Your calls always answered within 5 rings.
Well organised itinerary!
Not your fault but flight delayed 28 hours in a week break. And some of the all inclusive benefits not as described.
First class service as always from the DialAFlight team
Alfie Davies is always meticulous and goes above and beyond to help.
Jason and his team did a fantastic job for us - no hiccups and everyone happy
More clarification needed on the all inclusive packages but would recommend Gino (in fact already have to two sets of friends)
Well done Cody, everything worked perfectly, flights, hotels and transportation all fabulous. Best holiday yet. Seychelles so picturesque. Thanks for all the advice.
We have dealt with Manny on a number of occasions - when booking our flights he has always given us the best prices and dates. Would highly recommend
Thank you so much Sam. You never disappoint. We had a wonderful time
Booking with DialAFlight we always get great service from Libby McGarry and her team, they keep in touch right up to the time you leave. Our recent trip went as smoothly as normal and we will book with them again.
We had a great trip to Mauritius, the hotel was excellent and totally lived up to its recommendation from Fergus. Slight issue with our flight being cancelled on the way back but DialAFlight were there to make sure the transfers etc were reorganised. All in all a great service. Now where to go next?
Grant Pattinson who booked our trip was brilliant. Charming, helpful and efficient .
Everything went exactly according to plan. The Transfer agents in Mauritius were particularly good, helpful and on time. No problems whatsoever.
Once again, an excellent holiday (this time to celebrate our Golden Wedding) where flights ran like clockwork and the accommodation was brilliant! Thank you Roy and Fraser
The pick up and drop off was very good. Rachel came to see me at the resort and arranged excursions for us
Somebody is always there to help and take things on board for any questions. Great company - especially Luke and his team. Thank you for your support and a great holiday.
One of the smoothest holidays we have ever had - great communication from start to finish Will definitely use DialAFlight again
All worked out well and good timings
The guidance and attentive service we received from Noah and from your representatives in Mauritius made the whole trip and holiday so smooth and relaxing. All we had to do was enjoy ourselves.
As always, we received excellent service from booking to the flight itself and as an unexpected bonus we were given a complimentary upgrade to Qatar business class. Happy Days.
Owen Burrell planned our South African trip very well and everything went as planned. Flights and hotels up to standard and in our budget. Cape Town, Victoria Falls and Mauritius. Wow! Will be recommending to others and will be looking at other destinations with you.
Everything was seamless and the resorts were as good as recommended if not better. The transfers were on time and very efficient, friendly and informative - in fact we used them two days to give us guided tours of the island. DialAFlight exceeded organisational expectations and we will be using them again
Excellent help from Dexter.All arrangements as booked. All worked well. We shall certainly use DialAFlight again.
Yet again Stan Castle came up trumps. All our needs were met from booking to returning home. We had a truly wonderful time.
Brandy was super helpful. Will be rebooking with DAF next year.
Great service as always
Stuart and his team are always very helpful.
Great customer service from Oscar to organise our special holiday - will trust him again for future trips.
Excellent holiday and service.
Excellent service. The ability to speak to a UK agent to clarify any queries or confirm details is a standout level of service that differentiates you from other players in the market. This type of service has almost disappeared. I would usually ignore feedback requests but your service is excellent and I think you need to know how much your customers value it. Thankyou to Philippa and the other staff.
Stepping on to Rockley Beach for my evening swim, I spot a young lifeguard finishing his shift. He walks out on to the platform of his yellow lookout tower, locks the door, then drops the key through the open window.
Five minutes later, his replacement arrives, sticks his hand through the window and - wham - he's in.
This little scene tells you everything you need to know about Barbados's laid-back south coast. Historically, this stretch of the island has been considered inferior to the West - or 'platinum' - coast, which is studded with mega-villas belonging to the likes of Cliff Richard and Wayne Rooney and ultra-fancy hotels such as Sandy Lane, where Simon Cowell enjoys cream teas served by gloved staff.
But the south coast is having a deserved moment, part of a palpable fresh energy that's sparked a surge in numbers from younger, less affluent visitors keen to leave their hotel compounds and explore. Which is super-easy on an island that's only 21 miles long and 14 miles wide.
New hotels are springing up with a more youthful vibe than their grand, staid West-coast equivalents. I'm staying at The Rockley, a four-star hotel designed for 'travellers with an adventurous mindset', whose unpretentious and quirky feel is inspired by European boutique hotels.
The entrance is flanked by a huge yellow grandfather clock, with no hands, because - as Terina, who checks me in explains with a grin - 'time stops at the Rockley'. My suite (there are 49) has a glorious beach view, a kitchenette and is decorated with vibrant rugs and cushions adorned with Bajan slang words such as 'liming' - hanging out with friends and family - and 'lickrish' - loving good food.
Engaging in both these activities is easy.
From the Rockley, it's a minute's walk to the newly-constructed boardwalk that hugs the coast all the way to Bridgetown. With hummingbirds flitting around my head, I pass fishermen perched on the seawall, families strolling and joggers sweating, before arriving at Tapas, one of the south coast's most popular restaurants, for a shrimp curry.
To make life ever simpler, Tapas (along with other popular local restaurants) is part of The Rockley's Dine & Sign programme. This means you don't even need to produce a credit card at the end of the meal - just sign a chit that's added to your final hotel bill.
I'd happily spend a week pootling from The Rockley to the beach (the hotel provides vouchers for free sun loungers - though umbrellas cost an extra £3 a day) to Tapas and back again, but we hire a car for a day's touring. It's cheap, although the downside is that the satnav works only in Mandarin.
The upside is you can easily find your way by following the bus stop signs, which are marked either 'to city' - that's Bridgetown - or 'out of city'. A morning is long enough to work our way up the wind-battered east coast where waves are for world-class surfers but the bleached sands are unmissable.
As you head north, horses and cattle graze (with egrets on their spines) on rolling green fields that remind me of the West Country. At the island's tip we admire the bubbling and swelling Atlantic (whales are frequently spotted here, but we're unlucky) before turning south down the West coast to see if we're really missing anything. We stop for dolphin (don't worry, in Bajan this means Mahi Mahi not Flipper) and chips in Holetown, a cluster of cutesy clapboard houses that happens to boast a vast branch of Cartier.
It's hard to check out the beaches, even though they're all public, because they're blocked from view by the walls of mega-mansions. But we do manage to check out Sandy Lane's strip of sand (FYI the pathway is bang next to Rihanna's house). We don't see Simon Cowell but we spot a lot of lookalikes turning scarlet on padded loungers.
Back at Rockley Beach, families bask in the sea as the sun descends into the water. Tourists sip Banks beer on their loungers, while locals enjoy a lively card game under the branches of a Casuarina tree. Frankly, Simon, Cliff, Wayne et al can keep their West Coast. They're the ones missing out.
First published in the Daily Mail - November 2024
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