Friendly and efficient service, would definitely recommend
DialAFlight were as good as usual and everything went smoothly. Enterprise car rental at LAX was very good compared to Avis
I regretted not buying a better seat on the long cross-country flight from Philly to San Diego. Very crowded cattle-class for over five hours. Just feeding this back for future reference, and thanks as ever for all your help.
Although I had a good experience with you my experience of American Airlines was diabolical. Check out flight no AA134 from LAX dep 5.25 (didn't depart until after midnight.
Samuel Jalloh was very professional, extremely patient and helpful throughout the process of booking and follow up. Very much appreciated.
Fantastic trip - we were away for 52 days and had no problems with any flights or accommodation
Great company. Julie Harris is fantastic - she has always done what she says she will do and calls to make sure everything is in order
Super helpful, friendly, personal service. It felt like nothing was too much, and nice touches like my husband’s gluten free meals meant we had a much more enjoyable journey.
Always excellent, special thanks to Ed who I have known now for 17 years and also Dennis and Iver - keep going lads - you do an awesome job always
Another superb trip, expertly organised by Shelley and Matt - would not look anywhere else for holiday help
First time using DialAFlight and will definitely be using again for work and leisure! Excellent customer service and easy to use app and support.
Cody always goes above and beyond, fantastic customer service
We have been using DialAFlight since 2008 and would never use anybody else. We have recommended you to loads of friends and family. We have always dealt with Daryll who has always been professional, reliable and never had any issues
Thank you Harvey for all your help we had a great time away
Michelle was brilliant in planning our trip and asking us questions that we hadn't even thought about. She had a good knowledge of what we were looking to do and everything went exactly as planned!
Always helpful and reliably responsive - having a phone call answered very promptly with immediate connection to an actual person without going through some annoying menu is why I will continue to use DialAFlight
Fast and friendly service from Courtney. All the arrangements went without a problem. We thoroughly enjoyed the holiday.
Emma Pearce brilliant, so helpful and professional
Assistance made sure that we made our flight from Amsterdam to San Francisco as there was a very quick turnaround. However, it was too quick for the luggage which didn’t arrive until the next day.
Avis Car Hire changd their base 4 days before our return flight so delay in finding them BUT we got sorted
A really good service with a dedicated point of contact who was very helpful.
Nothing is ever a problem. If one person is not available to resolve a problem there’s always someone else willing to help
Return plane cancelled had to wait 3 hours for new plane
I was very impressed to receive a call at San Francisco airport to check on our welfare after we changed our return flights. The care and prompt action taken was very reassuring.
Travis in London was absolutely brilliant and great with all information and contacts
Everything perfect. Thank you
Great service from Niall, even when we were on our holiday he provided assistance to find a hotel.
Edward made our special holiday to USA a breeze.
He booked our flights and hotel saving us many hours of looking for the best deals. He kept us updated with emails and any questions I had were answered promptly when I called. We travelled with my 85-yr-old sister and assistance was second to none with the exception of Heathrow which was chaotic to say the least!
It was comforting to know that whilst we were travelling DialAFlight was just a phone call away 24/7 should there be any issues. We highly recommend them and will definitely use them for future holidays .
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