Your calls always answered within 5 rings.
Always there for you. Which is reassuring if you have any problems
Will definitely continue to fly with you in the future and will highly recommend to friends and family.
Taylor's organisation was just perfect
I had a lovely holiday in both Singapore and Koh Samui. As always, dealing with Brody is an absolute pleasure. He is very professional, friendly and a delight to deal with. I look forward to dealing with him in the future and have not hesitated to pass on his details.
Emma was very helpful when I initially booked our trip. It's nice to be able to speak to a person when you have a query rather than press so many options to get there. I'll be using DialAFlight for my future trips.
As always Chloe was excellent. Couldn’t ask for more - definitely book again..
All good thanks
It was a long flight. But everything worked out as promised apart from at Heathrow. But then sadly that seems to be the norm at Heathrow. It has to be the worst airport in the world
Kennedy Thrower is so efficient and patient. It is a pleasure to book all my holidays with her.
My experience with DialAFlight was amazing. Colin Barlow helped us plan our holiday to Thailand with great recommendations and knowledge on family hotels and location, travelling with two young children. The location and facilities in the hotel he recommended were perfect. He was friendly and helpful and always contacted us when he said he would. There was a flight delay which would cause an issue connecting with our second flight back to the UK. We called Colin out of hours and received updates from him and it was sorted out. Delighted with this first class service. We will definitely use again
Fantastic holiday. Shout out to Reece Gibson for all his help!
An emergency WhatsApp/internet contact would be good (proved difficult to secure an international call).
I just wanted to say we had excellent service from Conrad and the yeam. The hotels he recommended were perfect, the holiday went well with no problems. I will definitely be booking my next trip via DialAFlight and will be recommending them to others. To be honest there are no words to express how impressed I have been
Thanks to Des Wing for sorting out all our travel plans. The flights and connections were great and all of the hotels were fantastic, especially Viroth's Hotel in Siem Reap.
Lauren, who dealt with our flights was fabulous. Nothing was too much trouble. The only downside we had was being told by one of Lauren's colleagues that we needed to pick up our bags in Bangkok. This was incorrect
Absolutely seamless service. All flights, transfers, hotels, worked perfectly. Loved working with Colin and the team, and their responsiveness to our requests and needs. Reassuring to have support if needed.
Dale from the Manchester office is absolutely superb to deal with. Very helpful, actually cares and this is why I am a repeat customer. I go away twice a year and he always delivers fantastic customer service, hence my loyalty. It is important to be able to speak to a person not do everything on the net. He delivers every time!
So helpful before and during my trip, easy to get in contact with and would definitely recommend and be using again.
Karl Patel, what a fabulous trip you booked for us. Everything went according to plan with flights and hotels. Thank you !
I had an absolutely wonderful time. I cannot thank Bradley enough for his superb advice on the seedy side of Bangkok.
Just carry on what your doing ...we will certainly be booking with you again and I've already recommended you to friends
Really great service. Lucas was very helpful as were his colleagues on all my recent flights. The fare was more than reasonable too. Will definitely be using again.
Hannah has been marvellous. Sorted our flights and answered any questions
Really pleased with the service/experience we have had from start to finish with DialAFlight. The staff were superb in looking after us before, during and after, and you are made aware of the support their throughout. The App functionality is truly game changing and we felt we had everything at our fingertips, all the information is easily accessible. This is our first time using DialAFlight through a recommendation, and we will be passing this on to all our friends, family and colleagues! Highly recommended.
Five stars
Jim Camahin and his team are fantastic especially the response time!
Our holiday was professionally planned and went very smoothly with all aspects (flights, hotel transfers, etc) delivered as expected. The DialAFlight app was a useful tool for keeping track of our itinerary details, with the temperature guidelines for our various stopovers a nice touch. Overall, great service and we will definitely recommend.
Chloe always goes the extra mile - would always use them and wouldn’t hesitate recommending
Very helpful
Very efficient. Always helpful on the phone even ringing back to check how we got on with things. You also answer the phone within 5 rings which is a big big bonus. Have used you now on a few occasions and will continue to do so on this basis.
Koooo koooo, sings the male Asian koel, penetrating the tropical darkness. 'Kik kik kik' answers the female. It is only 5.30am but the pace and persistence of the birds wakes me.
Then the thrum of the cicadas starts; a nearby gecko chimes in with a cheerful chuck chuck chuck and before long I can hear the 'tsk tsk tsk' of a brush sweeping leaves. It is time for a cup of tea.
So, now I'm sitting on my terrace with a cuppa and revelling in the life-affirming nature of Kamalaya, the Wellness Sanctuary on Koh Samui. The restaurant the night before had been abuzz with happy chatter from couples and new friends on the communal table — now the flora and fauna are at it.
Founded by John (who spent 16 years as a Hindu monk) and Karina (a trained doctor in traditional Chinese medicine) Stewart more than 17 years ago to provide a place of healing, Kamalaya, which translates as 'realm of the lotus' (evidence of which proliferates) is a leader in an expanding wellness world. It sits on the southern coast of Koh Samui, in the Gulf of Thailand, fronted by a sandy beach, behind which rise the 76 villas and rooms, wellness centres, restaurants and more. And they rise vertiginously, sneaking in, I think as I labour uphill, extra exercise by stealth.
The rooms sit at the top of the hill near the lap pool and the fitness centre, above which prayer flags flutter in the breeze. Villas are dotted sparingly throughout the lush vegetation of giant palms and banyan trees, frangipani, tamarind and quinine. Waterfalls run riot, ferns fringe the paths and birds sing. All the time.
The food is delicious, based on principles of Asian healing traditions and the knowledge that nutritionist Karina brings to the table. She aims to inspire rather than dictate.
As I pick at a green papaya salad, sitting under a vast wild fig tree, within sound of the waves, I get talking to Monica from New York, 'I have come here for 13 years,' she says. 'There is nowhere like it. It provides me with a mental and physical reset, without which I would have burnt out long ago.'
And then a newcomer, Kim, chimes in that she will be coming here for the next 13 years, if she can.
Jane, a writer from Australia is as impressed as I am. Lunching together on banana blossom salad, we talk about why the combined role of caring mother, daughter, wife and full-time worker is one that needs its own support. A variety of menus is there to offer guidelines, but they are not policed. All dishes on the detox menu are vegan but with the healthy methods of cooking employed and the locally sourced, organic ingredients used in all the menus, everyone benefits.
Wine and coffee are not encouraged but there for the asking, for it is a place of generosity rather than deprivation. Only the digital detox in the restaurants is enforced.
And in amidst Kamalaya's colour and charm is its beating heart, the wellness centre. There in the 44 treatment rooms, which climb higgledy-piggledy up and down that steep slope, more than 100 therapists and practitioners change people's lives with their integrative healing.
There are 17 wellness programmes from ‘stress and burnout’ (now sadly on a par with the ever-popular detox) to ‘Asian Bliss’ the restorative programme I am doing with a harmonious blend of meditation and massage, which I am topping up with new longevity treatments of ozone therapy, to boost my energy levels and IV vitamins, to boost my immune system. The increased energy is almost instantaneous.
John tells me Kamalaya was inspired by his guru who used to say to people: 'You have come to learn to be spiritual, but first you need to learn to be human.' 'So I want to encourage people to be their best selves, whether physically or mentally,' he says.
But it is perhaps one of the therapists who puts Kamalaya's philosophy most succinctly as I finish a profound reiki session, visibly moved. 'Yes, Kah,' he says, using the Thai term of respect, 'happy hormone better than medicine '.
First published in the Daily Mail - June 2023
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