Your calls always answered within 5 rings.
I always book my long haul flights through DialAFlight. They are knowledgeable, helpful and keep me updated at all times
Wouldn't recommend flying economy to Australia - seats cramped and food not that good
We are thinking of returning to NZ in 2027 and would appreciate some assistance with potential additional countries to visit whilst maintaining reasonable flight times and cost
Seamless as always - excellent service
All went very well, thank you.
I wouldn't book my holiday with anyone else but DialAFlight. Lovely friendly people when I phone even with a wee problem they are most helpful and I always recommend you to my friends.
On my recent trip to Australia I had to change my return flights at short notice, which, given the time difference was stressful. Luckily Theo Naim provided me with very prompt and suitable alternative flights, which meant I was able to enjoy my last few days with my family.
Ethan Fell - helped us from first contact through to our flights. I highly recommend him and your company
Everything just fell into place. Thank you.
Will be booking my next flight next week
BA food pretty awful but that is not your issue. Can you tell us how we accumulate Air Miles with BA as we have used them several times.
Excellent service once again, from Liam Rush and his team. I have recommended them to a friend who has also been delighted with his services. Everyone I've dealt with is very professional and I like the personal touch they offer.
Thank you Brodie for your help and advice. The bookings and recommendations were all good and I had a fabulous time.
Brilliant service. Everything including reminders was covered.
Howard got us an amazing deal and always there to help
A cancelled flight meant we would miss connecting flights home. Gareth was fabulous and sorted it all out really quickly ensuring our trip home went smoothly. We didn’t have to worry and didn’t waste time hanging about in airports. Excellent, professional and friendly service.
From the first phone call to the actual flights the service was perfect. Taylor Marchant was very good in the booking process, finding our flights and also giving information and tips. Thankyou. We had a wonderful hassle free vacation in Australia. I would not hesitate to recommend DialAFlight and look forward to using again in the future
Excellent all round!
Todd was great - very helpful and responsive to all questions
First flight to Singapore was late so missed second flight. Staff met me at Changi and gave me boarding pass for later flight
Appreciated the personal touch! Thank you..
Everything went very well, even though there were adverse conditions in Kuala Lumpur.
Just one point - we didn't have the correct flight reference for the return journey I had to contact Singapore Airlines to get it - but not sure if you would have had this reference when we booked. However no problem and we really enjoyed our stay in Singapore.
Superb service and communication fantastic. Great to actually speak to a real person. Shall be telling everyone to book flights with DialAFlight. Thanks very much for a straightforward stress free booking
Great service from Isaac - always available and responses exceptionally quick. Would definitely recommend and use in the future
Whilst the Crown hotel was very posh and had a good view it had no bar unless you walked into the casino area. But the pool area was beautiful. When we got stuck in the lift for 20 minutes the staff on the intercom were frighteningly unconcerned and had to be prompted several times for a response. The rest of it worked really well including the car! We had an amazing time. Cathay far better than BA.
Five stars. It's why I use DAF serially.
Great itinerary from Conrad. Changed a hotel mid holiday and sorted quickly. Thanks for all your support
I have already recommended a friend to you and booked another flight. Samuel who we dealt with was always very helpful.
Have used Curtis for 20 + years and he’s always got me the best price/connections for my trips. Would highly recommend DialAFlight
It's a sun-drenched morning at the East Perth Terminal and the Indian Pacific train gleams brightly beyond the cool shadows of the station. Two dozen stainless-steel carriages stretch along the boomerang-shaped platform.
Our coaches, dating from the late 1960s and early 1970s, were built in New South Wales by Commonwealth Engineering, which received a licence for the sleek, bullet-like design from Budd, a metal-fabricating company in Philadelphia.
I know this because John Brinkley, one of three train managers on the 1,860ft-long Indian Pacific (it travels from the Indian Ocean to the Pacific Ocean), is on hand to answer any questions. He also points guests towards their carriage for our 2,700-mile journey.
We are departing Perth on a Sunday at 11.55am, and are due to arrive in Sydney on Wednesday at 11.07am.
I'm travelling in gold class for two nights (sleeper cabins and a lounge with free drinks, plus free meals in a smart dining carriage) followed by a night in red (reclining seats and a cafe where you have to pay). There's also platinum class - comfortable cabins with double beds, a swanky dining carriage, and a free cocktail bar.
Brinkley tells me the train hit a camel on the way from Sydney to Perth a couple of days ago. 'There was damage to the loco - we had to repair an air pipe. We blow animal whistles and the horn, but it still happens. Kangaroos keep out of the way generally. Kangaroos are pretty smart.'
We roll out of Perth and into the parched countryside with gum trees, shrubs and orange-tinged soil. After dumping my bag in my cabin, I go to the gold-class lounge to meet my fellow travellers. Many are sitting in burgundy leather armchairs and banquettes drinking Crown lager and glasses of Australian wine, while conversations range from Chinese investment in Hunter Valley coal mines to the quality of the train's gin (deemed top-notch).
It's a jolly train. Meals are substantial: three courses, served in booths separated by frosted-glass partitions.
We stop at Kalgoorlie (population: 31,000) at 10.45pm. Coaches take us past darkened sights including a vast working mine; gold was discovered here in 1893. The town has a frontier feel. A guide points out a Woolworths that has the biggest takings in Australia (gold miners have plenty of cash to spend).
I sleep well, to the rhythm of the tracks, and wake to see copper-gold light illuminating wispy clouds above gum trees and dried-out river beds.By mid-morning, the Indian Pacific draws to a halt at Cook (population: four) and I spot a sign saying: 'If you're crook, come to Cook, Queen City of the Nullarbor.' Crook, of course, is slang for 'ill' in Australia, while the Nullarbor Plain is a region that boasts a wild and rugged landscape. A 297-mile section of track running through it is the world's longest straight stretch. Cook is an outpost of rundown buildings. However, it's a good place to stretch our legs.
Early next morning we pull into Adelaide, and passengers join coach tours of the South Australian city. We are taken to Mount Lofty, though it's shrouded in cloud. We see the Adelaide Oval, where there's a statue of cricket legend Sir Don Bradman.
Back at Adelaide Parklands Terminal I buy a battery-powered beer-bottle cooler that makes train sounds when lifted.
Now I have to switch to red class, towards the front of the train. It comprises 48 seats that look as though they belong in a plane's business-class, but filled with backpackers and retirees.
Our duty manager recommends the breakfasts that he personally cooks. 'I've had phone calls from Gordon Ramsay and Jamie Oliver saying, "I've heard about your breakfasts". I reply, "No, I can't come to work for you. I want the twenty bucks an hour Great Southern Rail is paying me".' Not far out of Adelaide, I glimpse my first and only kangaroos, far in the distance. I also spot an eagle high above.
That evening we reach Broken Hill, a lead and zinc mining town, and I make my way to the Palace Hotel. The venue featured in the 1994 film The Adventures Of Priscilla, Queen Of The Desert, about the unlikely subject of drag queens in the Outback.
I discover a reception area with bright murals, stuffed birds and cabinets displaying leopard-print high heels. On the wall is an advert for the Broken Heel Festival. Its motto? 'Life in the Outback is never a drag.' Back on the train, we clatter through the night and wake to see cows munching grass in the foothills of the Blue Mountains. I eat our carriage manager's Gordon Ramsay-quality breakfast and sit back as we snake into Sydney's Grand Central station. We're a mere 13 minutes late - not bad when you've just covered 2,700 miles.
First published in the Mail on Sunday - September 2016
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements