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I have used DialAFlight several times for holidays and flights and the service never wavers. Some companies get you on board and then take you for granted but not DialAFlight.
I would 100% recommend these guys. They are honest, open, quick responding, helpful, funny, professional and always there to pick the phone up as soon as you dial.
I was recommended to DialAFlight by a colleague and have used them ever since. If you want what is verging on a private concierge travel service then no need to look further.
After trawling through no end of websites and visiting a High Street travel agent I came across DialAFlight only to realise that I could have saved myself so much time and effort.
DialAFlight instantly found me a great deal for a flight that left the following morning. The paperwork was sent speedily and we were all booked within just 20 minutes.
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Could have been better regarding flight connections.
Dennis AnguigeVisited Penang | Posted on 08 Aug | Stayed at Eastern & Oriental Penang
Jackson Cowton was a pleasure to deal with, assisted in a timely fashion to answer resolve my queries/questions. Impressed at how quickly phones are answered
Megan MurrayVisited Penang | Posted on 06 Jun | Stayed at Shangri-La Rasa Sayang
From start to finish everything was great -thanks Bradley
Graham NealerVisited Penang | Posted on 17 May
Fantastic service from Cameron and his colleagues!
Elaine DeyesVisited Penang | Posted on 11 Apr | Stayed at Shangri-La Rasa Sayang
Very informative and customer care was very good
Dolly TaitVisited Penang | Posted on 09 Feb | Stayed at Shangri-La
Saf never fails to deliver! Cracking holiday package deal as always. How many other travel agents call you the day before your holiday to wish you a good time? Highly recommended.
Gregory LambertVisited Penang | Posted on 02 Feb | Stayed at Shangri-La Rasa Sayang
Our favourite agent - Kirsty Farmer - is the most helpful we have ever encountered. We have been with DialAFlight for years and always get first class service and she is the best. Our friends and family all use her now!
Adele StevensonVisited Penang | Posted on 26 Jan
Brilliant service from Vinnie as always
Alan FletcherVisited Penang | Posted on 09 Jan
On returning to Singapore last Monday it would have been nice to know that you now need an immigration form before you get to passport control.
Ray TilleyVisited Penang | Posted on 06 Dec
We had a fantastic holiday - thank you very much Declan.
Elizabeth FajemirokunVisited Penang | Posted on 21 Nov | Stayed at Shangri-La Rasa Sayang
We had to make a small change to one of our local flights during the trip and your 24 hour helpline were brilliant at supporting us in getting it arranged. Not sure what we would do without you!
David BowyerVisited Penang | Posted on 18 Nov
Really pleased with the services from Lucas, Harriet and team. We were treated very well, even when we changed our minds about hotels and locations. We were notified at every stage of the process and they saved us money overall.
Peter SmithVisited Penang | Posted on 21 Oct | Stayed at Shangri-La Rasa Sayang
As it was an urgent trip Jason helped to arrange the tickets and hotel as requested. Many thanks again for your help.
Paul PangVisited Penang | Posted on 25 Jul | Stayed at Shangri-La Rasa Sayang
Faultless from first phone call. Have already recommended DialAFlight and Sean in particular to friends
Christine ThorneVisited Penang | Posted on 24 Jul | Stayed at Shangri-La Rasa Sayang
Great service - will definitely use again.
Jason HartleyVisited Penang | Posted on 23 Jul
Everything was great
Graham NealerVisited Penang | Posted on 31 May
Loved the keeping in touch to make sure everything was OK. Excellent service
Ruth AndersonVisited Penang | Posted on 27 Mar | Stayed at Shangri-La Golden Sands Penang
Flights ran very smoothly, thanks again especially Ash
Janet DrysdaleVisited Penang | Posted on 08 Mar
Excellent service. Manny goes the extra mile!
Tony NorgroveVisited Penang | Posted on 07 Mar
Very happy with the service
Dolly TaitVisited Penang | Posted on 21 Feb | Stayed at Shangri-La
Amazing service from Vinnie as always.
Alan FletcherVisited Penang | Posted on 13 Jan
Efficient personal service from Riley Ranson
Chhui JonesVisited Penang | Posted on 01 Jan
We were happy with everything.
Catherine MclellanVisited Penang | Posted on 29 Dec | Stayed at Shangri-La Rasa Sayang
As on previous occasions Fergus Convery has provided a first class, friendly and efficient service. He and his team have been pleasant to deal with and prepared to go beyond the simple fact of achieving a sale. Thoroughly recommended.
John VenmoreVisited Penang | Posted on 28 Nov | Stayed at Mercure Penang Beach
Everything went absolutely according to plan once again. Thank you Karl.
Barbara WilliamsVisited Penang | Posted on 03 Oct
Helpful and prompt service from Riley Ranson. Appreciated the reminders nearing time of travel. We stayed at Shangri-La Rasa Ria Sabah, a lovely hotel but plagued by sandflies. I came home covered in bites. Do warn potential guests.
Chhui JonesVisited Penang | Posted on 21 Aug | Stayed at Shangri-La Rasa Ria
Kirsty Farmer is the best! She and her office colleagues are above helpful. My husband and I have used DialAFlight for years and travelled hundreds of thousands of miles and it’s always booked through them.
