Many thanks again to Simon for sorting out, within an hour, the problem of our cancelled flight from London to Montreal. BA website was useless and they refused to answer the phone to help!
Ivor was excellent to deal with and, mainly because of his service, I would use DialAFlight again
You people really are the best. Neighbour Lizzy used you recently and she was so pleased I recommended you.
Always feel assured when travel has been arranged by DialAFlight as I know they are there if anything goes wrong. Luke is a gem!
Very pleased with the selection of flights, but Dollar hire car gave us an EV; workable but a bit of a pain to keep charged in the wide open spaces of Canada!
I had a very easy and comfortable journey. Everything was as expected and the assistance at the airport was excellent...well done. DialAFlight never disappoint.
The suggestion by Doug that ‘assistance’ could be arranged was necessary because of AA delays. Thank you.
Gary was very helpful with our Canada trip which included 4 destinations and 3 train journeys. He assisted us from the onset, providing useful information and suggestions on hotels for each stop and also was very helpful with the various flight options available. He was always on hand for any queries we had from the time of booking and up to our departure date. His knowledge and suggestions ensured our trip was thoroughly enjoyable.
I love DialAFlight and recommend it to all my friends and relatives. It’s so easy just to pick up the phone and within seconds there is a friendly person who listens to the sort of things you want from your holiday and then organises the whole thing perfectly for you.
The location for our hotel in Montreal was absolutely fantastic for access to the Grand Prix
A huge thanks to Amy in particular, also Ethan. Ever helpful and patient with our questions and always concerned that we were happy. Made the Canadian fishing trip. We would use DialAFlight and the assistance of them both again.
Brilliant service as always.
I have booked several trips with DialAFlight and always had Ivor as my booking agent. Frankly, I wouldn’t use any other agency and Ivor is simply amazing. He has saved me a fortune in the past and always helps my wife and I to create bespoke travel experiences.
From the initial phone call to the last flight home it was a fantastic service. Jed located a flight at a much better price than I could find with multiple options
Very professional and user friendly
Absolutely super service from Zoe Lane and colleagues. We will definitely use you again and recommend you to all our friends. You took all the hassle out of booking tickets
Friendly, helpful care and advice as usual.
Everything went like clockwork! Grateful for help and advice.
Very happy with trip and contact prior to it from Lucy. Will use again
Great company to make your travel plans with, take the time to make sure you have the correct documents. Thank you Raj.
Thank you to Scott Mayes for his help in booking my flights to and from Montreal.
We had problems with our flights out and internally in Canada, which was disappointing. With the benefit of hindsight the arrangements for approx one hour to transfer between arriving at Heathrow from Manchester and leaving for Montreal was always going to be very tight and BA did not cover themselves in glory. However you/we would be well advised not to rely on such a short turn around in future.
All the hassle of buying my own tickets was taken care of. I was offered several possible choices of flights and was able to select a much cheaper one this time. I also appreciate your phone call before I went to make sure everything was OK and I had no problems.
Everything went smoothly and Nigel was very good at communicating. I will definitely use DialAFlight again
Maybe suggest airport check-in is available on all flights and it only takes a fraction of the time required to do it on your phone.
Very good communication with Sebastian our contact at DialAFlight
Just wish BA could be half as efficient as you. Third time running poor service on return flights.
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