Your calls always answered within 5 rings.
Good customer care
Ian is great
More transparent information needed for baggage allowance when multiple flights are included with different carriers
Many thanks to Tony for everything in organising my trip. As ever well done DialAFlight
Emily was amazing, very patient and understood exactly what we were looking for. She totally removed all the stress and hours I usually spend planning and booking a holiday
Thanks Keely, everything went well
Thank you. Five star service
Excellent service from start to finish and all in between. Thank you
Thank you Seymour. Flights were sorted quickly and we were able to get different return flights to suit our group's needs.
Wouldn't book with anyone else, been booking with you for years, and will always return,
More info would be helpful when transferring airlines Lombok to Singapore.
After some flight changes by BA just prior to our trip Aiden sorted every thing out and all went smoothly. Definitely recommend.
Cannot fault the service provided by DialAFlight on our recent trip to Cambodia and Vietnam. Special mention to Ethan - nothing was too much trouble and when we had a problem with cancelled internal flights, he sorted everything quickly and with minimum fuss
Great service from Alan White
Just one hiccup, our flight from London delayed, missed Bali flight but put on next flight, lost suitcase and missed transfer so had to pay for a cab to the hotel. Case was delivered the next day so that was good.
Absolutely fantastic trip - went without a hitch. Have already recommended you to friends.
Leah was amazing: very knowledgeable and helpful. Love the currency converter tool in the app too
Everything was perfect, great choice of hotels, well organised, everything was smooth. I'd definitely book through DialAFlight again.
Niall’s expertise greatly appreciated
Only disappointment was being dumped at the airport for the return flight 10 hours before as all the roads were closing for the Bali festival. This was not mentioned in any communications
Sorted things out when the airline server was unobtainable. Also understood that being a stroke victim the assistance I required.
The flights and Executive Arrival Service worked well. Thanks again Kylie.
Cody was really helpful in helping us to plan long haul flights including a stopover. Communication very efficient when we needed further advice
Absolutely superb customer care by Tristan.
Michelle very good
Thanks Ethan - good service
This was our second trip with DialAFlight and another success. The hotels chosen were perfect for us and were of a very high standard. Lily took the stress out of booking and sorting our trip and we would definitely use you again.
Thanks to Travis for recommending the hotel in KL. Ideal location and we got OAP passes and rode at the front of the Roller coaster in the theme park! Our window had a fab view of the 2nd tallest building in the world and there is a massive swimming pool!
Thank you Joe Orton. Everything went smoothly throughout the 5 weeks. Excellent choice of accomodation especially in Bali. All transfers were there on time and no hitches.
Excellent recommendation for the Theatre Residence hotel in Bangkok. We were given room 502, whick overlooked the Chao Phraya river and the restaurant was also top class.