Your calls always answered within 5 rings.
Superb as always - thank you so much Lloyd
It would have been good if it had flagged up on the Jaaneman Riad’s details that they serve dinner if pre-ordered. Especially for people arriving early evening. The Riad was excellent and the staff were extremely friendly and helpful. Would highly recommend it. Thank you Ewan and Lee
Thanks for your support Jed. Rwand Air were very trying
The staff onboard Titan were polite, helpful and went the extra mile. Also thank you to Mason and his wonderful team
Great as always
Pete is always brilliant
Doug, you're simply the best. All went to plan.
I've used your company several times and will continue to do so. Although not the cheapest you offer excellent service with superb communications especially, when through no fault of yours, things went a bit wrong with the airline.
Only downside of the trip was BA. Punctual smooth flights but on board was very poor; they offered us roast chicken for breakfast and quickly ran out of fruit. DialAFlight support was great.
Matthew is always brilliant. We have recommended him to so many. We feel absolutely supported on our travels and wonder why anyone makes their own bookings when they could benefit from the support given by DialAFlight
I have used your service many times and have even recommended you to other travellers during my trip
Great planning and attention to detail. Thanks again Billy
The car hire inclusion was seamless - definitely do it again and many thanks for your help and efficiency.
I will be back for further bookings
The holiday was perfect in every way and the service from you was superb. FYI flying economy class with British Airways was poor and I would never fly with BA again.
Ethan was great - very helpful.
We will definitely use the company again
Although we booked ourselves into Rosenhof Boutique Hotel Oudtshoorn South Africa and Lemoenfontein Game Lodge Beaufort West South Africa they were both very good and we would recommend these places.
We’ll do it again.
Perfect holiday arrangements. Everything went like clockwork. Jeff who we deal with was very helpful
Excellent as always.
Your personal service and problem solving was superb throughout, particularly when RwandAir kept changing their flight times at very short notice. Sorting out the mistake that RwandAir made in splitting our bookings from Lusaka to Kigali on the return flight was gold dust - I wouldn't have known what to do. Thank you very much.
Marshall was excellent, as always. I will definitely be booking with him again in the future.
Julie is top of the pops.
Warn customers about immigration time in Marrakech - 2.5 hours queuing. They may be able to book priority
Marrakech airport has horrendous passport control queues. It took 3 hrs to get through so our transfer taxi had left. It was over 2 hrs when leaving the country. Clients should be warned of the delays, as should taxis waiting for clients.
As usual great service Kirsty
Emirates flights are a bit long to get to South Africa via Dubai, but very clean, comfortable and reliably on time! TIP 1: I booked a "Low Fat Meal" and got served long before anyone else, which gave me more time to cover my eyes and sleep during the flight! TIP 2: I booked aisle seat on the inner seating so as to have just 1 person disturb my sleep during the flight. Luck had it that I have nobody seated next to me on any of the 4 flights!
It would have been helpful to get more information about the trek. We received some great info by Altezza - but only upon arrival.
Fantastic holiday only gripe is there was no transfer from hotel to airport arranged on way back
The long transition from war zone to fashionable holiday place has happened several times before, but never perhaps with such pace and style as that accomplished by Vietnam and Cambodia.
Until relatively recently Vietnam's Mekong Delta summoned up thoughts of the epic 1979 war movie Apocalypse Now, in which Martin Sheen's soldier journeys upriver on a patrol boat in search of a renegade officer played by Marlon Brando.
A BIT ABOUT THE MEKONG
The Mekong played a key role in the war. Former US Secretary of State John Kerry commanded a Swift patrol boat on the river 50 years ago - he was so appalled by what he saw during his period of combat that he became a fervent anti-war campaigner. He subsequently entered politics, becoming the Democratic nominee for President in 2004.
Last year, Kerry returned to the Delta and discovered that the free-fire zone he had served in was now the starting point for one of the world's great cruising experiences.
The 2,700-mile Mekong begins as snowfall on the Tibetan plateau among the Himalayas - and ends at the Mekong Delta in Vietnam where it flows into the sea. Like most rivers, through history it has been a source of life and hope. Its waters play a vital part in irrigation: in the Mekong Delta the rice fields thrive because of it. Politically, it acts as a border between countries - it passes through six.
ALONG THE RIVER
A Vietnam and Cambodia river trip needs at least a fortnight to do it justice - beginning for example in Ho Chi Minh City, formerly Saigon, and ending in Siem Reap near the extraordinary Angkor temple complex. A highlight of any trip here is to watch the sunrise over Angkor Wat.
As with most river cruises, a key attraction is the service on board. Much sought after is the cuisine of Luke Nguyen - an acclaimed chef, author and TV personality who serves his own brand of local cuisine paired with quality wines. In Ho Chi Minh City, passengers can enjoy an exclusive dinner at the stylish Xu restaurant, inspired by Luke, with a range of exquisite dishes that offer a contemporary take on traditional Vietnamese favourites.
There is also the possibility of having a Vietnamese cooking class on some boats, as well as a dance show by children from a local orphanage, a water blessing by a monk and a visit to a local farmer's home.
Guests can visit the Cu Chi tunnels, which were used by the Viet Cong. There is also a chance to enjoy the Rex Hotel, famous as the place where during the Vietnam War the American military command held its daily news conference, referred to by war correspondents as the Five O'Clock Follies thanks to the absurd optimism of the American officers. The Rex's rooftop bar was a well-known hangout for military officials and war correspondents.
There are more harrowing reminders of troubled times in Cambodia, where tours are available from Phnom Penh to the Killing Fields at the village of Choeung Ek, the site of a Buddhist memorial to the victims and a genocide museum commemorating the genocide.
A memorial park has been built around the mass graves of many thousands of victims, most of whom were executed after interrogation at the S-21 Prison in Phnom Penh. Tuol Svay Pray High was turned into a torture, interrogation and execution centre. Of the 14,000 people known to have entered, only seven survived.
But the most memorable feature for most visitors will be arriving at Siem Reap, from which tours depart to Angkor Wat.
SIEM REAP
Siem Reap used to be a stopping-off point. Thanks to the growth in tourism it has become a destination in its own right. It has attracted a burgeoning community of Cambodian and international artists: the Angkor Wat International Film Festival, for example, has become a major event.
The prime attraction, however, is the temple complex at Angkor Wat, where you will be taken to watch the sunrise. The temples are on top of a hill; on arrival you will enjoy a fabulous view over Tonle Sap lake, the Kulen Plateau and paddy fields.
Built more than 1,000 years ago, the temple is beautiful, particularly when the frangipani trees are
in bloom.
First published in the Daily Mail - September 2018
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