Thanks again Keely for an amazing well planned trip
Very good service and even knew we had a problem with a missed connection, without us contacting them, and offered assistance. The service is excellent and having the peace of mind that you have a real person available to assist is very reassuring.
As always Gavin was amazing. Helpful, attentive and customer focused
Thank you Gavin. Professional and honest advice and service every time.
Been with DialAFlight for a few years and always receive the best service. They are very helpful and responsible.
Our cancelled flight was well handled. We await response from AA for the downgrade refund
Don't advise transit through Miami. Hellish queues and delays
Thanks to Ashley Homewood for booking our flights. Much easier than dealing with Avianca direct.
We had a brilliant time in Columbia and would thoroughly recommend the country. The only hiccups were the many changes of flight times and the lack of arrangements for late checkouts when we had evening flights which we had to arrange for ourselves. Fortunately our guides were lovely and worked with us to help out.
Thank you very much indeed for dealing so efficiently with my travel request at such short notice. Forever grateful.
Unfortunately British Airways once again were woeful at Heathrow
Excellent customer service given by Elizabeth Lidbury
Although American Airlines cancelled my return flight 8 hours before departure this was not your fault
Always amazing customer service, knowledge and sense of humour!
Thanks a lot Darryl for your help. Very professional
As always Gavin Dattani was excellent. He is a real credit to DialAFlight and a very professional and knowledgeable member of the team. My mum always books her flights with Gavin and he is patient, understanding, clear, detailed and thorough. He looks after her and takes time to find the best deal for her. I would not hesitate to recommend Gavin, he is a true travel professional
The presence, and prompt responsiveness of my travel manager was reassuring. Even where the meaning or implications of a communication were unclear, he was patient in explaining. Always professional and personable. Thank you for helping make my adventure one of the most memorable experiences of my life.
Connie was top notch once again! First choice.
Keep going team - you do a perfect job
I did not know that there was a direct flight option with Avianca
Efficient service. Expectations met our requirements. Thank you again to Andrew Akoo
Marshall was a dream to deal with
Excellent service throughout the whole trip from Darryll.
Unfortunately our return flight from Miami was delayed and the original flight from Heathrow to Edinburgh was cancelled (we'd have missed it anyway!) so our return was more arduous than we'd hoped but certainly none of that was down to you. We had a fabulous time, many thanks.
Everything ran like clockwork and the layovers were just right. Many thanks and will definitely book any future long haul flights through yourselves
Thank you for your help all the way. Excellent service and customer care
Would have liked some info on entry to Colombia
Worked like a dream. Thank you.
Doug Scrivener was very helpful and efficient. I have already recommended him to colleagues and our firm as we do a lot of business travel. I will be obtaining future quotes.
We appreciated the out of hours number and service provided. Often this is an ‘after thought’ but when needed, this was very effective - thank you
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