Your calls always answered within 5 rings.
Sam and other colleagues were amazing! We are unseasoned travellers with lots of anxious questions and they steered us through our adventure promptly and reassuringly. We had a truly wonderful trip
On the way back there was a delay in a connecting flight, so I emailed DialAFlight, as advised by the airline. Despite this being Saturday/Sunday, I got prompt advice from the office. Thank you for being there!
Great service as always DialAFlight. Especially helpful when our flight was cancelled and then again when we couldn’t check in. It’s good to have someone you can talk to when things don’t go to plan! All worked out really well in the end and we had a fantastic trip.
As always, Callum Patel provided an excellent service
Great support and communication from Eric at DialAFlight and from Wendy Wu whilst on the trip
Our go to agents for whenever we travel. Never been let down.
Keep up the old fashioned good work..
I was recommended DialAFlight by a friend and was sceptical but I will definitely be using you guys again
Always on hand and responsive. We would absolutely use DialAFlight again.
Knowing that someone is there to help and guide you is a huge relief. Even when Sadie wasn’t working one of the team was able to help and reassure me
A first class service every time.
Everything was planned and booked with ease making our trip to Japan a trip of a lifetime - thank you Peter
As usual we could not have been happier with all your help
Never used an agent to buy airline tickets before - despite having flown extensively for four decades. DialAFlight were excellent and will definitely use them again. Highly recommended.
Excellent service. Fast and efficient
The service from Bradley was outstanding - we will use again
Hotel accommodation was very good. Only issue we had was the failure of transfer from Osaka airport to Kyoto hotel by the transport company.
Thanks for the help when UK air traffic control went down, much appreciated
We are happy with the personal interactions and using the same person who knows us and what our needs are.
Always a great service
Very good advice from Martha, all flights and check-ins worked out really well. Would definitely use you again.
Vinnie’s itinerary was a winner! Thanks for making our trip enjoyable and hassle free.
Troy was a fantastic help to us arranging our flights to/from Japan to connect with our cruise. Everything worked out perfectly and the fact that Troy managed to get us a great price, with First Class on the way back, was the icing on the cake!
My 2nd trip using DialAFlight - excellent service from Dominic
Everything made easy and stress free. Excellent support given throughout.
Everyone at DialAFlight has been fantastic, especially Dennis Hollands who really did everything possible to make this holiday happen. I had a great time and it’s all thanks to you
Very helpful and professional
Our recent trip went without a hitch of any sort. Alistair was helpful at all times and the arrangements went perfectly and full met our expectations.
Samuel was brilliant. Also every time I rang your staff were polite and courteous. Excellent service. Thank you.
Very responsive when needed and great itinerary for the trip. Had a fabulous time. Many thanks.
Hiro raises his bare thigh and slams his foot on the ground, spreading ripples across his man mountain of a body.
He bows at his opponent and, in a vision of manboobs and giant wedgies, they engage in combat; wrestling, pushing, heaving and tugging until one emerges victorious.
Suddenly, it's my turn. I step into the ring and stare ahead towards the sumo wrestler a few feet away - all 26st of him. A moment later I'm pressed up against his folds of flesh, my face alarmingly close to his armpit as I push with all my might. My feet scramble at the salt-strewn floor while Hiro - a wrestler for 22 years - stands there chuckling.
I'm in the small city of Katsuragi, considered the birthplace of sumo. Located an hour from Osaka in the Kansai region, this is a corner of Japan that has just become more accessible thanks to British Airways direct flights from Heathrow.
Kansai is an area of misty mountains dotted with remote shrines, tropical beaches and tea plantations which will appeal to visitors keen to explore what lies beyond the capital Tokyo. After putting Hiro through his paces ('You have great potential,' he jokes), it's time to move on to Osaka.
Home to three million people, the city is a patchwork of 16th century castles and 21st century glass skyscrapers. From my room on the 36th floor of the Conrad Hotel, the view of Dotonbori district, the main restaurant and entertainment area, is dizzying.
This 164-room hotel gives off a Lost In Translation vibe – think Bill Murray and Scarlett Johansson – and is filled with 389 artworks including one by local boy turned renowned sculptor, Kohei Nawa.
While Osaka is certainly worthy of a few days' exploration, the experiences awaiting further afield prove to be the real temptation.
Travelling south, urban sprawl gives way to delightful rural scenes. Before long we're surrounded by the crumpled green peaks of the Kii Peninsula. These mountains are the gateway to Wakayama.
Occupying the southern tip of Kansai, this city holds the key to much of Japan's ancient spiritual heritage.
For more than 1,000 years, everyone from emperors to humble farmers has walked these peaks seeking peace and purification. The Kumano Kodo Pilgrimage ranks as one of the world's great pilgrim routes. A network of trails, it has several options, from gentle hour-long strolls to arduous multi-day treks.
Opting for the easier and shorter route, I slice through silent bamboo forests and inch along paths that hug plunging wooded ravines. I pause to enjoy panoramas splashed with cherry blossom. I am feeling more peaceful by the moment.
The climax is our arrival at the grand Shinto shrine of Kumano Hongu Taisha, the hallowed ground where all trails meet. The silence of the forest is broken by the rhythmic chiming of bells and the flapping of flags in the breeze.
I watch as worshippers cross the gravel courtyards, clap their hands twice (to announce their arrivals to the deities) and bow their heads in prayer. This is a special, unforgettable place. Just down the road, in the valley and dissected by a stream of healing thermal waters, is Yunomine, an onsen village centred around natural hot springs.
These healing waters were discovered 1,800 years ago and became an important part of the pilgrimage by offering hot water purification along the way.
Pilgrims enjoy a spiritual soaking by stripping off, as is custom, for a dip in the stone plunge pool housed in a rickety shed. Barely big enough for two, it makes for quite the intimate experience.
I choose instead a riverside dip in the thermal rockpool at the Kawayu Midoriya. A spa hotel somewhat stuck in the Seventies, it models itself on the traditional inn, the ryokan. Expect sliding paper screens and legless chairs.
No trip to this part of Japan would be complete without the glittering jewel in its Imperial crown, Kyoto.
Reached in 15 minutes from Osaka by Shinkansen bullet train, this enchanting city was the nation's capital until 1868. It retains much of its ancient character, particularly in the Gion district where geishas once scuttled between teahouses in their elaborate silk costumes.
From the comfortable Ritz-Carlton hotel, it's a pleasant 20-minute stroll along the Kamogawa River to Gion.
Delving into the backstreets, I discover deserted gardens and teahouses serving fragrant cherry blossom tea and sit with elderly locals painting watercolours of a pagoda.
Hunched over their palettes, they look long and hard and produce thoughtful brushstrokes. They seem lost in their individual reveries, drinking in the beauty. It sums up my experience perfectly.
First published in the Daily Mail - November 2019
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements