What 184 of our customers thought of Havana...

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The services provided were truly remarkable, particularly the efforts of Seymour Fernandez, who went above and beyond to ensure that our holiday experience was enjoyable and memorable. I highly recommend their services to anyone seeking an exceptional holiday experience.

Really helpful, thanks John and team!

A hassle free way to organise what was a fairly complicated trip.

Great service as usual from Joe and Jamie - will continue to use them for our holidays.

Always very prompt and professional service from Marshall Finnimore and his team at DialAFlight

I recently had the pleasure of receiving excellent customer service from Andrew. His service was exceptional from start to finish. He listened attentively to my travel preferences and budget, providing expert recommendations tailored to my needs. The attention to detail, knowledge and professionalism made me feel confident and excited about my trip. I highly recommend Andrew and DialAFlight for anyone seeking personalised and top-notch travel assistance.

Always our go-to. Thank you so much for your help, advice and support.

Avoid Mexico City Terminal 2. It is an absolute shambles. Three hours to change flights!

Once I book with DialAFlight I can relax. Thank you Callum

Excellent service as usual from Marshall and his team

Always such excellent help and advice - thank you

Fabulous service

I always find Michelle Dooler really helpful and the after sales care is excellent.

First class service, unlike Air Canada!

When I changed my mind and decided to bring my bike home you could not have been more helpful. You negotiated through my brother because contact in Cuba is poor! Not your fault the bike has disappeared!

Excellent service - well done

Mason was helpful throughout and dealt with problems really well - flight changes and securing a replacement hotel at short notice.

I’m waiting for my suitcase but clearly not your fault

Always amazing service. Outstanding

Both Eve and Chris were very helpful and made the arrangements and changes easy for us.

Brilliant customer service from Des and his colleagues.

Great trip

Fully satisfied, thanks

Monica was very helpful, kind and polite. I can recommend her by her name to all my family and friends.

10 out of 10 Many thanks to James ... will always use

Dexter wears a cape

Will ring for advice re flight cancellation.Thank you so much for a fantastic holiday.

It is good to talk to someone and not have to do it online

Excellent service as usual

Thanks Dexter - had an amazing time and the flights worked out perfectly

Kathy McLeman's top 10 paladares

A welcome change from the mainstay of state-run restaurants, paladares are eateries run by self-employed Cubans - often from their homes or in cosy buildings on cobbled streets. These 'private home restaurants' were legalised by Castro's Communist government in the mid-1990s to make money from tourists in a time of economic crisis, but they flourished far more than he'd guessed. The solution was to tax them to the hilt, ban the serving of beef and premium seafood, and pretend they didn't exist.

1 La Guarida

The most famous paladar in Cuba

You'll have to climb three flights of steep stairs in semi-darkness to reach the most famous paladar in Cuba, but it's worth it when you reach the open kitchen and converted apartment. A celeb haunt thanks to its starring role in Cuban blockbuster film Fresa y Chocolate, La Guarida serves decadent cuisine in candlelit surroundings. Feast on Cuban favourites ceviche and gazpacho, followed by fresh red snapper in a zingy sauce, all accompanied by fine wines. Be sure to take a taxi and book ahead.

Concordia No.418 /Gervasio y Escobar, Havana +53 7866 9047

http://www.laguarida.com/en

2 La Fontana

Serving contemporary Cuban cuisine since 1995

Set within a walled garden decorated with fountains, Paladar La Fontana has been serving contemporary Cuban cuisine since 1995. The extensive new menu includes Chef's specials prepared daily with fresh produce from organic vegetable markets or the restaurant's own patch, as well as old favourites. Sample hot and cold starters, pasta and rice and an array of grills, from lobster to churrasco. There's also a serene bar and lounge to chill out in, with celebrity guests including Jay-Z and Beyonce.

3ra. A Ave. & 46, Miramar, Havana +537 202 8337

http://www.lafontanahavana.info

3 Le Chansonnier

French Flavours

A taste of French chic in the Havana neighbourhood of Vedado, Le Chansonnier isn't the easiest place to find, tucked away in a faded mansion, but this hidden gem is well worth seeking out. Here you can enjoy classic French cuisine and wines, and fusion fare, including signature dishes such as duck terrine, rabbit with mustard and seafood gazpacho. Be sure to admire the original artwork, created by Damián Alquiles, which adorns the bathrooms.

