And another brilliant holiday, organised by Raphael! Thank you so much
Always very pleased with the trips Niall Andrews and DialAFlight arrange and suggest
We had to pay for breakfast at Nagano although the itinerary and voucher had it included
Dennis rang me on a Sunday to answer an email I’d sent him. That’s incredible customer service!
Really happy with the help we had from Jake and the organisation of our trip, we will definitely be coming back
Ivor is a great communicator. Seamless to book flights and comforting to know there is someone to speak to if needed. We will certainly be using DialAFlight for our future adventures!
As per usual the holiday itinerary was perfect and I managed to do everything I wanted and more. Everything went smoothly as expected when booking with Karl. Thanks again!
All worked well. Cathay Pacific’s website did not work that well for boarding pass going out. On the return got both boarding passes into phone with minimum time and trouble.
Communication was excellent, responding to questions/queries promptly. I was confident I was being looked after from the time I made first enquiry to completion of trip. Troy's great customer service
Timely reminders and an outstanding professional approach was much appreciated
From making the first phone call, to the end of the trip, I could not fault anything. Your customer service is excellent, answering the phone quickly and friendly staff dealing with the call. I booked assistance for my husband at the airports, and again, excellent service everywhere. I would definitely book with you again, and recommend you to others.
First rate hand-holding in Japan for the first time visitor via a seamless service that delivers what you need when you need it facilitating a stress-free time in this wonderful country.
Everything ran as smoothly as possible. Hopefully, be back next year. Thank you very much
An excellent holiday arranged by Reggie
Saf was exceptional as always.
Thanks to Owen for sorting this booking.
Perfect hotel. Citadines Shinjuku is right on the Tokyo marathon route at about 3 miles. My family just waited outside to see me. The transfer from Narita on the Narita express is straight outside arrival terminal and public transport system in Japan are 1st class. We never considered a taxi in the whole holiday. Food was out of this world and you can feed a family of 5 for £35, eating out. The city is the cleanest in the world by far.
Thank you for the very helpful service
Great customer service and always friendly people on the phone to help. Thanks DialAFlight
All good with JAL. Excellent flights and food on both and excellent time between!
Faultless service as always!
We wouldn't travel as easily without all your help. Thank you
Jerry Bushnell was very thorough and very helpful and actually followed up giving me confidence regarding what luggage I could take. I will certainly use DialAFlight again.
Everything went as planned and we enjoyed out time in Tokyo very much. Booking the flights via agent is stress free and suits us better for long haul travelling.
Very helpful and efficient as always
Had a great holiday. Charlie was very helpful.
Sam and other colleagues were amazing! We are unseasoned travellers with lots of anxious questions and they steered us through our adventure promptly and reassuringly. We had a truly wonderful trip
On the way back there was a delay in a connecting flight, so I emailed DialAFlight, as advised by the airline. Despite this being Saturday/Sunday, I got prompt advice from the office. Thank you for being there!
Keep looking after your clients as well as you did me. Keely was highly responsive at all times.
My travel manager, Jane Garfield, put together a fabulous self-guided trip to Japan for me. As always, she kept in touch from booking to departure and made the whole process stress free.
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