Jeff Lee and his colleagues provided their usual level of customer care excellence. Thanks for all you do.
Love the App. Easy peasy for check-in and following itinerary quickly.
DialAFlight is a very reliable travel agency. The organisation always provides precisely what is requested. Representatives are knowledgeable, friendly and patient often making suggestions and giving sound advice. Someone is available to help via a telephone call 24/7 while we are away. Special call out to Fraser Gillespie for a brilliant job!
Great trip and everything went to plan as expected! Hotels met our expectations and appreciate DialAFlight for handling it all for us! Currency converter on app was helpful and the itinerary kept our travel plans on track. Only minor hiccup was that my partner was added as the main driver on the car but my bank card was used and they had to match so we had to change it on the day.
Helen and her team are the only agents I have dealt with for 7 years now as I live in London but am from America. She just got me home this past Sunday via an emergency flight that worked out so well. I can always count on Helen and Stevi.
I have had excellent service for the previous 10 years and never had a problem. I have consistently had the same travel manager which in this day and age is unusual. I can contact my representative confident that she will contact me promptly and resolve any issues I may have..
Once again Olivia provided excellent service. The hotel was convenient and the hire car was a smooth transaction.
Loved the app. Referred back to it on several occasions and like the currency conversion!
Thanks Kitty
Everything went to plan and on time, excellent service
I'd like to thank Curtis and the other members of your team. I've used you twice now for overseas trips and would highly recommend your services.
The Best Western Hotel, Music row is not in a good location. It is a long walk into the centre of Nashville…and includes crossing over the Freeway. The hotel does not have a restaurant and there is nothing close by.
Everything went smoothly. Would definitely use you again. BA let themselves down when they failed to bring our luggage from Heathrow. Had to wait 24 hours for next flight in to deliver it.
Had a wonderful trip, thanks for helping make it possible
To hold our deposit to use on this holiday, after we cancelled due to covid three years ago was an outstanding piece of exceptional customer service.
Communication was spot on. Will definitely be using DialAFlight again
Really helpful - the staff always answer any questions quickly. Great company to book with. I have used them for several years
Worst trip I have experienced in 30 years, but your team helped greatly.
Everything worked like clockwork … brilliant
Thanks for all the help, advice and support from Gemma and Spencer!
Unfortunately United delayed our flight last minute virtually en route to the airport and we were 24 hours late landing at our destination
Great recommendations for hotels in the US.
Also good flights and times too.
What can I say?! Reid was able to put together a practical itinerary for our trip to America with just the best car rental. hank you so much.
Always consistent and takes the stress out of booking flights
Fantastic. As per every trip we do!
Huge thanks to Michelle for helping all the way!
Everything went according to plan. Excellent communication with Patrick Howe and had a great holiday. Thanks DialAFlight
Everything went well from booking to coming back from my trip! Though I did not have to use the complimentary car hire. Flight cost is OK with it.
I have been telling everyone I meet to use you. Thank you Teddy for your wonderful support.
Thank you so much for all your excellent help and advice! We had an incredible time and will certainly recommend you to our friends and family.
Travis's customer service is second to none.
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