Perfect hotel. Citadines Shinjuku is right on the Tokyo marathon route at about 3 miles. My family just waited outside to see me. The transfer from Narita on the Narita express is straight outside arrival terminal and public transport system in Japan are 1st class. We never considered a taxi in the whole holiday. Food was out of this world and you can feed a family of 5 for £35, eating out. The city is the cleanest in the world by far.

Scott Lynch Visited Tokyo | Posted on 06 Mar | Stayed at Citadines Tokyo Shinjuku

Thank you for the very helpful service

Naomi Feld Visited Tokyo | Posted on 27 Feb

Great customer service and always friendly people on the phone to help. Thanks DialAFlight

Charlotte Tinson Visited Tokyo | Posted on 21 Feb

All good with JAL. Excellent flights and food on both and excellent time between!

Kathleen Buxton Visited Tokyo | Posted on 08 Feb

Faultless service as always!

Richard Simmons Visited Tokyo | Posted on 23 Jan

We wouldn't travel as easily without all your help. Thank you

Louise Baltesz Visited Sapporo | Posted on 19 Jan

Jerry Bushnell was very thorough and very helpful and actually followed up giving me confidence regarding what luggage I could take. I will certainly use DialAFlight again.

Andy Richards Visited Sapporo | Posted on 19 Jan

Everything went as planned and we enjoyed out time in Tokyo very much. Booking the flights via agent is stress free and suits us better for long haul travelling.

Yasuko Mitchell Visited Tokyo | Posted on 07 Jan

Very helpful and efficient as always

Anita Krishnani Visited Tokyo | Posted on 07 Jan

Had a great holiday. Charlie was very helpful.

Christopher Bowman Visited Tokyo | Posted on 15 Dec | Stayed at Daiwa Roynet Kyoto Shijo Karasuma

Sam and other colleagues were amazing! We are unseasoned travellers with lots of anxious questions and they steered us through our adventure promptly and reassuringly. We had a truly wonderful trip

Niki Cooper Visited Osaka | Posted on 29 Nov

On the way back there was a delay in a connecting flight, so I emailed DialAFlight, as advised by the airline. Despite this being Saturday/Sunday, I got prompt advice from the office. Thank you for being there!

Barbara Gabrys Visited Osaka | Posted on 24 Nov | Stayed at Hotel Keihan Kyoto Grande

Keep looking after your clients as well as you did me. Keely was highly responsive at all times.

Anne Raynsford Visited Fukuoka | Posted on 23 Nov

My travel manager, Jane Garfield, put together a fabulous self-guided trip to Japan for me. As always, she kept in touch from booking to departure and made the whole process stress free.

Sally Shaw Visited Tokyo | Posted on 21 Nov | Tailor-made tour

Great service as always DialAFlight. Especially helpful when our flight was cancelled and then again when we couldn’t check in. It’s good to have someone you can talk to when things don’t go to plan! All worked out really well in the end and we had a fantastic trip.

Gill Claireaux Visited Osaka | Posted on 21 Nov

Our trip was way beyond our expectations. Brilliantly organised (which was important as we were doing a self guided trip involving a lot of travel). The accommodation was impressive and in just the right locations. Our contact at DialAFlight was friendly, very efficient and clear. We will definitely use again and would not hesitate to recommend them.

Pauline Cole Visited Tokyo | Posted on 21 Nov | Tailor-made tour

Troy was excellent as always. He managed all my travel plans right up to a courtesy phone call the day before my trip to make sure everything was in order. If only every company was as good as DialAFlight!

Chris Gilbert Visited Tokyo | Posted on 20 Nov

Doha was easy. Qatar Airways fine. A good trip, thanks

Mike Wild Visited Tokyo | Posted on 19 Nov

Good to speak with someone to organise flights .. which is why we always use you!

Judith Hedley-Dent Visited Tokyo | Posted on 15 Nov

Throughout the planning of our trip DialAFlight staff were very helpful, changing hotel bookings a couple of weeks before departure and they kept in touch right until the day before our flight.

Beverley Johnson Visited Tokyo | Posted on 13 Nov | Stayed at Osaka Excel Hotel Tokyu

Fantastic trip. Perfect planning.

Martin Scripps Visited Tokyo | Posted on 12 Nov | Tailor-made tour

Thanks for doing a great job at short notice.

Sue Glover Visited Tokyo | Posted on 04 Nov | Stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei

As always, Callum Patel provided an excellent service

Jenny Newbury Visited Osaka | Posted on 01 Nov

I always recommend DialAFlight to friends and family

Linda Driver Visited Tokyo | Posted on 01 Nov | Stayed at The Royal Park Hotel Iconic Osaka Midosuji

It was lovely to have a phone call from you the day before flying just to check that everything was OK.

Nicola Hasdell Visited Tokyo | Posted on 29 Oct

Can’t thank Rupert enough for everything he did to make our trip effortless and memorable

Lynne Collins Visited Japan | Posted on 24 Oct | Stayed at Hyatt Regency Yokohama

Great support and communication from Eric at DialAFlight and from Wendy Wu whilst on the trip

Caroline Ohlson Visited Osaka | Posted on 21 Oct | Tailor-made tour

Our only problem was nothing to do with DialAFlight, but with BA baggage handling at Frankfurt. We made our connection but our luggage did not. Japan Airlines delivered them to our hotel 32 hours after we had landed in Tokyo. Had they not turned up when they did, we might not have been able to go on our cruise the next day, without any clothes!

Christopher Harding Visited Tokyo | Posted on 19 Oct | Stayed at Hyatt Regency Tokyo

Everything went as planned, very happy with the whole trip

John Elrick Visited Tokyo | Posted on 17 Oct | Stayed at Hotel JAL City Haneda Tokyo

We knew we wanted to go to Japan but lacked knowledge of where to start. Hannah took on my sketchy requirements and built a wonderful itinerary for our trip. 6 hotels and all travel arrangements spot on. Turned a dream into a reality. Thanks so much to Hannah and the team

Jacqueline Hedgecox Visited Tokyo | Posted on 16 Oct | Stayed at Sunroute Plaza Shinjuku