Your calls always answered within 5 rings.
Thoroughly professional, helpful, friendly and knowledgeable. Would definitely book with them again.
The whole trip was excellent and well organised. The cruise was fantastic and both hotels good. The transport arranged did the job well too. Thank you to Oli and Edward.
Kirsty was particularly helpful in keeping us up to date and ensuring we had the correct details for our trip. Thanks so much.
Thank you Lucas Moore for as usual being so helpful. Much appreciated..
We had a fabulous holiday.
Gavin went the extra mile and helped me check in. This was hugely helpful and took away a lot of stress. Wonderful!
Problem with flight time and gate changes left connecting flights too short. JFK nearly missed flight, we made it by only two minutes. Heathrow was a generous 15 minutes!
The personal touch from Robert makes for confidence when looking to book flights
I am looking forward to booking my next holiday with my DialAFlight
Elizabeth is always helpful and a pleasure to deal with. Thanks again.
Kirsty was superb. She ensured we were all going on the same flight to the USA from the UK despite two of us flying from Manchester and meeting up with two relatives at Heathrow. I would definitely recommend DialAFlight. I know who I'll be contacting in the future
It was very disappointing not to have been sat as a family on any of our flights . It would have been helpful to have been guided on this in advance especially as all links went to Virgin relating to my flight until check in day when it went to Delta and no availability to change seats at this point .
Always give a great service
I was happy with the communication - I just wish I was booked with another airline and not United. I would not fly with them again
As always Finn Conlon was amazing. His help and attitude never diminishes. I’ll be calling him in the next couple of weeks to arrange next year’s trip.
Everything went according to plan and the number of postal and email notifications were excellent. Oli is a first class agent and was always available when required.
You are excellent. We shall use you again
Fabulous in every way, thank you
Couldn't fault you in any way and was delighted with your continued connection to check on my welfare re the journey.
Awesome customer service from Austin and his team yet again
Thank you for the amazing customer service. I will definitely recommending DiaLAFlight
My agent Tyler is fab.
Fergus was very helpful and easy to deal with
Many thanks Chloe for your professional help. We had a wonderful holiday and everything worked out as planned. We appreciated your answers to all our queries beforehand- especially regarding Covid tests and online information required.
Richard and his team were so helpful. Big thank you to everyone!
It was a great experience booking my travel with Samuel
The service from Ethan has been exceptional. He has persistently gone over and above what would normally be a good service. I would recommend him to all my friends and will certainly be returning to him for our next booking!
Will be back
Stephen worked as quickly as possible to change my and my daughter's flights and hotel bookings as the Corona virus situation on both sides of the Atlantic got worse. He was most helpful and understanding
Excellent service, food also enjoyable - will definitely recommend Delta airline
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