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DialAFlight never disappoints, provides excellent service before, during and after care. Pricier than other travel agents, but you are guaranteed very good customer service and Steve Merralls is so helpful with his advice and knowledge. Would not use another travel agent.
The trip was organised perfectly. Everything went smoothly. Thank you again for another no worry trip.
Unfortunately I had a problem with my flights and transfer which was no fault of DialAFlight. I contacted Elliot to advise him and his response was immediate! His advice and service was brilliant - I was then able to enjoy my holiday
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I don't know if the airline suggested the itinerary, but on both outbound and inbound my first flight was late arriving and I missed the second flight. On the way out the second flight did not involve a long wait but on the inbound journey I had an 11 hour wait at Changi airport, granted that Changi must be the best place for a long transit. If I could have had an earlier KL-Singapore flight there I would not have missed the London flight.
Elliot was great and I would definitely use him again
Calvin was simply brilliant. He checked on us regularly and got us the best deals. He was always very helpful and was very honest. I will always book through DialAFlight
Thank you, all went well and we had a great trip.
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Trip was outstanding. Knowledge, support and service from DialAFlight was excellent.
Matthew was recommended to me. I would have no hesitation in recommending him to others
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As always wonderful support, advice from Cristiana who went above any beyond to help. Wouldn't book with anyone else. Thank you once again.
Conrad and his colleagues were very helpful in arranging the best flights for me and my husband, and in recommending a wonderful hotel in Langkawi. I'm always very pleased with the DialAFlight service.
Ed was absolutely outstanding - we asked for a stopover for a couple of days and left the destination in his hands. The hotel he picked was a proper paradise and the price of the package was unbelievable. We cannot recommend DialAFlight enough, and will definitely be using them again for all our trips.
It was a nuisance that Malaysia Airlines did not recognise my Qatar Airways booking number. Prevented me from prebooking seat or meals on the legs of my journey operated by Malaysia.
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Never heard of Langkawi before your suggestion - we would recommend it to anyone.
First class as always
The hotels were excellent, the flight arrangements were perfect. Everything went as per the itinerary. Patrick, our travel manager provided some great advice on hotel selection in Langkawi. He was very patient and helpful in arranging all the elements of our multi-flight, two country holiday. We will certainly use DialAFlight again.
Yet another wonderful holiday - thanks to Libby and the team for support throughout the build up. Will be back soon and I’ll continue to spread the word on DialAFlight.
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When Pavarotti first went to Pangkor Laut, he arrived with 26 suitcases – 20 for his clothes and six for his food. He then declared it the most beautiful place he’d ever seen. 'It's enchanting, it's a paradise,’ he gushed. ‘I almost cried to see what beautiful things God had done.’
But I don't know what the Italian opera star was doing with all those clothes.
If he were alive today, he’d need only one case for shorts and T-shirts - and definitely no nibbles. Pangkor Laut Resort, set on its own little island, now has six high-end restaurants, all open to the balmy sea air.
Smart casual is required at the adults-only Fisherman’s Cove. Male diners underdressed are discreetly handed a sarong.
This tropical haven of beaches, rainforest and five-star pampering three miles off the west coast of Malaysia has also been a favourite of Michael Schumacher, Eric Cantona, Tony Blair and British actress Ruth Wilson (from the TV thriller The Affair). Bond girl Michelle Yeoh (Wai Lin in Tomorrow Never Dies) is a regular. And Joan Collins took her fifth and current husband, Percy Gibson, there on honeymoon.
However, you don’t need to be a celebrity to experience Pangkor Laut Resort's many delights.
From the airport at Malaysia's capital of Kuala Lumpur, Pangor Laut Resort can arrange for a car to take you to Marina Island Pangkor - the jetty near Teluk Batik from where boats to the island depart.
Even the transfer is a great sightseeing experience, with palm plantations, which have mostly replaced traditional rubber ones, as well as countless villages and their residents.
The 300-acre island is a short boat ride away - the first glimpse of it is little wooden villas perched on stilts above the ocean. These are individual luxury air-conditioned villas, connected by wooden walkways to the main resort, nestled between the beaches and gentle hills of the island’s north coast.
Below and all around you in your stilt villa is azure ocean; above is sun and sky. Each villa has a deck with sun loungers. Just five minutes of lying back - waves lapping beneath and the calls of tropical birds carried across by sea breezes - will melt your stresses into the sea.
If you're lucky, from your deck you might see eagles, hornbills, sea otters, turtles and other wildlife.
On a wildlife tour with resident expert Aris, expect to see fruit bats, monkeys (long-tailed macaques, which are very cheeky), wild boar, two types of snake - both non-lethal to humans - and very rare pangolins. These look a bit like anteaters and have been hunted to near-extinction by the Chinese and Vietnamese, who deep-fry the skin and eat it as crackers. Pangkor Laut Resort is working to start a pangolin breeding programme - one of its many eco-projects.
During my trek I was lucky enough to see a tiny paradise tree snake, a huge two-metre dragon-like monitor lizard and hollow crickets (known as skeleton cicadas).
Guests can enjoy yoga and tai chi sessions, fishing, snorkelling trips, golf, private cruises, gourmet picnics, kayaking, gym, jogging trails and cooking classes.
Treatments at the spa include one for men, the Bukit Gantang Warrior Treatment. It's far more relaxing than it sounds, and promises vitality, structural alignment and flexibility.
I had the two-and-a-half hour Campur Campur signature treatment, which began at the Bath House, where my feet were washed and the soles tapped with a wooden hammer. Then I was dressed in a sarong and guided through cold and hot pools and a Japanese washing hut before having my first massage, which also involved water, and was very refreshing.
The main massage, which lasted 105 minutes and took place in a dry spa room, was out of this world - the best I've ever had.
My masseuse, Putri, said the technique was unique to Pangkor Laut and that she and her colleagues had undergone special training. I thought I was very relaxed before I went in, but afterwards I was on a never-experienced-before level of chilled-out-ness.
The resort is a glorious feast for the senses – and a chance to be utterly pampered. No wonder Pavarotti sang its praises.
First published in the Mail Online - September 2016
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