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Everything went well, good communication from DialAFlight
Although our trip to Bali from Brisbane was not planned by yourselves can we say that Virgin Australia airlines was pretty poor. Would not recommend to your clients if a choice is available.
Always very, very helpful staff - very patient, very understanding, very great help from them.
Ray Taylor was always very helpful and responsive to any questions. We had an amazing trip!
Charlie and his team could not have done any more - can not recommend them enough. A big thank you
Great team and everyone is willing to provide help and support when needed.
Elliot was fab at sorting our trip
Thankyou again Dennis. 1st class service
Thanks guys especially Justin. Great help and communication. Will speak soon for other trips.
Immediate phone and email responses. DialAFlight secured a refund from Virgin Australia for a cancelled flight. Thanks!
Bradley and team as excellent as ever. Emirates are excellent to be fair but like every economy seat it's scandalous how people are travelling like sardines.
Earlier this year I had a five week holiday in Australia followed by a week in Vietnam. As always, Michelle took care of all the arrangements (flights, hotels and hire cars). Nothing was too much bother when amendments were made to the itinerary. During my trip there were problems with two of the hire cars which necessitated me ringing DialAFlight from Australia. I spoke to Jordan and another colleague. Without any fuss or drama the hire car issues were resolved. 10/10 for customer service from me for the team.
As always you do a wonderful job
Good hotel and flights, thank you
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The best - for sure I will still be with DialAFlight.
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Teddy was great..
Everything went like clockwork.
Worked out fine, as planned. Good communications
All excellent
Excellent service as ever!
Lee Coughtrey gives a 5 star service
Brilliant customer service
Everything about this trip was great. The planning by Ian was seamless, we got everything we asked for and more. CANNOT FAULT!
Glen was more than helpful with advice and options. I would and do recommend
Bradley and team excellent as ever. I always use DialAFlight you can't go wrong.
Fantastic helpful service. Like you have done over the last 15 years
Vinnie as always planned the trip perfectly.
Travel plans were made very easy thanks to Jordan Fell
Ho Chi Minh City, known as Saigon until the end of the Vietnam War, is a vast contradiction. Despite communist rule, its teeming residents are enthusiastic capitalists offering an Aladdin's cave of goods from tumbledown shops.
Whole families work night and day preparing mouth-watering food in thousands of impromptu pavement restaurants, providing the most delicious street food in the world.
As it happens, the last days of the city under its former name was recently highlighted in Britain, when Miss Saigon the musical celebrated its 25th anniversary with a nationwide cinema performance of the West End show.
In Ho Chi Minh City there is a wonderful range when it comes to choosing where to stay. Not-withstanding its ramshackle appearance, anarchic traffic and jumbled shops, the city has benefited hugely from investment in hotels from the former enemy America.
The colonial Saigon Grand Hotel has added a 20-storey new wing but I was happy to stay in the old part, for the atmosphere.
Similarly, one's spoilt for choice as far as eating and drinking is concerned. A good start is to whizz to the 20th floor of the Saigon Grand and get an outside table at the Terrace Café. Here you can enjoy a pre-dinner cocktail for 100,000 dong (about £3.50) and admire the view of the Saigon River far below.
For a sublime Vietnamese meal, you can do a lot worse than to book a table at Maxims in Dong Khoi Street, where you will feel more of a native. The trendy Vietnamese younger set congregate at The Deck on the west bank of the river.
Night markets
The city turned out to be some-thing of a shopping heaven too. A visit to the My Hoa Night Market on Cao Thang Road is an essential part of the itinerary. With 250 stalls lining the street there is an amazing range of cheap designer goods. But don't forget, you must haggle - even if you're a committed non-haggler, this is one time you must be brave and put on a good show.
A friend and I decided a pincer movement was the best tactic, so we joined forces to bring down the cost of three Mulberry purses to 2.2 million dong - that's £25 each. It was a fearsome display of no-nonsense negotiating.
Were the purses genuine Mulberry? What do you think? But they were certainly genuine bargains.
There are some unusual options available for getting about. One of them is to take a tour aboard a former U.S. military Jeep. The powerful vehicle seemed to scythe effortlessly through the extraordinary suicidal stew of motorcyclists.
Near the top of the list of what to see are the Notre Dame Cathedral and the Re-Unification Palace, built by the French. The latter became the HQ of the country's beleaguered puppet presidents that were installed by the Americans.
Nearby is the former U.S. Embassy, where thousands of terrified Saigon residents shook the gates, begging for entry as the last U.S. helicopters fled in 1975. The world looked on in fascinated horror at the images of desperate people attempting to scale the walls and fences of the embassy compound, as communist forces closed in on the city.
U.S. Marines held back the terrified crowds as helicopters took Americans and many Vietnamese who feared reprisals from the communist forces first to the airport and later to ships of America's Seventh Fleet in the South China Sea.
The capture of the city on April 30 was preceded by the evacuation of almost all the American civilian and military personnel in Saigon, along with tens of thousands of South Vietnamese civilians associated with the southern regime. The evacuation culminated in Operation Frequent Wind, the largest helicopter evacuation in history.
The contrast now in some parts of the city with those frantic days is poignant in the extreme. For calm and peace you should make your way to the Jade Emperor pagoda, where Buddhists offer incense, food and prayers.
And close by is the Vietnam War Remnants Museum, which provides a harrowing chronicle of the death and destruction inflicted on the Vietnamese.
Cu Chi Tunnels
It's possible, although those who suffer from claustrophobia should be warned, to explore the Viet Cong's tunnels. Viet Cong guerrillas hid and fought in a warren of tunnels just outside the city.
You can go underground and see how they evaded the might of the U.S. Marines. On display are the horrific man traps used to kill the enemy, including hidden pits filled with razor sharp pointed bamboo sticks. You can also indulge, if you wish, in target practice with M60 carbines and machine guns used in the war.
This is a city that has enjoyed a remarkable resurgence. But it is right that, while celebrating its vibrancy and warmth, its traumatic recent past should never be forgotten.
First published in the Daily Mail - February 2017
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