Your calls always answered within 5 rings.
Air Canada business class exceeded our expectations especially on way back. Concierge service from Toronto and signature lounge access much enjoyed
Many thanks for all your help and expertise Ivor
Emma was helpful and available as needed from the start of my vacation until the end. Her support was much appreciated and reassuring.
The service was as always excellent and a useful, detailed itinerary was provided
Everything went to plan - no problems
Mild downside that we had an 8 hour wait in Toronto, but Tammy found us good flights and at fair price. Booking again in 2024!
Great trip thank you
Unfortunately one of our internal flights from Winnipeg to Toronto was delayed 6.5 hours, Nevertheless we had an amazing time in Canada . Thanks for organising the flights
Very impressed with the great deal James got for us. We would definitely use you again
Cameron was helpful and attentive. It was my 18-year-old granddaughter's first solo long haul flight with a connection to negotiate. Everything went smoothly and according to plan. Excellent job
This was the worst trip we have experienced. Air Canada were dreadful. You recommended them so perhaps someone will ring and learn the whole awful experience! Never again will we travel Air Canada.
Very good service thanks with timely reminders and clear details.Would book with you again
The connection times on the outward trip were extremely tight. We made it by the skin of our teeth.
Excellent service!
Absolutely great service from the time we booked the original holiday in 2020 up until actually getting on the plane!
Would have appreciated a reminder about filling out the ETC form for entry to Canada a week before flying
Would use you again. Staff very helpful.
Natasha Hawkins was fantastic. In fact all of your staff are pleasant and helpful. It’s so nice to be answered quickly by a real person on a real telephone system. I have already used DialAFlight again for a business trip and would be happy to recommend you to anyone.
Amelia was fantastic - she even got in touch when she saw our flight from London was delayed for four hours making us miss our connection.
The customer care services are very professional and friendly. The entire service received from the DialAFlight organisation is in my view 5 Stars
Very helpful in booking an extra hotel in Winnipeg which made a lovely end to our holiday.
2nd time booked with you for my trip to Canada, always excellent service.
Flight delayed and then cancelled on the way home, but not your fault - great service.
Staff are friendly and helpful . Dealt with Sarah and she was so helpful and went over and above to get me the holiday I wanted
Everything worked out perfectly - 5 flights in 12 days and no problems at all.
Excellent customer service, easy access to agent. Confident and well informed staff . Will definitely use the service again
Theo was great from start to finish. This was the best service I have ever received and will gladly shout it from the rooftops. Two passengers who were elderly and not in the best health. He organised airport assistance and the price was the best in the market!
Ted was great as always
Particularly impressed with the call from Anthony a day before the flight checking everything was in hand.
First class service
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