Your calls always answered within 5 rings.
Superb as always - thank you so much Lloyd
It would have been good if it had flagged up on the Jaaneman Riad’s details that they serve dinner if pre-ordered. Especially for people arriving early evening. The Riad was excellent and the staff were extremely friendly and helpful. Would highly recommend it. Thank you Ewan and Lee
Thanks for your support Jed. Rwand Air were very trying
The staff onboard Titan were polite, helpful and went the extra mile. Also thank you to Mason and his wonderful team
Great as always
Pete is always brilliant
Doug, you're simply the best. All went to plan.
I've used your company several times and will continue to do so. Although not the cheapest you offer excellent service with superb communications especially, when through no fault of yours, things went a bit wrong with the airline.
Only downside of the trip was BA. Punctual smooth flights but on board was very poor; they offered us roast chicken for breakfast and quickly ran out of fruit. DialAFlight support was great.
Matthew is always brilliant. We have recommended him to so many. We feel absolutely supported on our travels and wonder why anyone makes their own bookings when they could benefit from the support given by DialAFlight
I have used your service many times and have even recommended you to other travellers during my trip
Great planning and attention to detail. Thanks again Billy
The car hire inclusion was seamless - definitely do it again and many thanks for your help and efficiency.
I will be back for further bookings
The holiday was perfect in every way and the service from you was superb. FYI flying economy class with British Airways was poor and I would never fly with BA again.
Ethan was great - very helpful.
We will definitely use the company again
Although we booked ourselves into Rosenhof Boutique Hotel Oudtshoorn South Africa and Lemoenfontein Game Lodge Beaufort West South Africa they were both very good and we would recommend these places.
We’ll do it again.
Perfect holiday arrangements. Everything went like clockwork. Jeff who we deal with was very helpful
Excellent as always.
Your personal service and problem solving was superb throughout, particularly when RwandAir kept changing their flight times at very short notice. Sorting out the mistake that RwandAir made in splitting our bookings from Lusaka to Kigali on the return flight was gold dust - I wouldn't have known what to do. Thank you very much.
Marshall was excellent, as always. I will definitely be booking with him again in the future.
Julie is top of the pops.
Warn customers about immigration time in Marrakech - 2.5 hours queuing. They may be able to book priority
Marrakech airport has horrendous passport control queues. It took 3 hrs to get through so our transfer taxi had left. It was over 2 hrs when leaving the country. Clients should be warned of the delays, as should taxis waiting for clients.
As usual great service Kirsty
Emirates flights are a bit long to get to South Africa via Dubai, but very clean, comfortable and reliably on time! TIP 1: I booked a "Low Fat Meal" and got served long before anyone else, which gave me more time to cover my eyes and sleep during the flight! TIP 2: I booked aisle seat on the inner seating so as to have just 1 person disturb my sleep during the flight. Luck had it that I have nobody seated next to me on any of the 4 flights!
It would have been helpful to get more information about the trek. We received some great info by Altezza - but only upon arrival.
Fantastic holiday only gripe is there was no transfer from hotel to airport arranged on way back
The first time I saw the blazing lights and towers of Hong Kong island it seemed the most exotic place in the world. As a fiercely acquisitive 24-year-old, I hurled myself into bargain shopping like a child given a week of Christmases.
Today, the prospect of bargain shopping is long gone. Prices can be above even London's, and vanished too are the Union Flag and Governor's Rolls-Royce. Indeed, the former colony becomes undeniably ever more Chinese in character, coldly clasped in Beijing's embrace.
MY BEST TRIP YET
Yet in a week-long family visit, I had a better time as a Hong Kong tourist than in 20 previous trips. The weather was perfect. And I had forgotten that hiking is a local passion, with a surprising number of wild routes.
Climb or take a taxi to the Peak, then the tram down. Scale the steps to the Big Buddha on Lantau island. Take the ferry from Stanley to the traditional fishing village of Po Toi and eat at one of its seafood restaurants.
Stroll through the Bird and Flower Markets and, of course, take the Star Ferry back and forth between Hong Kong Island and Kowloon.
HIGHLY RECOMMENDED
If you should visit between December and April, go strawberry picking at the Rainbow organic farm at Fan Ling in the New Territories.
Enjoy Stanley street market, though I'll eat my socks if you see any object a self-respecting British citizen would want in their own living-room.
If you seek an unusual hotel experience, stay in the old Tai O police station on Lantau island.
For the MTR underground railway, buy an Octopus card on arrival, then for a hairy shopping experience, ride to the end of the line towards Shenzhen, the vast new metropolis just over the border in mainland China.
Shenzhen is a global capital of fakes – Gucci bags, Valentino shoes and a cornucopia of other stuff including customised art copying. Some of it is rubbish, but some is nevertheless wonderfully seductive.
EATING OUT
The peak of my culinary experience was dinner at Hutong, looking down from a 20th floor window on the night panorama of Hong Kong harbour amid the best Chinese food I have ever eaten. And don't expect such a meal to be a bargain either - although I suppose it could come into that category if you put a high value on such a memorable experience.
But we did drink hot rice wine, which I love, rather than French vintages at stratospheric prices.
It is possible to eat more cheaply, but if you have bought tickets across the world it seems silly to opt for bargain-basement dining.
MORE MUST SEES
I have a few more suggestions for quirky outings. Jason Wordie's guided historical walks are raved about by everyone who has signed up for one. And my daughter, who lives in Hong Kong, highly recommends the fabric and ribbon market in Sham Shui Po, and a stroll in the Botanical Gardens.
And, of course, no visit to Hong Kong would be the same without experiencing the Symphony of Lights- one of the world’s most spectacular light shows that has set the harbour ablaze every night since 2004.
Although there is so much to see, a first-timer to the city can do a great deal in a four-day visit, which can be a suitable duration for an introduction. And this is not particularly a child-friendly city.
Most Chinese today display no great sentimentality towards the British, the former colonial tenants, and why should they? Hong Kong's residents of all nationalities have had only one purpose for the past two centuries: to make money – and that continues today.
The old colony is utterly different from when I first saw it in 1970. But how could it not be, when empire is long gone? What's more, plenty has changed for the better and it is fascinating seeing this evolution take place.
First published in the Mail Online - May 2018
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