Your calls always answered within 5 rings.
Great to have a travel provider you can have phone access to in non office hours.
Everything DialAFlight booked for us was first class. Issue we had is with lost luggage in both directions. 4 days without luggage on holiday and still without luggage today after being home for two days now. Nothing DialAFlight can do about this,
Ralph amazing customer care
Every email, every phone call was professional, courteous and helpful. Troy was our agent and I appreciate all he did this time and before
BA need to take and learn from your customer service.
Elizabeth Lidbury was professional, friendly, efficient and I can't thank her enough for making our trip happen, despite the obstacles of the last two years. Everything went smoothly and we had an incredible holiday.
Dennis is a true professional. A real credit to the company.
Everything went well
You are quicker than any company I know to pick up the phone!
As always a great service provided by Leah & team.
The BA flight London/San Jose was utterly superb
Troy and his crew were nothing but excellent all the way through our booking. I felt confident the trip was going to be a success. Keep up the good work
We have used your services before and once again we were pleased. Although we did have problems it was not related to the booking with DialAFlight.
Thanks for all your help
All went smoothly. Will be using again soon.
Very helpful and comprehensive service
Always a good service from you guys - will be using you again for my next trip sometime this year!
Would rely on Sean every time!
Thanks again to Max and Rhudi for organising our flights and hotel accommodation - fantastic support and assistance as always.
As usual, Russell Harrison did a superb job for us. We had no delays with the flights and everything went to plan. Happy New Year.
Thanks for always being there. It's so much better to have someone at the end of a phone. Your assistance and advice is always appreciated.
Overall excellent but a couple of the hotels were restricted with regard to places to eat nearby, but this did not significantly affect our enjoyment. Thanks for everything!
Always use DialAFlight when booking my flights. Cheaper than booking direct with the airline and excellent customer service. Always recommend you to family and friends
Many thanks to Max who, again, arranged a trouble free trip.
Your service was VG but on the return Heathrow was a mess. Instructions were poor and Border Control ill equipped. T5 was not as bad as other terminals but for those transferring to other flights it was badly organised.
Brilliant from start to finish. Booking was easy, vouchers came in plenty of time, reminder emails came when needed. Great experience and will definitely use the service again.
I was very impressed with the service i recieved from DialAFlight.Their customer service was first class and answered every question i asked with great knowledge.
Annabelle was extremely helpful - thank you
Thank you to Oliver who was most helpful.
Really good service that I shall use whenever I need help with flights in future. Great staff who really seem to care and go out of their way to give the best service possible - something that is pretty rare in the current world.