Adele StevensonVisited Penang | Posted on 20 Aug | Stayed at Shangri-La Golden Sands Penang
Both Cody and Callum sorted my trip out to Malaysia with only minor problems with SIA because of their IT.
Lian Choo HowellVisited Penang | Posted on 14 Jul
Excellent service. Went out of their way to arrange everything for us
Tony NorgroveVisited Penang | Posted on 17 Mar | Stayed at V Lavender
You were great and everything was good - a big thanks to Teddy and Les
Jeffrey RawlingsVisited Penang | Posted on 13 Mar
Staying in Penang? Did you know you get better value by booking flights and hotels together?
Shangri La Rasa Sayang, Penang 5*
Save 10% + Transfers
7 nights
from
£1,165pp
Includes flights
Shangri La Rasa Sayang, Penang 5*
Further details
Shangri-La Golden Sands 5*
Save 15% + Transfers
7 nights
from
£985pp
Includes flights
Shangri-La Golden Sands 5*
Further details
Shangri La and Danna Twin Centre 5*
Save 15% + 2 FREE Nights
13 nights
from
£2,069pp
Includes flights
Shangri La and Danna Twin Centre 5*
Further details
Penang and Langkawi Twin Centre 5*
2 FREE Nights + Transfers
14 nights
from
£1,485pp
Includes flights
Penang and Langkawi Twin Centre 5*
Further details
Hong Kong and Penang 5*
Save 15% + Transfers
10 nights
from
£1,495pp
Includes flights
Hong Kong and Penang 5*
Further details
Kuala Lumpur and Penang Twin Centre 5*
Save 15% + Transfers
9 nights
from
£1,345pp
Includes flights
Kuala Lumpur and Penang Twin Centre 5*
Further details
Cameron Highlands
Personalised Tour
Enjoy the high life in Malaysia's spectacular highlands
2 nts / 3 days
from
£296pp
Includes accommodation
Enjoy the high life in Malaysia's spectacular highlands
Further details
Eastern&Oriental The Essence of Malaysia
Personalised Tour
Experience the journey of a lifetime by Eastern & Oriental Express from Singapore through Kuala Lumpur, Langkawi and Penang
3 nts / 4 days
from
£2,542pp
Includes accommodation
Experience the journey of a lifetime by Eastern & Oriental Express from Singapore through Kuala Lumpur, Langkawi and Penang
Further details
Eastern&Oriental Wild Malaysia
Personalised Tour
Explore Malaysia’s pristine wilderness and fascinating cities by Eastern & Oriental Express
3 nts / 4 days
from
£2,542pp
Includes accommodation
Explore Malaysia’s pristine wilderness and fascinating cities by Eastern & Oriental Express
Further details
Cameron Highlands Package
Personalised Tour
Take time to cool off in Malaysia
2 nts / 3 days
from
£302pp
Includes accommodation
Take time to cool off in Malaysia
Further details
SEE MORE OFFERS
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirementsChoose from another 11 luxury hotels
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UNSURE ABOUT WHERE TO STAY IN Penang? CALL FOR ADVICE
98%
would book again with DialAFlight
based on
reviews on Trustpilot
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Car Rental
Would you like to rent a car for a day or two, or are you planning an adventurous one or two week driving holiday? Perhaps you wish to hire a campervan to tour around in for a month?
We have a selection of vehicles to suit every need, from economy 2 door cars to seven seaters, compact campervans and cool convertibles.
Who better to help you plan your trip to the UK than people who live and work there? Our head office is in London overlooking Tower Bridge and you can call us for free to discuss your plans.
020·7962·9933
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Nothing is too complicated
You may simply want flights and a couple of nights in London. Or a complex itinerary visiting different parts of the UK. If you'd like to tick off a couple of European cities at the same time that's no problem.
Your trip will be customised specially for you.
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We are one of the UK's oldest and most loved travel companies, fully bonded by the CAA so your money is safeguarded. We are also rated the top travel company by Trustpilot. You can read the reviews below.
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Shangri-La Rasa Sayang
5 stars
Fr £122 per room night
General
Set amid stunning greenery, located on the Batu Feringgi Beach, the Shangri-La Rasa Sayang is a mere 45-minute drive from Penang International Airport and a short distance from Penang’s capital of George Town, a UNESCO World Heritage Site.
Spa
CHI, The Spa at Shangri-La offers an extensive range of Chinese and Malay treatments for guests looking to truly switch off and relax. With rich wood flooring and stone walls, the spa is surrounded by 30 acres of beautiful gardens making it the perfect place to indulge and unwind.
Room Description
In the Rasa Wing set among the hotel’s tropical gardens, guests can choose from a number of deluxe rooms and suites all with separate bathrooms, writing desks and free WiFi. And the Garden Wing offers some beautiful suites of its own with either stunning ocean or tropical garden views.
Activities
Many group activities take place throughout the day including cookery demonstrations, jungle walks, putting competitions, volleyball, tai chi and yoga. There is also a golf course and a fully equipped fitness centre. Guests can also play a round of tennis on the outdoor courts.
Dining
Head to Penang for a spot of alfresco dining poolside, while over at the Feringgi Grill, guests can taste a selection of vintage wines alongside some delicious prime rib. And the Spice Market Café offers a delicious international buffet under a canopy of century-old rain trees.
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98%
would book again with DialAFlight
based on
reviews on Trustpilot
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