Your calls always answered within 5 rings.
Ewan's experience and professionalism shone through once again. Also, the back up team in the office were excellent. I had to make a call during the holiday and the team responded promptly and resolved my query with no hassle. Fantastic.
All worked as per plan - travelling with bicycles also worked well. Thanks Kevin
Thank you so much DialAFlight and Callum who went far above and beyond your excellent service to reach out and support us, enabling us to rebook an internal flight which otherwise would have been impossible. It just felt great to be supported in such a way
Very straightforward and hassle-free. Many thanks.
Keep up the good work!
All went to plan
The trip had problems for us because Qatar Airways cancelled our flight and we were left to sort out another flight. The next available one was 8 days after our original flight.
Scott did an absolutely great job of getting us out of Kathmandu. Much appreciated.
First class service. Danny was very patient with my changing requirements and kept me in the loop when some flights got cancelled, quickly sorting alternatives. See you next time!
Great, job as always. Thanks.
Already recommended to my husband for next trip. Callum's support in changing our internal flight after our Qatar flight was cancelled was extraordinarily kind and professional.
The team were very helpful. It all worked out perfectly.
All was good - all the information was clear.
Saf, as ever, was amazing. Available, responsive, dealt with everything even our last minute room requests on a Sunday! Thank you so much!
Thanks for your help on what was inevitably a complicated booking. The only issue for me was that we had 6 separate booking references which made it more complicated. Overall fantastic!
Great service, thank you. Same cannot be said of Qatar Air whose check in and bag drop services were a shambles
Stevi was helpful and professional.
As usual Curtis was absolutely brilliant taking care of all details concerning my flights and keeping me informed. Highly recommended. Thank you so much
Everything went OK. Thanks Emma
Great personal service from Jack
Niall, is a superstar. He has been super helpful. I appreciated the window seats in business on right side of plane from Kathmandu to Doha. Views of the Himalayas were amazing.
Great personal service from Jamie. Always available and sorts out everything for you! Highly recommend
Have used your service over the years and never been disappointed
After having problems with a previous company we were recommended to DialAFlight. From initial call to flight the service was great, giving good information on timings, flight details and visa requirements. I will certainly use this company again because it made my holiday stress free.
I continue to use this company because of the good service they provide. I appreciate having their back up should I require it, which has been necessary on previous trips to Nepal. Jonathan has been my advisor for several years and I appreciate his efficiency, friendly and respectful communication. If he isn’t available at the time I need him he always gets back to me or a colleague will deal with the matter.
Took all the hassle out of the process, many thanks
Natasha was very helpful, gave lots of advice where possible and was always on hand to talk over any concerns right up to the last minute. The trip went well, no problems. I'm so happy I chose DialAFlight over other travel agents. I'll be returning for future long haul travels.
Been using you for many years... always great service and always come up with best prices and options
The e-ticket numbers for the return flights were needed to check in and we didn’t have them - for the outbound flights we were sent an email that included a link that helped. Perhaps a similar thing could be done for the return flights?
Super helpful, fast and efficient.