Fantastic holiday only gripe is there was no transfer from hotel to airport arranged on way back
I would like to thank Gary Patel for arranging another fantastic trip.
Zoe was excellent. Available and ready to help at every step even when I needed to reschedule my flight dates.
Excellent as ever. Thank you Billy!
Another fabulous safari organised by Stacey. She truly is an expert. If you ever want a high end luxury safari to Africa, definitely give her a call. Thanks again!
Kept me informed about changes
A big thank you to Nicky Degun for making our holiday a great experience. Need more people like her in this world we live in.
Air France flight Paris to Nairobi was changed to Portuguese’ charter flight which was an old plane with poor facilities
I was surprised that we made a stop in the DRC en route from Nairobi to Ndola. I would want to avoid that on a future trip but it wasn’t a problem on this occasion. Loved the App for doing check in and being able to see all flights in one place. Many thanks for all of your help. Will definitely use DialAFlight again.
Stacey Rayner is a Rock Star !
Excellent customer service!
Very good customer service
Both Howard and Russell were excellent in support and no query was ever too much for them. A brilliant service.
So much more than I could have asked for. So pleased I worked with DialAFlight
You are doing a great job.
Just perfect service as always! Dave Probert always goes the extra mile. So happy with DialAFlight - a fabulous company that never lets you down!!
As always your customer service is 100%
The journey was brilliant but unfortunately there were desert rainstorms in Doha so we couldn't land for a long time, neither could any other flights. But Qatar were very good.
Nairobi airport is a shambles, especially for transit passengers - clearly not designed for +300 seater aircraft and a total of 4 replicated security screenings before boarding!
Stan was brilliant. We outlined our desired itinerary and he knew exactly the flights, hotels etc that we needed. More than happy with DialAFlight and will definitely use them again
Well done. Very professional
Very professional and helpful choosing the best flight as customer requests
Great support from Owen throughout.
Fantastic job done by you. Big thanks. Food on flight home was DREADFUL. Not your fault
Very good customer service,
We flew Rwandair via Kigale to Nairobi for the first time. Although initially uncertain, we were reassured by Marshall and the price was appealing. So pleased we chose this route because we found the whole experience perfectly fine - my vegan daughter liked the food (for once), airline staff were great and the stopover in Kigale was very smooth. The current airport is small and charming and so clean! The plane was delayed a bit both there and coming back, so it was good that we had allowed for this regarding our other connections, and our driver waiting to collect us in Nairobi was unable to track the flight. Overall though it was a pleasant and smooth journey. Thank you once again for choosing the best option for our particular needs.
Nicole was absolutely fabulous
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