Your calls always answered within 5 rings.
There was a problem getting better connecting flights between Krabi and Bangkok - it couldn’t be done from London apparently but it was no problem at all doing it locally!
Excellent advice and support when faced with delay on motorway due to an accident which meant potentially missing our flight. The DialAFlight app has also proved an invaluable asset throughout our recent trips.
First class service
Thank you for the perfect holiday. Perfect flights, perfect transfers (Destination Asia were incredible), perfect hotels. The whole DialAFlight team were great and it felt like you were all there to support me.
Brilliant service, would definitely recommend and use again.
Rosie was with us every step of the way planning our trip. We had several hotels and six flights, so it was quite complicated. Her knowledge, advice and professionalism was very reassuring. I had never organised a trip with so many bookings involved and Rosie was brilliant. The trip was brilliant, the hotels were super and the flights all pieced together perfectly.
Always trust Eric’s judgement!
Brilliant Itinerary put together by Luke. Faultless throughout.
Really pleased and all went to plan
Absolutely amazing customer service
Very good service.
Faultless as always but not impressed with flydubai! Very much a budget airline - not good for an 8 hour flight. Meal provided but after that not even offered a glass of water!
Perfectly organised trip - thank you so much Nicky Degun
Saf was absolutely brilliant as always and the extra help we got from Guy with his Thailand knowledge was brilliant! The DialAFlight app once again was invaluable on this trip.
Many thanks to Marie Mckeown for another perfectly planned holiday
Lee organised our multi destination trip to Asia and it ran like clockwork. All the transfers and flights were seamless.
Massive THANK YOU to Elliot for doing a great job organising our trip to Thailand. We travelled to 4 different locations and did not encounter any issues with our flights, transfers or hotels.
Great service and client handling - thoroughly recommend.
Flights and hotels were all excellent with the exception of the flight from Krabi to Dubai. What a shocker of a flight. Would not recommend it or use it again. Go Dubai. Not for me
Trip went perfectly. Oli our agent found exactly what we were looking for ensuring we had the best holiday.
Leah was amazing! Will be booking all our holidays through her
In retrospect the hotel in Bangkok should have been at the airport. We weren’t there long enough to justify and 75 min transfer to and from the hotel
Been kept up to date and any alterations have been dealt with quickly
We had a fantastic time. Everything went to plan as arranged. Natasha Hawkins was brilliant at getting everything organised how we wanted it.
Ready to use the team again - perfect job!
A huge thank you to Francis for his patience and finding us the perfect multi destination package. Also a big thank you to Gordon for sorting out some issues during our holiday with some transfers whilst Francis was on holiday. Great personal service as always and very much appreciated.
Liam and Matilda and their colleagues were brilliant. Would have no hesitation in recommending them
Exceptional thanks to Todd and team!
Nicholas Brew was excellent, he booked everything as we requested, first class professional, friendly service. Thank you.
Dont suggest Fly Dubai for long haul flights, it was a terrible experience
My plan for my eagerly-anticipated trip to Thailand was - there was no plan. Just three weeks of winter sunshine, island-hopping with a girl pal - a relaxing break from my job as a weather forecaster on ITV.
After flying to Bangkok, we took another plane direct to Krabi on the west of the mainland. There was no time to waste... a beach was waiting.
Railay Bay in Krabi is picture-perfect Thailand and the ideal place to kick off a holiday. Long-tail boats parked in neat rows bobbed along the shoreline with crystal-clear turquoise water lapping at the limestone cliffs. The cliffs are popular with climbers.
I didn't quite muster the courage to scale a sheer rock face in a harness - although we did clamber up a 70-degree slope using just ropes. It was totally worth it.
After the initial steep incline, we found ourselves in rainforest-style terrain with a breathtaking view of the entire peninsula.
The striking white cliffs and dense tropical jungle-style greenery define Krabi.
We drank our body weight in fresh coconut milk and pina coladas in our first couple of days as we acclimatised to our new surroundings and gradually began to relax.
Afternoons were spent deciding where to sunbathe after simple lunches - mostly of satays and papaya salads.
We called the latter 'papaya salad roulette'- as you never knew how spicy it was going to be. Some were well into blow-your-socks-off country.
RELAXING MASSAGE
I lost count of the massages we had, each one leaving me blissfully floppy.
We loved the bars with their boho beanbags, low tables and bamboo terraces overlooking the bay.
We didn't want to leave Railay Bay in Krabi, but we had arranged to head to Phuket to meet up with some ex-pat friends over from Hong Kong.
We stayed at the famous Slate hotel. It's a huge hotel with a choice of three pools surrounded by tropical plants - and even our room came with its own courtyard, plunge pool and outside bathtub.
Nearby, Nai Yang Beach was quiet and unspoilt - a fitting location for sundowners and more popular with locals swinging in their hammocks than tourists.
From Phuket, the hotel arranged our transfers to Koh Lanta via the island of Phi Phi, where we stopped off for the day and hired a long-tail boat to go snorkelling. With just us aboard, our guide tailor-made the whole afternoon and we even found an idyllic little secluded bay for lunch.
We then took a ferry to Koh Lanta. Until I arrived in Koh Lanta I thought I had reached the peak of relaxation - but there it was like stepping back in time, with a slightly hippy vibe.
I saw as many home-made signs for beachside yoga as I did for happy hours. The resort was on the edge of Phra-Ae Beach, home to a string of rustic restaurants and chilled-out bars.
BEACH BARBECUES
Beach barbecues became an evening ritual - barefoot, still in our sundresses, bikinis and smelling of sun cream. I'm sure all this made the freshly-barbecued fish and local Singha beer taste even better.
For a change of scenery we took a tuk tuk to nearby Long Beach - three miles of soft sand fringed by shady tall pine trees. The shade was something we were craving after going out on paddle-boards in the strong late-afternoon sunshine.
I'd only paddle-boarded once before but the still, clear waters of the Andaman Sea were the ideal place to get into the swing of it. After a very floppy few days in Koh Lanta, it was time to mentally prepare ourselves to head back to London life, via Bangkok.
BUZZING BANGKOK
Bustling Bangkok was an assault on the senses at first after so much relaxation. But Hotel Muse couldn't have suited us better. In a brilliant location, it was a calm sanctuary in the craziness of Bangkok's streets. Our suite was huge, with the comfiest beds.
Someone had suggested we go to a club called Sing Sing - it's one of the best I've ever been to, buzzy and with friendly staff. With espresso martinis in hand, we made friends from all over the world.
I already plan to go back to meet them there again.
First published in the Mail on Sunday - November 2017
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