We were not expecting to have to pay for entertainment on a seven-hour flight on Fly Dubai, which offered very limited service in cramped conditions.
Would not recommend Cathay connection times in Hong Kong.
My only criticism is that the DAF team should have had better info about Singapore Airlines A380 business class seating, which is seriously awful and frankly a disgrace for the money.
I’ve been using Ryan at whois fantastic. I’ve recommended DialAFlight to all my friends
The assistance at Abu Dhabi and Kuala Lumpur wes great as opposed to Heathrow which was awful.
We have been looked after by Kylie for over 25 years. Simple or complicated travel, she has always helped to craft our holidays beautifully
Great service and courtesy
Thank you Riley for excellent customer service.
Jade Williams who planned our trip was amazing, friendly and very professional.
We greatly appreciated Cat's professionalism and attentiveness and will certainly be contacting her for all our future travel arrangements.
First time we've used DialAFlight after being
recommended by a colleague. Phone was answered immediately and I was speaking to a really helpful and knowledgeable lady called Kennedy. She sorted my flights out exactly as I wanted and saved me an unbelievable £800 compared to booking direct. She sorted my wife's mobility scooter and special assistance at all airports. Once I'd paid she gave me the booking ref. I went straight to Singapore Airlines website and there was my booking. I was given a special 24/7 number to ring in case of any emergency. Absolutely amazing service. Don't hesitate - book with DialAFlight.
We feel safe using DialAFlight. Craig is very helpful
Always delighted with the service Rupert gives
Everything worked to plan - lovely hotels and transfers excellent. Weather in Langkawi was disappointing but that’s nothing you could Influence!
Everything worked out perfectly for our twin centre trip to Malaysia, from flights, all transfers to resorts and airports. Holiday overall was great including both hotels. Would definitely go again. Thanks to all at DialAFlight.
Everything went smoothly, very impressed with Arthur's communication. It was our first time using your company but won't be the last.
Isaac always super helpful
Tristan very efficient dealing with our requests.
Everything went super smoothly. Team was always on hand and always helpful. Will definitely book with you again and also recommend to others.
DialAFlight never disappoints, provides excellent service before, during and after care. Pricier than other travel agents, but you are guaranteed very good customer service and Steve Merralls is so helpful with his advice and knowledge. Would not use another travel agent.
All worked well - not so impressed with Singapore Airlines but that was my choice.
The trip was organised perfectly. Everything went smoothly. Thank you again for another no worry trip.
Our transfer from Sepilok Forest to Sandakan airport did not turn up. But the receptionist phoned us a taxi and Destination Asia paid for it
Lee is always very quick to respond and very helpful.
Unfortunately I had a problem with my flights and transfer which was no fault of DialAFlight. I contacted Elliot to advise him and his response was immediate! His advice and service was brilliant - I was then able to enjoy my holiday
My only complaint is the lack of hot beverages which left us feeling dehydrated by the end of the flight
Always notified by DialAFlight of any changes to scheduled flights.
Another successful booking with DialAFlight.
Why go anywhere else?
Really helpful communication after an initial problem which caused some stress, however the problem was rectified once we spoke with a manager
Efficient customer service, very professional, thank you very much!
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