Your calls always answered within 5 rings.
Amazing service. Thanks so much Jamie. Will definitely use you again
Easy from start to finish.
Very well arranged, many thanks
Finley was fantastic. Chosen hotels spot on in excellent locations and all advice was brilliant. Thank you so much.
And another brilliant holiday, organised by Raphael! Thank you so much
Always very pleased with the trips Niall Andrews and DialAFlight arrange and suggest
We had to pay for breakfast at Nagano although the itinerary and voucher had it included
Dennis rang me on a Sunday to answer an email I’d sent him. That’s incredible customer service!
Really happy with the help we had from Jake and the organisation of our trip, we will definitely be coming back
Ivor is a great communicator. Seamless to book flights and comforting to know there is someone to speak to if needed. We will certainly be using DialAFlight for our future adventures!
As per usual the holiday itinerary was perfect and I managed to do everything I wanted and more. Everything went smoothly as expected when booking with Karl. Thanks again!
All worked well. Cathay Pacific’s website did not work that well for boarding pass going out. On the return got both boarding passes into phone with minimum time and trouble.
Communication was excellent, responding to questions/queries promptly. I was confident I was being looked after from the time I made first enquiry to completion of trip. Troy's great customer service
Timely reminders and an outstanding professional approach was much appreciated
From making the first phone call, to the end of the trip, I could not fault anything. Your customer service is excellent, answering the phone quickly and friendly staff dealing with the call. I booked assistance for my husband at the airports, and again, excellent service everywhere. I would definitely book with you again, and recommend you to others.
First rate hand-holding in Japan for the first time visitor via a seamless service that delivers what you need when you need it facilitating a stress-free time in this wonderful country.
Everything ran as smoothly as possible. Hopefully, be back next year. Thank you very much
An excellent holiday arranged by Reggie
Saf was exceptional as always.
Thanks to Owen for sorting this booking.
Perfect hotel. Citadines Shinjuku is right on the Tokyo marathon route at about 3 miles. My family just waited outside to see me. The transfer from Narita on the Narita express is straight outside arrival terminal and public transport system in Japan are 1st class. We never considered a taxi in the whole holiday. Food was out of this world and you can feed a family of 5 for £35, eating out. The city is the cleanest in the world by far.
Thank you for the very helpful service
Great customer service and always friendly people on the phone to help. Thanks DialAFlight
All good with JAL. Excellent flights and food on both and excellent time between!
Faultless service as always!
We wouldn't travel as easily without all your help. Thank you
Jerry Bushnell was very thorough and very helpful and actually followed up giving me confidence regarding what luggage I could take. I will certainly use DialAFlight again.
Everything went as planned and we enjoyed out time in Tokyo very much. Booking the flights via agent is stress free and suits us better for long haul travelling.
Very helpful and efficient as always
Had a great holiday. Charlie was very helpful.
The mega-corporations, sci-fi gadgets and super-cool kids exist alongside Samurai dramas, tea ceremonies and ancient temples. Here's our insider guide to help make sense of it all...
Japan is made up of more than 3,000 islands, the biggest being Honshu, Hokkaido, Kyushu and Shikoku. Cities have grown up across these four, sometimes overwhelming in size, often breathtaking in beauty. All embody something of the Japanese spirit.
Tokyo is the commercial powerhouse; immense, crowded and wealthy. Kyoto represents the ancient ways, dotted with golden temples. Sapporo stands out in the often snowy northern island of Hokkaido, and Kobe and Osaka team up to form a cosmopolitan inlet. Nagasaki and Hiroshima are famous for their own reasons, now proud testaments to resilience and peace.
For an island nation, it isn't really known for its beaches – we're not in the tropics here, although resorts such as Tokyo Bay are popular holiday spots, and the tiny island. of Okinawa and its southwest counterparts enjoy their share of sandy coastline.
There's astonishingly scenic countryside in areas such as Nara province, on the eastern side of Honshu, south of Tokyo; and Kyoto is the place most likely to fulfil tourists' visions of ancient Japan. Chubu in central Honshu and Hokkaido are thick with ski resorts, many complete with onsen – natural hot springs that attract crowds in their own right.
Tokyo might be a capital, but having been razed twice in the last hundred years or so, it has fewer 'must-do' monuments than most. However, Ueno Park, Ginza Tower, the Meiji Shrine and the Tsukiji Fish Market still impress.
Kyoto has survived intact, and the Golden Palace at Kinkakuji Temple represents the quality of sights on offer. There are hundreds of temples, as well as castles and insights into the samurai and geisha lifestyles. Mount Fuji is everyone's idea of what a mountain should be.
Himeji Castle, in the Kinki Region of Honshu, is the country's finest, and the burned out tower and Peace Museum at Hiroshima its most enduring image.
For nightlife, one activity dominates; karaoke. It's as popular as ever, so go armed with your favourite song.
Clubs and bars are as space age as it gets in the trendier districts of Tokyo, with other main cities following suit fast. If sake drinking doesn't appeal, you could always try something cultural, such as kabuki theatre, or take a ringside seat at sumo wrestling.
While most cities have extensive shopping malls, it's the various Tokyo districts that offer a truly Japanese retail experience.
Ginza has the designer clout, Akihabara and Shinjuku the electronics and Harajuku the outlandish clothes, music and miscellany. Try local flea markets for kimono bargains and antiquities.
For dining, sushi and sashimi are just the tip of the culinary iceberg. From the fried chicken sticks on sale on most streets to the ramen soup available at railway station noodle bars, Japanese food is no longer an intimidating pursuit.
Of course, teenagers wolf down western fast food, but head to an izakaya – a Japanese pub – and work your way through the tapas-like menu. Rice and sake should be taken as a given – the rest is up to how adventurous you're feeling (the life-threatening puffer fish is not for the faint-hearted).
Leisure time is very family-centred, with Tokyo Disney and many other theme parks - although the adventurous might venture to the Ninja Museum at Iga-ryu, with its collection of weapons and live shows.
Ueno Zoo in Tokyo, Toei Movieland in Kyoto, where you can actually watch dramas being filmed, and the Aquarium in Osaka are all hard to beat. Japan is one of the safest places in the world for kids, and it's hard to imagine a more welcoming atmosphere.
Many find the best way to travel about the country is the Shinkansen (bullet train) – its punctuality, speed and efficiency is remarkable. Book tickets in advance online for the best deals.
Taxis can be expensive but they are swish: drivers wear white gloves and the doors open electronically.
First published in the Travel Mail - June 2019
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements