Fantastic customer support and communication

Yvonne Tiley Visited New York | Posted on 18 Nov

Great service. Will definitely use again

Jackie Chatterton Visited New York | Posted on 15 Nov | Stayed at EVEN Hotel New York - Midtown East

Everything went very smoothly. We felt that if there had been any problem we could have contacted DialAFlight and they would have assisted us. Would definitely use again

Lesley Cringle Visited New York | Posted on 14 Nov | Stayed at Kimpton Hotel Theta

The hotel was in a great place just one block from Grand Central

Susan Lee Visited New York | Posted on 14 Nov | Stayed at Westgate New York Grand Central

Another successful holiday with excellent arrangements and service from Gino and the team.

John Cummings Visited New York | Posted on 14 Nov

Worth updating customers that internal flights from JFK at some terminals require arriving full 3 hours before, because of volume of international passengers rammed in the security queue. Only just made it to the gate!

Mark Ingleby Visited New York | Posted on 13 Nov

Would like to say a massive thank you to Zoe who sorted out my trip for me, answered all my queries and was a pleasure to deal with

Bryan Kamall Visited New York | Posted on 10 Nov

Nothing to improve on

Paul Richardson Visited Newark | Posted on 10 Nov

As always spot on.

Peter Tyer Visited New York | Posted on 10 Nov | Stayed at Four Points by Sheraton Midtown Times Square

Thanks to Lloyd and Chloe as usual. Booking flights with them is always easy and they follow up a few days before the flight to check all is OK.

Clare Nicholson Visited New York | Posted on 07 Nov

Jarvis as ever delivered. Our go-to guy whenever we use DAF!

David Wright Visited New York | Posted on 05 Nov | Stayed at The New Yorker - A Wyndham Hotel

Sean Furnival is FANTASTIC

Jane Hind Visited Newark | Posted on 05 Nov

I would definitely use DialAFlight next time. They were so helpful and always available to guide me through any problems.

Alison Judd Visited Newark | Posted on 03 Nov

Dominic never fails to get us all a fantastic price on flights. I can’t recommend him enough.

Julie Spratley Visited New York | Posted on 03 Nov

Matthew always on hand and very professional

Susan Lewis Visited New York | Posted on 02 Nov | Stayed at Magic Village Views Trademark Collection by Wyndham

Always reliable and dependable.

Kath Davies Visited New York | Posted on 01 Nov

Great service

Lorraine Beadle Visited New York | Posted on 01 Nov

Don’t recommend the Sheraton for 3 people. The double beds were tiny however they did give us an accessible room with more bed space. Staff very disinterested but trip otherwise was great.

Louise Bradley Visited New York | Posted on 31 Oct | Stayed at Sheraton New York Times Square Hotel

Bradley, as always, helpful and prompt with replies. A reassuring presence.

Julia Gregson Visited Newark | Posted on 27 Oct

Ethan Fell - thank you! Superb from start to finish. A real professional and someone I will be recommending to anyone and everyone!

Simon Geddis Visited New York | Posted on 27 Oct

Brilliant trip. Thank you Toby

Amanda Heavyside Visited Newark | Posted on 23 Oct | Stayed at The Knickerbocker Hotel

Hyatt Grand Central Hotel New York check in was a nightmare because of lack of staff but then great. BA ‘Cattle Class’ was dreadful with average/minus food.

Scott Thornton Visited New York | Posted on 22 Oct | Stayed at Hyatt Grand Central New York

Billy Gardiner was excellent - he gave us a great deal, communicated with us throughout and offered excellent advice

Ahmed Ishaque Visited Newark | Posted on 21 Oct

Can’t say enough, brilliant service

Tony Barker Visited New York | Posted on 20 Oct

Excellent service as usual. Seymour is always very helpful and goes above and beyond

Susan Pritchett Visited New York | Posted on 19 Oct

Service expectations were high but your performance was truly exceptional including: - Extra legroom emergency row plane seats. - Quiet hotel room furthest from v noisy NYC street. - Very speedy recompense of cancelled flight refund. - Speedy and efficient answering of office phones

John Horton Visited New York | Posted on 16 Oct | Stayed at Hyatt Grand Central New York

Overall my experience with you was very good.

Eliana Tomkins Visited New York | Posted on 16 Oct

The only downside was the lack of facilities in the hotel. No tea/coffee making and no restaurant until lunchtime. I asked if I could have a chair in my room but couldn’t.

Pauline Entwistle Visited New York | Posted on 15 Oct | Stayed at OYO Times Square

Brilliant service as always.

Roger Easterby Visited New York | Posted on 11 Oct

Special circumstances arose which meant changing our plans and flights. To have to cope with the airlines in an attempt to sort it out would have been stressful and no doubt distressing. Two telephone calls to DialAFlight had everything settled in a friendly and most helpful way. Full marks.

Francis Jamieson Visited New York | Posted on 10 Oct | Stayed at Crowne Plaza HY36 Midtown Manhattan