Your calls always answered within 5 rings.
We had a slight panic when we received notification from Malaysia airlines that our flight time had been changed by 8 hours which meant we would miss our connection to London. I called DialAFlight who hadn’t had any notification about the changes but managed to sort getting us home using 3 flights instead of 2. So we landed back 13 hours later than planned but we did get back!
All good. Great service
Tony Judge is fantastic.
Des was great
Always great service and would book again. Thank you for all your help.
Bradley and colleagues were extremely helpful throughout the booking process and also subsequently when some changes were required.
Prior to departure communication is excellent and peace of mind having a point of contact while away if needed
Always very helpful and friendly
As per usual - excellent customer service from DialAFlight
Would prefer Emirates or Qatar next time, but depends on price!
As always terrific service, thank you
Good customer service and prompt response.
Billy and the team at DialAFlight took all the hassle out of arranging our flights to Australia. Would highly recommend them to anyone.
Always reliable and patient
Fast service and helpful polite staff always there if needed
Thank you Dominic for remembering me from years ago and seamlessly arranging my recent trip to Australia.
Hotel Jen suggested was excellent and in a very convenient situation - many thanks
We always book through you and it's always a great success - never let us down
Excellent service, competitive pricing and a pleasure to deal with. Top drawer.
Excellent service
Excellent service from Toby, nothing too much trouble.
Helpful & good communication
Our agent Toby was excellent
Everything was great and hassle free. Thank you for your help and organising our flights. We will use you for our future trips.
Maybe add seats to the booking when booking for us
Qantas were amazing. Helped me on flight as I was unwell and a steward even escorted me from Heathrow to Kings Cross. He went beyond his duties.
Perfect as usual.
I always book my long haul flights through DialAFlight. They are knowledgeable, helpful and keep me updated at all times
Lloyd Stevens. Top man!
Definitely will use DialAFlight again and recommend to others. Trip was fantastic - thanks!
Sydney is one of the best cities in the world to fly into. It always makes me smile. You see Sydney Harbour in all its radiance and prepare yourself for a beauty fest. In this perfect city, the sun shines, the water sparkles and superb sights abound. We were treating ourselves to five days there to celebrate my husband Jonathan's birthday, and had splashed out on the Park Hyatt Hotel, perfectly located for the historic Rocks district and busy Circular Quay, and boasting ravishing views of the pearly white Opera House. It was also handy for climbing the Harbour Bridge.
On the big day, clad in the special blue and grey bridge suits, having taken the required breathalyser test and signed the necessary forms, we joined the eager climbers aiming for a 360 degree view of the city. Not only was the climb brilliantly organised, but the views from the 440ft vantage point at the top were astounding. I'd booked Nomad in the Surry Hills for Jonathan's birthday dinner. Think old warehouse with lots of light, chic yet intimate. Also think glossy goat's cheese drizzled with truffle honey, juicy roast pork with cheese and sweet potato gratin, and feather-light doughnuts dipped in rosewater and cardamon custard.
The meal was outstanding. We ended the evening with champagne on our hotel balcony, humming Lou Reed's Perfect Day and drinking in the view of the shimmering Opera House. I wanted to book something extra special for my car-loving husband's birthday gift. So, the next day, a lovingly polished 1964 EH Holden Premier picked us up. Even at the Hyatt, where flash cars are common, this gleaming motor icon caused quite a stir.
We cruised around the boho Redfern district and were charmed by Bronte Beach. We sipped flat whites on a grassy knoll overlooking the rolling waves of Bondi Beach and lunched at Kitchen by Mike, a fab favourite with Sydneysiders.
A must-do is a trip to the Blue Mountains, so named due to the blue haze from sunlight interacting with eucalyptus oil particles in the air.
A two-hour drive from the city brings you to views that blow you away. There are hundreds of uncrowded lookout points, cascading waterfalls, steep ravines and rain forests. The area is steeped in Aboriginal history. We checked into the stylish Lilianfels Resort & Spa, a five-star hotel renowned for fabulous food and adjacent to the awesome rock formation called The Three Sisters.
Lilianfels is also next to Scenic World, with the world's steepest incline railway, a cableway to and from the rain forest floor, and the Scenic Skyway, a glass-bottomed cable car gliding between cliff tops across the stunningly rugged Jamison Valley. We'd been told nearby Leura village was flush with restaurants and coffee houses.
We strolled down the tree-lined main street, popping into quirky boutiques, and picnicked on Leura Bakehouse fresh-from-the-oven pies in the idyllic grounds of the renowned Everglades Gardens. And so to the highlight of our New South Wales adventure. The drive from the Blue Mountains to the Wolgan Valley was scenic and relatively short. We arrived at the One&Only Wolgan Valley Resort & Spa, where red sandstone rocks towering above this most tranquil of private valleys gleamed in the evening sun, kangaroos and wallabies grazed peacefully, and the beautiful, scattered resort cottages were barely visible. In ours, a double-sided cosy fireplace separated the lounge and bedroom, the shower had a glass star-gazing roof, and we had our own 25ft heated pool.
Mountain bikes are parked outside and hiking and horse riding are included, as are all meals. The dining experience, from breakfast to dinner, was superlative. The spacious spa is private and akin to pampering heaven. If you want some serious spoiling, fantastic bush walking and wildlife spotting, this is the place. The only downside? We booked three nights and wish we'd opted for six.
First published in the Mail on Sunday - September 2015
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