Calle J No 257, between Calles 13 & 15, Vedado, Havana, Cuba +53 7 832 1576

4 Dona Carmela

A hidden gem with an atmospheric outdoor area

Only a few minutes by taxi from the centre of Havana, Dona Carmela is one of the smallest paladares. Set within a picturesque walled garden near the fort, it is a hidden gem with an atmospheric outdoor area. Specialising in fresh seafood, all mains are complemented by authentic side dishes like black beans and rice. Check opening times and book ahead, and set aside an evening to linger over your dinner here.

Comunidad No 1, Casa 10, Morro-Cabana, Habana del Este +07 863 6048

5 La Casa

Authentic Cuban food from the Robaina family

Run by three generations of the Robaina family in a California-style house serving authentic Cuban food, La Casa also serves an array of international dishes, such as Spanish tapas, pasta and Greek moussaka. The weekly Japanese night on a Thursday is a great experience, while wonderful wines and cocktails are also on offer. Ask for the table where Matt Dillon and Diego Maradona have eaten

Calle 30 No 865 e/26 and 41, Nuevo Vedado, Havana +537 881 7000

http://www.restaurantelacasacuba.com

6 Esperanza

Intimate Art-Deco-style atmosphere

Sit back in the living room of this family home and sip a Mojito while lounging in comfy chairs, before heading to the Art-Deco-style dining room. In the heart of Miramar, Esperanza serves a range of international dishes, local cuisine and a house speciality of tender pork stew. The intimate atmosphere caters for up to 20 guests and offers great service. As always, reserve in advance!

Calle 16 #105, Entre 1ra and 3ra, Miramar (Between First and Third), Havana +53 202 4361

7 San Cristobal

Art-nouveau 20th-century mansion

Cuban Creole cuisine is the order of the day at this new-breed paladar named after its inspired owner, Carlos Cristóbal Márquez Valdés. Seat yourself on the sunny patio or in the cosily cluttered art-nouveau 20th-century mansion and sample flavoursome traditional malanga, yucca, cerdo asado (roast pork), lobster, fresh fish and shrimp. Find an accompaniment from the wine list and finish off with a taste of the dessert menu.

Calle San Rafael No 469, between Lealtad and Campanario, central Havana +537 860 1705

8 Cafe Laurent

A 1950s style restaurant

Unlike many of Havana's paladares, Café Laurent is a stylish restaurant rather than a home-style family-run affair, but it's no surprise that it still takes some effort to find. Take a small antique lift up to the penthouse with its 1950s feel, and be tempted by the Spanish Basque-based menu - red snapper with clams and shrimp, meatballs and salads, and tasty Sunday specials.

Calle M No 257, between Calles 19 and 21, Vedado +537 831 2090

http://www.cafelaurentcuba.com

9 Atelier

A modern paladar with a retro feel

Run by the passionate Niuris Higueras and experienced chef Enrique, Atelier is a modern paladar with a retro feel and a daily-changing menu. The eclectic array of dishes includes falafels, duck confit, sirloin steak with shrimp and celery mousse, and rabbit in wine, to name but a few. Desserts are authentically Cuban and, on sunny days, the cosy cushion-filled balconies are great places to dine.

Calle 5, between Paseo y Calle 2, Vedado, Havana +537 836 2025

http://www.atelier-cuba.com

10 Dona Eutimia

Traditional home-cooked Cuban recipes

Ironically located opposite the state restaurant on Cathedral Square, this charming paladar owes its appeal to its elderly owner and the traditional Cuban menu of her mother's home-cooked food. Take your time to dip into totally authentic dishes that are never reinvented, from shredded steak in tomato sauce to octopus and pork, rice and beans. There's often a queue but it's worth the wait!

Callejón del Chorro No 60c, Plaza de la Catedral, Old Havana +537 861 1332

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Save on First & Business Class Fares

Let us extend the personalised service of your booking into your holiday with great prices on business class flights ready to add a touch of class to your trip.

Take the stress out of travelling with a host of wonderful perks on offer from priority check-in and premium lounge access to chauffeur service and fine in-flight dining, plus the supreme comfort of a fully-reclining seat.

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Airport lounges

Relax in comfort before you fly

Beat the airport chaos. Swap the crowds for a luxury lounge

Airport Lounges from £25

Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.

All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.

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Meet and greet

We'll arrange to meet you on arrival

Avoid the stress with our Meet & Greet service

Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.

With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.

They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!

So no queues, no delays and less stress.