Great team work and excellent communications. All went exactly as planned and met all our expectations.

Brian Byers Visited Richmond | Posted on 08 Dec Flight to Richmond

You always keep your promises.

Diane Whitfield Visited Richmond | Posted on 30 Dec Flight to Richmond

Connie Lau is amazing. Over the past 6 years she has booked many flights and hotels for me and my family all over the world. She is a SUPERB travel agent.

Mary Caven Visited Richmond | Posted on 06 Jun Flight to Richmond

Very happy with your service and will use again. Clearing passport control at JFK takes approx 2 hours. Bags have to be reclaimed and then checked for internal flights plus another queue through security. This means it is easy to miss connecting flights. We had to queue jump and beg security to let us through to catch our connection.

David Thompson Visited Richmond | Posted on 27 Apr Flight to Richmond

When my return flight was cancelled you sorted out an excellent alternative within an hour! Amazing service!

Chris Young Visited Richmond | Posted on 09 Apr Flight to Richmond

You make your service really personal.

Diane Whitfield Visited Richmond | Posted on 30 Dec Flight to Richmond

Very helpful service. Not sure we’d fly with Delta again though. Cancelled flights for no real reason and very little staff to help when we got to the US.

Graeme Walker Visited Richmond | Posted on 13 Aug | Stayed at The New Yorker - A Wyndham Hotel Flight to Richmond

I have used DialAFlight for many years - the service is top notch and the holiday was 10/10 as always.

Faye Gray Visited Richmond | Posted on 27 May | Stayed at Hilton Richmond Downtown Flight to Richmond

Jordan has been a big help. Highly recommended

Dorothy Lynch Visited Richmond | Posted on 22 May Flight to Richmond

Always deal with Jake who is very efficient, informative and helpful. Would absolutely recommend DialAFlight.

Sharon Linford Visited Richmond | Posted on 02 Apr Flight to Richmond

Great service, very helpful throughout our booking, definitely use again

Ian Smith Visited Richmond | Posted on 09 Jan Flight to Richmond

Harrison and team were very helpful thanks

Fatimah Murray Visited Richmond | Posted on 29 Feb Flight to Richmond

Dealt with Jordan a few times and he has always gone above and beyond to be helpful

Dorothy Lynch Visited Richmond | Posted on 24 May | Stayed at Arlo SoHo Flight to Richmond

We have booked our flights with DialAFlight the last three years and have not been disappointed. Jake goes above and beyond to help me. We will definitely use your company again.

Sharon Linford Visited Richmond | Posted on 22 Sep Flight to Richmond

Otis and his team are always excellent. A pleasure to speak to

Kay Whitley Visited Richmond | Posted on 08 Jul Flight to Richmond

The food selection on AA could do with improvements and the actual food delivered was less than interesting, however the service on all my flights was excellent. Thank you for your good service too!

Pamela Taylor Visited Richmond | Posted on 05 Jun Flight to Richmond

Des was excellent to work with

Jacqueline Horlock Visited Richmond | Posted on 30 May | Stayed at Caesars Palace Flight to Richmond

I had bad treatment from the airport staff even though I had checked in but Troy and Ricardo were both very reassuring.

Miriam Carter Visited Richmond | Posted on 17 Apr Flight to Richmond

I had some doubts because of how things have changed from paper airline tickets. But I couldn't believe how it all went perfectly with no problems other than a 1hr 10min delay at LHR but we still made our connex. Will highly recommend. Just need to know if you have a link up with an agent in the USA so my cousin could contact?

Heather Hawkes Visited Richmond | Posted on 28 Nov Flight to Richmond

Apart from being efficient and providing a good service, your staff were very friendly and pleasant.

Catherine Wallis Visited Richmond | Posted on 12 Sep Flight to Richmond

Otis is a star and we know that we can always rely on him. Not his fault that flights from Richmond were delayed.

Kay Whitley Visited Richmond | Posted on 28 Jun Flight to Richmond

Excellent service as usual

Jacqueline Horlock Visited Richmond | Posted on 11 Dec Flight to Richmond

Everything was perfect. Thank you.

Christine Coates Visited Richmond | Posted on 23 Sep Flight to Richmond

Otis and his team are great .

Kay Whitley Visited Richmond | Posted on 24 Jun Flight to Richmond

Layover on way back was too short, as I thought it would be. The second flight was boarding when we got to the gate, first flight had arrived 10 minutes early as well. Otherwise no problems at all.

Terence Bream Visited Richmond | Posted on 06 Apr Flight to Richmond

Flying with you for 25 years. Really helpful interested staff is the key. Thanks

Kerry Hardstaff Visited Richmond | Posted on 02 Nov Flight to Richmond