What 9182 of our customers thought of Europe...

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Malcolm Cowan and his team are always immediately responsive and sort things out pronto. Would recommend highly.

Gino was professional and very efficient

Everything worked like clockwork as usual - well done

Support and help from Matthew Price is exceptional and customer friendly. Trip was excellent and great value. Only downside the transport pick up return to the airport was 20 minutes late so added a bit of stress after a lovely relaxing holiday. However, this was down to the local provider and not DialAFlight.

We all six had a fabulous time, thank you for organising it all, Leo.

Good to know there would be someone to talk to if necessary.

Freddie went beyond just arranging my flight. As I was travelling alone it was really helpful to get that call: ‘Are you ready? Do you have any problems? Have you got everything?' So reassuring. I would definitely recommend and use DialAFlight again.

Thank you Sadie and team.

Turkish Airlines were excellent.

Keep up the good work

As good as ever

Excellent communication. Love the app. Awesome friendly customer service and prompt response to silly questions.

Thank you again darling Helen and team.

The hotel was perfect and in a great location. Lovely breakfasts

The flights all worked out fine

Holiday was great. Five star service

Ray my consultant was very helpful. He found us a 4 star hotel where we wanted to be. We had a good room and although the hotel did not have tea making facilities when we asked they provided us with a kettle and cups for the duration of our stay.

Superb service once again.

Yet another amazing holiday arranged by the wonderful Elliot

Edward Scudder is always very helpful and accommodating

Very helpful and thorough

Commend Louis on his first class service. Exceedingly helpful, patient and professional. Many thanks to him and his team.

Samuel Jalloh looked after us very well. He provided a personal and tailored service.

Kylie is an amazing travel manager - always goes the extra yards

Secrets Lanzarote is a superb resort with all facilities included on the one site. Lanzarote does need investment and updating when compared with other sites in Puerto Del Carmen and Costa Teguise. Overall, the holiday was a success and I'm ready to go back in 2025.

I appreciated the final confirmation phone call from you the day before travel. I will definitely be using you again.

As always everything went according to plan and the hotel recommended was superb

Nice people and very helpful. Great hotel and excellent food.

Hotel needs update. On the whole good location. Clean rooms. Great breakfast.

Will use again

Thailand rediscovered

Thailand's all grown up

Full Moon partygoers of yesteryear have rediscovered Thailand… and are bringing their kids along too, says Frank Barrett

I first visited Thailand at the end of the Seventies when I was invited to Pattaya Beach by Thai Airways to hear about plans to introduce Boeing 747 jets on the London to Bangkok route.

Around the hotel grounds were elephants decked out in Thai Airways livery: jumbos advertising jumbo jets. It was the first time I had seen elephants in their natural environment!

These days when people want to reach a tropical Thai beach they get on a plane for a short hop to Koh Samui or Phuket. In those days, it took a two-hour drive south from Bangkok to Pattaya (the drive was down a road so bad it made the B4326 look like the M1). This was my first experience of the Far East and probably as good an introduction as you could hope for.

By 1979, US servicemen on leave in the Far East were enjoying Pattaya Beach's extraordinary, edgy nightlife; the characteristic excesses of Thai entertainment were firmly established here. It was the place where The Beach's author, Alex Garland, would have been in seventh heaven.

I'm not clear why there was such a large US presence in Thailand at the end of the Seventies but the bar and club owners were clearly grateful.

Away from the strip, hotel developers were building resort hotels which at this time seemed to serve a market of affluent Parisians.

They have moved on but Pattaya remains a fun-loving place: the Costa del Sol of South East Asia. But there are interesting developments east of Pattaya, along the coast towards the border with Cambodia.

Cassia Phuket

Typical of the different style is Centara Q Resort Rayong, a boutique resort set on quiet Laem Mae Phim beach on the eastern coast of the Gulf of Thailand.

there are 41 modern rooms in a resort designed to provide an intimate, beachfront getaway three hours' drive from Bangkok.

A number of other less well known Thai places are also beginning to be discovered by UK travellers, including Khanom, Koh Kood and Koh Phangan.

Koh Phangan is one of the many Thai resorts that has completed the journey from backpacker hang-out to upmarket resort.

Once known as the ultimate party destination thanks to its hedonistic scene and guest appearance in The Beach, the island has emerged as stylish and elegant.

The Anantara Rasananda on Koh Phangan is one of the Thai properties which makes the link between Koh Phangan's boisterous past and its more mellow present. Many guests have been here before, in their wilder days, but are now happily settled in their 30s, often with kids in tow.

Those hot, heady affairs still take place on Haad Rin beach, 30 minutes from the hotel, but now many people seek this more refined island option.

If you're looking for a more affordable Thai beach break, the Cassia Phuket lies on the unspoilt Bangtao Beach. Those looking to relax can choose to take a dip in the chic infinity pool or indulge in a massage and pampering session at the Chill Chill Spa.

At Market 23 Cafe, guests can socialise over a cup of coffee and takeaway snacks and meals including fresh fruit juices, daily smoothies, organic pro-biotic yogurt, light sandwiches, freshly prepared salads, and savoury and sweet pies.

Alternatively, guests can buy fresh ingredients to recreate their favourite dishes in their apartment. You can also order from local restaurants or take away directly from street vendors.

First published in the Mail on Sunday - June 2016

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98% would book again with DialAFlight
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