Your calls always answered within 5 rings.
This is the fourth time I have used DialAflight for a trip and would not hesitate to do so again. You offer fantastic service and great value for money. I can confidently travel knowing that if I have any problems, there is always someone available to help 24 hours a day. A huge thank you to Amelia and her team.
Keep up the good work!
Fantastic as always
Everything worked well, the trip landed by your team fitted together perfectly. Always pleased with DialAFlight advice and will continue to use you for future trips.
Overall my trip was fine. However, I was quite disappointed with the hire car. My agent booked me with Go Rentals. The car was awful, 85,000 miles on the clock, no apple CarPlay and wipers that did not work properly. The car location was offsite from the airport requiring a shuttle for both collection and drop off. Very inconvenient after a 28 hour flight.
You go above and beyond, I’m very happy with the service you provide
The speed your reps get back to answer any query is outstanding. More importantly, they came back with answers and/or solutions to anything we asked. Can't praise them enough.
Would like to thank Russell for making our trip stress free. Surprised how easy everything went with stopovers in Singapore and Japan on our way to New Zealand. Russell recommended a lovely hotel in Singapore which was perfect for all of us and the apartment in Auckland was in a great location.
I cannot recommend Natasha highly enough
My flights were changed whilst en route and I didn’t realise until I had reached my destination but George was already trying to contact me to check all was OK. Trip went very well and any hiccups were not from DialAFlight's end
Great price, excellent service from your staff.
Thank you for organising my flights to NZ. I was kept well informed via my DialAFlight app and reassured by the 24 hour phone line option. Angus was always helpful when we spoke on the phone so I was able to look forward to my trip with confidence.
Everything went according to plan. Can't ask for more than that.
Cannot thank Greg enough for the patience he showed - my wife and I are both in our 70s and sometimes take more time to take things in than younger people.
Everything worked perfectly including arrangements to stay an extra week..
Had a mixture of flights and connections for onward travel and everything went like clockwork there and back. So glad you were able to book me on an airbus for all the long hauls - so roomy and solid for someone who hates flying
Great service. Even with a perceived problem while in Singapore I was sent a reassuring email from Andrew. Best travel agents I have ever used. Would not hesitate to use them again.
Cathay Pacific are a lovely airline and ensured my travel was completed professionally. Highly recommended thank you.
Always helpful and efficient. Takes the worry out of the process.
All good, thanks Gerry.
Excellent customer service by Gary
Have used DialAFlight for years and always find their staff very helpful. Have recommended to other family members who use them.
A wonderful service from everyone - thank you very much
Everything went perfectly. My thanks to Gary
Not sure I would use Singapore Airlines again. The hotel was amazing, as well as Singapore itself.
DialAFlight have helped me out several times now changing flights, booking flights, booking assistance one time. Never failed! Have used other agencies but all have had little glitches.
Excellent - very helpful staff. I have used DialAFlight for more than 10 years and will be contacting them about booking another flight very soon.
Very good service. Thank you
Brilliant service, everything went to plan. Good communication. I would definitely use the service again
Excellent service. Will use you again.
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