Qatar Airlines operate a comfortable and efficient service with Business Class lounges at Doha and Melbourne. The only failure was at Birmingham with no lounge on departure and a shortage of ground staff at 0600 arrival which caused a delay in docking and progress through customs. Not the fault of DialAFlight who had excellent attention to detail.
Everything went smoothly and everything was exactly as promised. Thank you for a stress-free trip!
Excellent service from Thomas. Our trip to Singapore, Melbourne and Cairns went very smoothly and exactly as planned with no problems at all. Would definitely recommend DialAFlight
Billy Gardner a great help every time
We have been using DialAFlight for 12 years now, booking trips to Australia. Michelle Dooler and her team have been excellent throughout.
Tommy Ellis was a real help. Thanks Tommy I’ll be booking again shortly
Great service as always from Gino. Everything worked out perfectly and I have already recommended DialAFlight to friends who have booked a holiday.
Just a comment on our wait for London to Manchester flight. We were waiting 5 hours but we could have been on a much earlier one
Everything as promised. I was very pleased with all arrangements and will definitely use you again
DialAFlight perfect. Singapore Airlines not very good
Excellent service throughout. Emails always answered quickly, organisation without fault. Thank you, Brody
You always do your best for your customers. Nick helped us out with alternative flights three weeks before we were due to leave when Malaysia Airlines messed up our booking.
Whilst everything was brilliant the meals on Singapore were not very good
The service from Dale was fantastic and helped to make it a very smooth trip. Thank you.
Travelled Heathrow to Melbourne on Vietnam Airlines premium economy. Both LHR to Hanoi legs very good in B777 Dreamliner. Vietnam - Melbourne legs very poor seating in Airbus configured 2-4-2 and closer together than 777
Again many thanks Lucas and Harriet for everything. This trip proved to be a little more challenging due to the fact I travelled to Australia on my own for the first time. Harriet was wonderful in putting assistance in place to help me.
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Ben was professional and very helpful. Followed up with a call and email before the trip. Will be booking my next trip soon
Excellent as always - thank you Glen.
Always kept up to date with any changes that the airline made with flight times.
The link with Jetstar to Emirates is not good. Jetstar requires you to pay for food and entertainment. Both ways I was unable to check in online which means you get no choice of seat. Worse from Melbourne as Jetstar staff are less than efficient.
Ray was so helpful right from the start and nothing was a problem to him. I would definitely use DialAFlight again
Our Malaysia Airlines flights to Australia were comfortable and on time.
I’m so pleased that I used DialAFlight rather than book the flights and hotel myself. Their price was actually cheaper and the hotel suggested was way better. Customer service was excellent and I will definitely use again.
Always so helpful and friendly
Everyone, especially Ian, was amazing. Took all the worry away and nothing was too much trouble
Matt, our travel manager, has again done a great job in assisting us. I couldn’t recommend him and DialAFlight enough.
From getting a quote to landing back off our holiday everything went perfect. I cannot thank Stuart and his team enough for everything. They were on the end of the phone every day of the week and did not have to wait in queues for hours to speak to someone Even changing a ticket was not a problem. Would definitely recommend them
Nothing is ever too much trouble for you lot.
I would be reluctant to recommend Jetstar. Although cheaper, it fell short in terms of comfort and service.
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