your fault
Have used DialAflight for the last 20 years. Would not book with anybody else.
Saf was excellent. Answered all our queries in timely manner. Made positive suggestions. Cannot praise him enough.
The team were very helpful. I will use them again
Thanks again for arranging my wife’s flight to Japan. It’s always reassuring to know there’s a friendly and helpful voice on the other end of the telephone
All flights went well and hotel was excellent. Good location and easily accessible.
Grant was an excellent adviser
As always, excellent service from DialAFlight
BA was disappointing. In the news today Japan is going to start vetting tourists and will be putting in place a visa process.
Really happy with everything from the price, to sales and after support. Would definitely recommend
My flight to Tokyo was cancelled on 2 August which was disappointing because I had wanted to be there for my birthday 3 August to celebrate that I was born in Japan. I was told that British Airways would not pay for hotels and meals on second night even though the flights on day following the cancellation were full. That aspect of the experience was not favorable but everything else was fine.
A big thanks to Adam Siu for a doing a great job booking our flights and hotels in Japan
Great advice from Freddie. Hotel was excellent with great flight times with no problem going from your app to checking with BA
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