Your calls always answered within 5 rings.
Perfect service
Excellent service as always. Bradley Edy first class agent. Would definitely recommend
Every detail was perfect
Really appreciate the politeness and friendliness.
Only downside of our recent trip to Canada was that we could not pre-book our seats in Premium Economy on our KLM flight out to Vancouver - despite Oliver’s best efforts to sort on our behalf. Everything else ran like clockwork. Would not use another service for booking transatlantic flights. Thank you!
We didn’t get Halal meals. I had requested seats in the front row with plenty of leg room but we were allocated seats in the third row. Long delays at Vancouver airport hence missed the connecting flight to Manchester.
Outstanding service as always by Marshall - many thanks
Thanks to Bobby, great organisation as always resulting in a seamless trip.
Thoughtful, helpful and reliable at all times.
As always Daniel delivered an excellent package for us, all went smoothly from start to finish
Everything went according to plan as always. We have 100% faith in our travel manager Ethan Fell. It is so reassuring knowing if we encounter any problems during our holiday he is only a call away.
Lucas did an excellent job making sure our wishes were realised and gave appropriate advice. I have already recommended him to friends. His assistance with our Alaskan cruise holiday was invaluable
Our holiday was very well organised and the communication was great. The price, compared to other travel agents, was very competitive.
All went well thanks.
As always, wonderful service. Many thanks.
Seamless. Very good
Great pre journey contact and advice from Gary and colleagues. Everything was absolutely spot on and we loved it. So many thanks from us!
The service and follow up was excellent.
The home pick up is first class! Definitely can recommend
As always Bobby was brilliant. Thanks very much.
Achieved exactly what I needed. However, if I ever finish up on Lufthansa again I will not be so generous. They make Easyjet look good.
We were unhappy about the seating all three of us were in different rows.
A fantastic holiday that was put together with the excellent support and knowledge of Gordon.
Good service....will use again.
Many thanks for prompt responses. Very reassuring.
Excellent service as usual!
Superb service from first contact to last. George Burke did a great job for us.
Sarah did a fantastic job organising everything. It was an amazing trip!
Samuel helped out when we had problems in Canada - getting us back home without hassle. He was really helpful.
Great service, thank you Gino, have booked with you before and will book with you again in the future
This is the ideal place for a second wedding,' our guide says, which is a blow for those of us yet to secure a first.
We're in Vancouver Island's glorious Butchart Gardens, which began life as a family-run quarry in the early 1900s.
When the limestone ran out, matriarch Jennie Butchart set about creating this living shrine to nature. Now, with the help of 50 gardeners, nearly 1,000 varieties of plants thrive in its 55 acres.
The gardens are 30 minutes' drive north of Victoria, the state capital of British Columbia at the southern tip of the 300-mile-long island off Canada's Pacific coastline (the bottom quarter of which is below the United States border).
Named after Queen Victoria, its inner harbour is big enough for sea planes, private boats and tiny water taxis, with bright yellow and chequerboard paintwork like New York cabs, but too small for cruise ships.
It's wonderfully genteel. Government Street is downtown's backbone with cafes, restaurants and clothes shops, most of which sell outdoorsy no-nonsense stuff, and running off it, Canada's oldest Chinatown (all two streets of it).
At the far end is homegrown Phillips craft brewery, where a cheery man with a ZZ Top beard arranges a tasting for us.
We're staying in two hotels. First is the vast, grande dame, the Fairmont Empress, which overlooks the marina and the copper-domed British Columbia Parliament buildings. It offers elaborate afternoon teas with cucumber sandwiches and sumptuous rooms.
From here you can pick up the harbour walkway which winds around to Fisherman's Wharf - all craftsy shops, fish and chips and brightly painted floating houses. Nearby is our second hotel, the Inn at Laurel Point, which looks like a cruise ship on the outside. Its rooms are gigantic and all look out over the water.
It's all about The Great Outdoors on Vancouver Island, a short flight or 90-minute ferry from the mainland. The new Malahat skywalk is half an hour north west (there's a free shuttle). It rises gradually through the Douglas fir and cedar forest, dotted with huge driftwood sculptures of lone wolves and eagles - then spirals gently to 820 ft above the Salish sea, looking over the Saanich Inlet, Mt Baker, Washington state beyond. The best way down is the whoosh of the 60ft covered slide (a young girl liked it so much she did it 47 times) before retracing our steps.
We go in search of whales on the ocean waves. Technology helps track them and a marine biologist explains how the orcas operate (the males never leave the pod and 'live their entire lives in the equivalent of their mom's basement'), but regulations mean we have to stay 600 ft away from them and 300ft from a solitary humpback.
Joyfully, we do get close enough to eyeball a colony of ungainly sea lions lumbering about on rocks.
I recall a hoarding I had seen earlier. 'Always believe that something wonderful is about to happen.' That's not difficult on this enchanting Canadian island.
First published in the Mail on Sunday - November 2024
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements